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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Apr 10, 2026
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 176

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K
Karan Ahir
from Mumbai, Maharashtra
Sep 17, 2017
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Respected sir,
I am travelling to baroda from rajkot in dwarka-vadodara bus & there is several complaints about sofa does not cleaned. As well as in my sofa i found glass pieces of window, how can i sleep in my sofa... When i asked to conductor about this he said workshop person is responsible for that...

Sir i don't have any regret about this problem bt i want to just let you know & kindly proceed further whoever is responsible for that... Hope for the proceed

Regards,
Responsible citizen of india
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
આદરણીય મહોદય,
મેનેજર Sri
અમદાબાદ થી 7:30 am કપઙવંજ જતી બસ નબર gj 18 y 3456, પાસ હોવાથી એ કન્ઙકટર એ બસ મા બેવાથી ના પાઙી દિઘી એ બસ કપઙવંજ જતી હતી તોય બસ કન્ઙકટર એ છીપડી ઉતારી દેવાની ઘમકી આપી કે અમે બઘા 10 છોકરાઓને ઘમકી આપી.
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    L
    Lalji Sorathiya
    from Anand, Gujarat
    Sep 17, 2017
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    Address: Surat, Gujarat

    નમસ્કાર
    હું ૩ દિવસ થી સુરત થી જુનાગઢ તારીખ ૧૭/૧૦/૨૦૧૭ ના જવા માટે ઓનલાઈન ટીકીટ બૂક કરવા નો પ્રયત્ન કરું છું, પણ GSRTC ની વેબસાઈટ માં ખામી હોવાના કારણે ટીકીટ બૂક નથી થતી, આના માટે મેં ૨ વાર GSRTC ના Toll Free Number ૧૮૦૦૨૩૩૬૬૬૬૬૬ માં કોલ કરેલ ત્યાં થી પણ સંતોષકારક જવાબ ના મળ્યો, અપને વિનંતી છે કે મારા પ્રશ્ન નું જલ્દી નિરાકરણ લાવો તેવી આસા સાથે મારી વાત ને વિરમું છું .
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
    Sep 11, 2017
    Vardhman Mahida's response
    Bus stoping hold long time on hotel
    Travel on a bus and stop at privet hotel and hold more than half hours passengers are suffering for long waiting so get correct this situation and this kind of situation facing every time gsrtc provide very par beti services.
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      D
      Diip1993
      from Anjar, Gujarat
      Sep 17, 2017
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      Address: Bharuch, Gujarat, 392001

      From bharuch to dahej root buses every time of perticular buses depo manager not put the bus and if they put after too much time with two buses. That not meani g of timming of them. If the bus driver or conductor are not on time regular then suspent them. Give them a single chance to change them. And also give aapplication to regulated the bus and add more buses because of more students are go early collage due to no busses before 2 hour. But they not take any type of actoins...
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        R
        ravidarji9017
        from Ahmedabad, Gujarat
        Sep 17, 2017
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        Address: Patan, Gujarat, 385340
        Website: gsrtc.in

        In radhanpur depot, i was stand in bus stand, when one bus driver reverseing the bus, he accidents me. When i qas go to talk with him in workshop, the drivers and workshop staff attached on me with metal rods and other tools, and they cuts my clothes and my luggages. And told me very bad words. Please file complaints on them and give me justice as early as possible.

        Ravi darji
        [protected]
        Vadodara
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
        Dear Sir,

        I been travelling occasionally from Karjan to ChottaUdepur, since many long i seen bus travelling from different route instead of Sadhi, Segva which was short and fast route, it's was better, I recommend to use that previous route in which is short and comfortable.
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          K
          kunjan parikh
          from Ahmedabad, Gujarat
          Sep 17, 2017
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          Online transaction for ticket of volvo bus from vadodara amit nagar to ankleshwar gidc
          Scheduled to departure at 10:40 am
          Gsrtc ob reference number :- gs4238737

          Money got deducted from bank account but i didnt got any ticket confirmation message nor any notifying email.

          Resolve the following issue and make your payment gateways glitch free.
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            K
            kevlakhlani144
            from Surat, Gujarat
            Sep 16, 2017
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            Address: Vadodara, Gujarat, 390002

            On 14th September 2017 I booked a ticket from Vadodara to keshod in VADODARA VERAVAL SLEEPER COACH BUS departing at 9:00 pm from Baroda central bus stand. But due to some reasons the bus which came was An Express & Hence I didn't Travel & the conductor informed me that my money will be refunded .
            I REQUEST you to Refund it as soon as possible.
            PNR Number:G16695215 Journey From:VADODARA CENTRAL BUS STAND Trip Code: 2100BRDVRLSTG30 Class: SLEEPER Route No.: SITTING Service From:BARODA CENTRAL BUS STATION No. of Seats: 1 Bank Txn. No. : JSBI[protected] OB Reference No.:GS4226232
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              D
              dhruvi gajjar
              from Ahmedabad, Gujarat
              Sep 15, 2017
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              Respected sir/ madam,

              I travel from anand to ahmedabad and than to gandhinagar every week. I have to change the bus for gandhinagar from geetamandir busstation. Everytime i have to wait for 1 hour in the evening from 6 pm to 7 pm. And than this leads to the overflowing of the passengers in the bus and it gets very late for some of the commuters.

              I request you to kindly please solve this problem.

              Thank you,
              Dhruvi gajjar
              [protected]
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                J
                JiiLLu
                from Coimbatore, Tamil Nadu
                Sep 15, 2017
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                Address: Rajkot, Gujarat, 360020

                To
                ST CONTROL,
                Respect sir;
                Greeting of the day,

                Not stopping bus at RK university . We have complain many time to Rajkot ST manager but no response from him. We have regular and official pass of ST from RK UNIVERSITY To RAJKOT ..
                So request to infrom bus driver to stop at our university.
                Thanks Faithfully

                Name: Jay Narendrabhai Akbari
                Roll no. 16SOPPH11003
                Sem: 3rd
                RK University
                Rajkot 360020
                Contact no. [protected]
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  A
                  Amit Matiya
                  from Ahmedabad, Gujarat
                  Sep 14, 2017
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                  Address: Kutch, Gujarat, 370201

                  I am a student of engineering college and am traveling gandhidham to kera everyday and i have used student pass.
                  Todat (14/09/2017) i am return to gandhidham in mandvi to rajkot bus it's arrived in bhuj 5:00 pm. But today driver is not stopping the bus in sundar puri. Even i am not alone me and my college friends and 3 passanger are requested but bus driver is not stopping bus. So please sir solve this problem, because i return everyday.
                  Date: 14/09/2017
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                  Hello sir Jamnagar depot ni bus route Jamnagar-jinjuda vari bus savare 7 vage balambha gam ma avano time Che parantu te bus time karta 20 minute vaheli gam mathi nikari jay 6 jethi Kari ne bus na regular time par avta passenger ne takli[censored]bhi Thai 6 so please we request you to ask about it to bus driver and conductor

                  Your fitfully
                  Bus of route Becharaji to Ahmedabad of 07:15 am did not stopped the bus at pickup point of highway ( in Kadi) as 5--7 passenger has shown their hands to stop the bus. He seen that passenger shown the hands then also not stopped and this is not for the first time. Please take some strict on this.
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                    C
                    Chintu Solanki
                    from Vadodara, Gujarat
                    Sep 14, 2017
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                    Resolved

                    Address: 382715

                    Express bus driver and conductor don't stop the bus in side of chhatral chokdi (X). His gone to direct on the pull and all the drivers and conductor are the miss behavior of the senior citizen, student and other passengers.
                    Passengers is not satisfied gsrtc express bus service. You have to quick and good actions on the express driver and conductor and stop the chhatral chokdi (X).

                    I'm expected your results sir...
                    Sep 14, 2017
                    Complaint marked as Resolved 
                    All the Bus are stop to the inside pull in chhatral chokdi (x) Not to be a Chhatral GIDC... Only on the stop the Chhatral chokdi (x) So solve the problems
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                    Hello,

                    Please change bus Time on early morning, We have daily passenger.bus name: Baroda-Dakor now this bus come to 6:30am,
                    we have very problem because we waiting and our time waste.

                    Please Check and resolved this issue.

                    thank you...
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                      V
                      vaibhav.jpn
                      from Ahmedabad, Gujarat
                      Sep 13, 2017
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                      Address: Ahmedabad, Gujarat

                      Hi,

                      My complaint is that i booked 3 e ticket from gsrtc website. My date of journey was 27/8/2017 from ahmedabad to dhoraji. My pnr no. Is g16527963 and total bus fair is rs. 552/-.

                      That bus was cancelled due to the death of driver's father. I've called so many times regarding my refund but they aren't responding to me. I'm tired now. Please help and advise.

                      Vaibhav
                      [protected]
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        S
                        Smit P Bhalani
                        from Surat, Gujarat
                        Sep 12, 2017
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                        Bus no. Gj 18 y 9818, patan depo, ahmedabad to harij, driver of this bus do not stop bus at income tax stand. He just come and went. Not a single passenger use the bus. Information given by my friends that this bus is also not stop at subhash bridge. Please take necessary stap against driver otherwise i will complaint your upper authority.
                        Thank you.
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                        Sep 08, 2017
                        ankur thakkar's response
                        Reply. Witing ..
                        Dear sir

                        Kindly infrm to you sir i m dily updown fron deesa to palanpur bus no-gj 18z0520 cundotor bus not stop at rajmndir daily avreg student 7 and other passenger wait for bus .but this bus not stop and cundctor rough languge use with girl and passnger with me so i have punch complince with cundotor.
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                          Nitin S Patel
                          from Ahmedabad, Gujarat
                          Sep 12, 2017
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                          Today i am writing this request or complain to you regarding to start a new intercity bus between krishnanagar to anand at 7:15 am. Because there is no bus present 7:00 am to 7:50 am and the bus which discuss above are full of passenger so please start a new bus. As a citizen of republic india i believe that you solve the issue as soon as possible.
                          Jai hind
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            N
                            Nilay Rachchh
                            from Surat, Gujarat
                            Sep 12, 2017
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                            Address: 360110

                            Respected sir,
                            We are villagers of padadhari and we facing problem for traveling to rajkot between 10 to 11 am
                            Because all buses including inter city, some local and express buses goes from bypass road
                            Even though there is the padadhari depo.
                            So it's it's illegal or not to drive bus directly from bypass???
                            Please give proper and fast response to us because we always became late for going to school, college, exams and for job
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                            Apr 30, 2019
                            Updated by Nilay Rachchh
                            Now they are providing good service but don't know how long this last. Because it's government.
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                              Pranay Chavda
                              from Ahmedabad, Gujarat
                              Sep 12, 2017
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                              Address: 382150
                              Website: GSRTC

                              For all bus in root viramgam to kadi. Vaya rampura, detroj.
                              This roots all bus are always eregular. Mostly morning 7.20 time kadi - viramgam and afternoon 2.00 kadi - viramgam. Never constant run in this root. Whatever resion its always cancel.
                              So students are miss their aducation and they people go to other vihical in rent. Student have a pass for bus. This all are very crucial.
                              When sarkar want go in higher educational level in all parts.in this current cenario a government was very active. And this people's was very lazy... So how can get students aducatuon.
                              Please do that
                              All students this root.
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                R
                                Rakesh Vaghela21
                                from Mumbai, Maharashtra
                                Sep 12, 2017
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                                Address: Ahmedabad, Gujarat, 38002
                                Website: www.gsrtc.in

                                Today morning i have going to pickup a bus from central bus stop but on the entrance gate your security guard miss behavior with me and shouting on me to change my way to go in the bus stop. I m always going on that way so that's why i walk but suddenly all security guard come to me and shouting me and pussing me back so can you take any action against them. There is no sign for no entry to walking people ok so no one stop to people for entry there. I wan solution for it.
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  K
                                  Ketu Patel
                                  from Naduvattam, Tamil Nadu
                                  Sep 10, 2017
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                                  Address: 391450
                                  Website: [email protected]

                                  Hello sir jai bharat saathe janaavaanu k hu vadodara district na padra talukana karkhadi gaam no rehvaasi chhu ane roj up down karu chhu vadodara thi karkhadi... Amaara gaam ni karkhadi night aavti bus no.. 7373no time 7:00vagya ni jagya e 7:15no kari didhel chhe temaj biji tithor thi aavti bus pan 7:15no chge jethi banne bus bhegi thaay chhe jeni lidhe bija passengers n students n employee s me 7:45ni kareli thi aavti bus pachhi koi pan bus madti nathi n biju k karkhadi ni bus padra depot ma pella 8:15 vaage updti hati night aava maate teni jagya e as bus 9:15 vaaage aave chhe aamod kirti thai ne.. Jethi ame badha employee n bija passengers 10:00vaage ghare pahochi e chhe.. Jethi maari request chhe k amaari karkhadi ni bus savaare 7vaage upde n sanje 8:15na regular time par amne made eni tamne request karu chhu to amaara route na badha guys vati hu tamaaro aabhaari rahis... N tithor ni bus 7:30vaage aave n kareli ni bus kareli the 8:00vaage upde evi tamarri samaksh mari vinanti.. Karan k biji aagad ni bus amne madti nathi. Padra ambaji padra disa n biji badhi depot na route ni.. To aa problem no resolution kadhva meharbaan thaso g..

                                  Jai hind.
                                  Jai bharat..
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                  Kodinar ambuja thi veraval java mate koi pan gadi madti nathi jyare 6 vage Che!
                                  su Karan Che bus km ochi Che ???
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                                    nirmal_2706
                                    from Mumbai, Maharashtra
                                    Sep 9, 2017
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                                    My refrence numbers are GS4205346...
                                    Which was for the online bus booking from Vadodara to Rajkot through gsrtc website.
                                    They transferred my money from my bank account but fails to provide my ticket, do the posible action which was necessary for my complaint..

                                    Please solve this type of problem is not suited for goverment authorities
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                    Hello my village is lajai near morbi.
                                    I am a college student and my college time is 10:15.
                                    So I have picked bus which time is 9:15 In my village but this bus driver can't stop bus this is daily routine he can't stop bus and I am daily late to reach college.
                                    Bus number is 6448. Please take some action with him I am requesting to you.
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                                      J
                                      Jagdish Kanzariya
                                      from Bhavani, Tamil Nadu
                                      Sep 9, 2017
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                                      Dear sir,
                                      my name is Jagdish Kanzariya. I reservation from Ahmedabad to morbi on 8/9/2017 at 8:33 PM, Bus no.GJ 18 Z 2443 and my reservation is confirmed seat no .1. but when bus come in Geeta Mandir bus station, Ahmedabad. The bus was full, so I not get any seat to seat down and I reache morbi too stand up in my journey, Even my reservation was confirmed.
                                      My PNR No. is C16658312.
                                      So, please give your answer for that situation. Because I respect, proud and trust government. I waiting for your good answer.
                                      Thank you

                                      Your sincerely customer
                                      Jagdish Kanzariya
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                        H
                                        Harpalsinh Jadeja HJ
                                        from Borsad, Gujarat
                                        Sep 6, 2017
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                                        Address: Kutch, Gujarat, 370140

                                        Jay bharat sathe janavanu ke bhuj depot ni bus bhuj-adariyana je local bus hova chhata gandhidham thi bhachau vache matra nandgam gam ne j stop aapel che bija gam no su vak?? Aane intersity nam pn aapvama aavyu che

                                        Moti chirai, nani chirai, yasodagam, padana thi adipur up-down karta college students ne aa bus no stop aapvama aave to kam lage.

                                        Bhuj-adariyana bus route ne gandhidham to bhachau vache na gam ma pn stop aapva vinanti
                                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

                                        Gujarat State Road Transport Corporation [Gsrtc] — complaint about bus is not stop at the rajpur bus stop.

                                        At rajpur station bus is not stop thats why collegian student are suffering from many difficulties.
                                        Respected sir
                                        I want travel chhotaudepur to dahod .so i reach depo at 3 sep 2017, 7:30 but no bus for dahod.two bus are canceled this is not for one time this did more time
                                        And bus not regular sir inquiry men say 7:00 but bus always start at 8:00
                                        Please do something sir
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