Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Express bus driver and conductor don't stop the bus in side of chhatral chokdi (X). His gone to direct on the pull and all the drivers and conductor are the miss behavior of the senior citizen, student and other passengers.
Passengers is not satisfied gsrtc express bus service. You have to quick and good actions on the express driver and conductor and stop the chhatral chokdi (X).

I'm expected your results sir...

Hi,

My complaint is that i booked 3 e ticket from gsrtc website. My date of journey was 27/8/2017 from ahmedabad to dhoraji. My pnr no. Is g16527963 and total bus fair is rs. 552/-.

That bus was cancelled due to the death of driver's father. I've called so many times regarding my refund but they aren't responding to me. I'm tired now. Please help and advise.

Vaibhav
[protected]

Bus no. Gj 18 y 9818, patan depo, ahmedabad to harij, driver of this bus do not stop bus at income tax stand. He just come and went. Not a single passenger use the bus. Information given by my friends that this bus is also not stop at subhash bridge. Please take necessary stap against driver otherwise i will complaint your upper authority.
Thank you.

Today i am writing this request or complain to you regarding to start a new intercity bus between krishnanagar to anand at 7:15 am. Because there is no bus present 7:00 am to 7:50 am and the bus which discuss above are full of passenger so please start a new bus. As a citizen of republic india i believe that you solve the issue as soon as possible.
Jai hind

Respected sir,
We are villagers of padadhari and we facing problem for traveling to rajkot between 10 to 11 am
Because all buses including inter city, some local and express buses goes from bypass road
Even though there is the padadhari depo.
So it's it's illegal or not to drive bus directly from bypass???
Please give proper and fast response to us because we always became late for going to school, college, exams and for job

For all bus in root viramgam to kadi. Vaya rampura, detroj.
This roots all bus are always eregular. Mostly morning 7.20 time kadi - viramgam and afternoon 2.00 kadi - viramgam. Never constant run in this root. Whatever resion its always cancel.
So students are miss their aducation and they people go to other vihical in rent. Student have a pass for bus. This all are very crucial.
When sarkar want go in higher educational level in all parts.in this current cenario a government was very active. And this people's was very lazy... So how can get students aducatuon.
Please do that
All students this root.

Today morning i have going to pickup a bus from central bus stop but on the entrance gate your security guard miss behavior with me and shouting on me to change my way to go in the bus stop. I m always going on that way so that's why i walk but suddenly all security guard come to me and shouting me and pussing me back so can you take any action against them. There is no sign for no entry to walking people ok so no one stop to people for entry there. I wan solution for it.

Hello sir jai bharat saathe janaavaanu k hu vadodara district na padra talukana karkhadi gaam no rehvaasi chhu ane roj up down karu chhu vadodara thi karkhadi... Amaara gaam ni karkhadi night aavti bus no.. 7373no time 7:00vagya ni jagya e 7:15no kari didhel chhe temaj biji tithor thi aavti bus pan 7:15no chge jethi banne bus bhegi thaay chhe jeni lidhe bija passengers n students n employee s me 7:45ni kareli thi aavti bus pachhi koi pan bus madti nathi n biju k karkhadi ni bus padra depot ma pella 8:15 vaage updti hati night aava maate teni jagya e as bus 9:15 vaaage aave chhe aamod kirti thai ne.. Jethi ame badha employee n bija passengers 10:00vaage ghare pahochi e chhe.. Jethi maari request chhe k amaari karkhadi ni bus savaare 7vaage upde n sanje 8:15na regular time par amne made eni tamne request karu chhu to amaara route na badha guys vati hu tamaaro aabhaari rahis... N tithor ni bus 7:30vaage aave n kareli ni bus kareli the 8:00vaage upde evi tamarri samaksh mari vinanti.. Karan k biji aagad ni bus amne madti nathi. Padra ambaji padra disa n biji badhi depot na route ni.. To aa problem no resolution kadhva meharbaan thaso g..

Jai hind.
Jai bharat..

My refrence numbers are GS4205346...
Which was for the online bus booking from Vadodara to Rajkot through gsrtc website.
They transferred my money from my bank account but fails to provide my ticket, do the posible action which was necessary for my complaint..

Please solve this type of problem is not suited for goverment authorities

Dear sir,
my name is Jagdish Kanzariya. I reservation from Ahmedabad to morbi on 8/9/2017 at 8:33 PM, Bus no.GJ 18 Z 2443 and my reservation is confirmed seat no .1. but when bus come in Geeta Mandir bus station, Ahmedabad. The bus was full, so I not get any seat to seat down and I reache morbi too stand up in my journey, Even my reservation was confirmed.
My PNR No. is C16658312.
So, please give your answer for that situation. Because I respect, proud and trust government. I waiting for your good answer.
Thank you

Your sincerely customer
Jagdish Kanzariya

Jay bharat sathe janavanu ke bhuj depot ni bus bhuj-adariyana je local bus hova chhata gandhidham thi bhachau vache matra nandgam gam ne j stop aapel che bija gam no su vak?? Aane intersity nam pn aapvama aavyu che

Moti chirai, nani chirai, yasodagam, padana thi adipur up-down karta college students ne aa bus no stop aapvama aave to kam lage.

Bhuj-adariyana bus route ne gandhidham to bhachau vache na gam ma pn stop aapva vinanti

Veraval to bhavanagar bus
Depo veraval
Some person reason i have miss the bus in depo so i have run out side the exit and bus was running so after some walking i have pick up the bus at that time drive miss behaviour for me...
Driver talking i have not free fir you why i have stop this bus for you this is a manner taljing tell me
What i do???

Dear sir,
Jay bharat sathe janavava nu ke date :- 05/09/2017 na roj savar na 08:30 vagye hu mara job par java mate gsrtc ni bus number gj 18 y 6907 je shree narayan sarovar - bhuj rout upar chali rahi chhe. Je bus via netra thai ne jay chhe, parantu aaj roj savar na bus to time mujab aavi gai parantu driver saheb e bus kichad ma ubhi rakhi (Aa kadach driver saheb ni galati nahoti) parantu bus mathi moti umar na passenger utarta joi bus ni niche ubhel bus ma chadva mate ubhel passenger e manavata na dhorne driver saheb ne request kari ke saheb tame bus thodik aagal lai lyo to tya kane kichad nathi parantu driver saheb e bauj uncha avaj ma kahi didhu ke gare thi patiya lai aavo patiya mate bus ma chadnar ane e manavta na dhorne request karnar passenger saram ma mukaya hata... Mate saheb aani nondh leva vinanti... Ane ha pella moti umar na passenger ne pan halaki bhogavavi padi hati. Abhar

There are mostly busses are gurjar nagari why already express busses are available second thing now ambajimata festivals in ambaji the corporation arrange mostly busses there so what's happening of students, working man and woman, travellers, goods, newspapers, regular updown??? Toll charges, government taxes other expenditure paid by travellers and this kind of service?

Hi, i felt very bad today due to the incident at patan bus stand. I am regularly going in chanasma-bapunagar bus. I know driver and conductor both. Due to ambaji fair, many buses are not available. Today morning, i was looking for my bus. But it was not there. Suddenly i saw one bus with the same driver so i thought it's my bus. When that bus was parked i went to the bus to see board but there was not any board. So i asked driver is it of bapunagar bus? He started shouting at me so hard that let me go down. Keep quiet etc. He insulted me so badly then he put the board and shouted at me that read the board. He doesn't even want to answer "yes". I am very much disappointed by his behavior.

Dear sir,
From since last six months zalod kawant bus depo of chota udepur is irregular and due to this many of public from zalod and kawantwala has to suffer because on this route only one bus is running in a day
After repeatedly complaining on chota udepur depo they are not taking any action
So it is humble request to you please take strong action on this.

Your sincere citizen
Hojefa vhora
Kawant
Mobile no.: [protected]

તા.૦૧/૦૯/૨૦૧૭ ના રોજ સાંજે ૭:૩૦ વાગ્યે..
અમે (હું - મારી પત્ની- મારો દીકરો) હિંમતનગર થી પાટણ જવા માટે અન્ય કોઈ વિકલ્પ ન હોવાથી ભિલોડા થી ભૂજ જતી સ્લીપર કોચ બસની સેવા લીધી.

બસમાં ખૂબજ ભીડ હતી. બસની તમામ સ્લીપર સીટ અને નીચેની સીટ ઓલરેડી બુક થયેલ હતી. જેથી બેસવાની જગ્યા મળી ન હતી. બન્યું એવું કે આટલી બધી ભીડ જોઈને ૪ અને ૫ નંબરની સ્લીપરકોચમાં બેઠેલા એક દાદા અને દાદીએ માનવતાની દ્રષ્ટીએ મારી પત્ની અને બાળકને બેસાડ્યા અને હૂં ઊભો રહ્યો. થોડી વાર પછી કંડકટર ટીકીટ બુક કરવા માટે આવ્યા એ દરમિયાન અમારે નીચે મુજબ વાતચીત થઈ..

મેં કહ્યું પાટણ ની બે આખી ટીકીટ આપો...
કંડકટરે કહ્યું બીજી ટીકીટ કોની?
મેં મારી પત્ની સામે આંગળી ચીંધીને કહ્યું આ બેનની...!
કંડકટરે કહ્યું કે બેનને ઉપર બેસાડવા હોય તો ૮૦/- રૂપિયાની સ્લીપર ચાર્જ ની અલગથી ટીકીટ લેવી પડશે...
મેં કહ્યું...કેમ?
તો...કે નિયમ છે...!
(પેલા દાદાએ વચ્ચે હસ્તક્ષેપ કરતા કહ્યું કે...માસ્તર ભીડ હોવાથી મેં જ એમને બેસવાનું કહ્યું... અમને કોઈ વાંધો નથી...તો...!)

મેં કહ્યું માસ્તર સ્લીપર સીટ ખાલી હોય અને અમે નીચેથી ઉપર બેસવા કે સૂવા માટે ઉપયોગ કરીએ તો અમારે ૮૦/- રૂપિયાની અલગથી ટીકીટ લેવી પડે...! પણ આ તો ઓલરેડી બુક થયેલી જ છે..!

તો કે એ હું કાંઈ ન જાણું... કાં તો તમે બેનને નીચે ઉતારી દો યા સ્લીપર ચાજૅની ટીકીટ લઇ લો...!

આવું અન્ય બે-ત્રણ મુસાફરો સાથે બન્યું...અને દરેકે દલીલ પણ કરી પરંતુ કંડકટરે કોઈની પણ વાત ન માની... એટલે મેં પણ અન્યની જેમ ટીકીટ લઇ લીધી...! કારણકે બીજું કોઈ વિકલ્પ ન હતો..

હવે પ્રશ્ન એ છે કે...
જે કોચમાં અગાઉથી જ બે વ્યક્તિ સ્લીપરની ટીકીટ બુક કરાવી ને મુસાફરી કરી રહ્યા છે... અને એ જ વ્યક્તિ ભીડ હોવાથી રહેમ રાહે અન્ય બે મુસાફરોને થોડા સમય માટે માત્ર બેસવાની જગ્યા આપી બેસાડે અને એ બે મુસાફરો પાસેથી સીટીગ ચાર્જ ઉપરાંત રૂ. ૮૦/- સ્લીપર ચાર્જ વસૂલ કરવામાં આવે... એવો ખરેખર કોઈ નિયમ છે..? અને જો છે તો શું આ નિયમ વ્યાજબી છે..?

જો નિયમ હોય તો...જે કોચમાં બે મુસાફરો સ્લીપર ચાર્જ ભરીને પણ માંડ માંડ સુઈને મુસાફરી કરી રહ્યા હોય અને એ જ કોચનો બીજા અન્ય બે મૂસાફરો પાસે થી સ્લીપર ચાજૅની આ કોર્પોરેશન કઈ રીતે માંગણી કરી શકે...? (એટલે કે બે ના બદલે ચાર પાસેથી ચાર્જ વસૂલ કરવાની ઉઘાડી લુંટ...)

તો આ બાબતે હૂં મારી આ ફરીયાદ નોંધાવુ છુ તેમજ આવા ભ્રષ્ટ તંત્રની સામે આપનો હકારાત્મક પ્રતિભાવ મળે એવી અપેક્ષા સહ...

Guy was smoking in the last seat of bus. I asked him to stop he refuced to do so. Then i complaint about it to conductor but conductor didn't take any action even after complaining about it. On asking for complaint book conductor refuced to give me that to register a complaint against him. Bus no is gj18 y 8954. Patan to ahmedabad. Date 3 september 2017. Time 6 pm.

Dear sir,
Gstrc login i'd

My self yograj t. Mali. Last 11th aug 17. I try book a ticket mansa to surat but ticket is not reserved and payment mode is successfully done. But still refund is not getting.
I contact to sbi bank branch, branch manager told me you contact to gsrtc's respected person.

So humble request to you kindly provide the failed transaction letter.

Thanks & regards
Yograj mali

Date of travel : 2/9/17
Trip name : mundra-bhiloda
My pick up station : bhachau at 8.15 am
Bus no :gj18 z 1817
Place from-to : bhachau-ahmedabad
Grievence : despite my request to drop me at
Prahladnagar, setelite, ahmedabad
Conductor refused stating it is unofficial
Stop. Said bus was stopped at gayatri hotel,
Malvan for half hour.
Passenger's name : haresh joshi, 4 purvi apartment, nr rly
Station, vejalpur, ahmedabad
Mob : [protected]