Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I am standing at bajipura(tapi) bus stand from 3:15 am morning to 4:33 am on 29/02/2016 in this period of time there are 3 buses but none of them arrived on that period of time kindly take strict action

Dear sir
I am travelling at this time gujrat roadways bus indore to javua . Ticket print fare is 143/-
But your conductor collect this ticket charge 150/_
He said booking charge extra.
So plz. Confurm .each pessanger booking charge 5 rs. And this bus travellre about 20.
Means 100/__ rs extra income booking charge.
What this is right.
Plz. Urgent action for this complent.
My mobile no. [protected]
Ghanshyam

I booked bus for una to veraval on 22/02/2016 online .bus time showing 19:00 on gsrtc.in. (image attached ) bus name is bhavnagar to veraval and trip code is 1500BVNVRLEXP51. But there is no such bus exists for una to veraval for 19:00 o'clock. Actually it exists for 20:15 o'clock according to gsrtc staff at una.
I also got confirmation message about booking from gsrtc.(image attached)
My PNR no. Is G11691321.
Depot manager not available at depot for complaining.i got totally negative response from staff except one guy who seats on reservation counter.
My wife is pregnant and we have to wait for 1hour and 30 min on depot.
Also we can't reach at veraval on time. So I missed my train (pnr no. [protected]) for veraval to jamnagar . also i have loss of 1200 rs.( train ticket + bus ticket )
Also i can't join my duty for next day at reliance, jamnagar.
So i have additional loss of 1500 rs.
+ reputation loss at company.

Regards,
Hiren Dudhat

Respected Sir,
I m an engineering student of Gov't. Engg. College, Gandhinagar. We students are waiting for bus at GEB daily 4 to 5.30 pm.. But the bus of Bapunagar is never stop at that stand. So we have to go always pathika for bus of bapunagar.. And this is not fair.. We havebus pass yet we have to pay in rikshaw for pathika..
Please consider my application and take action as soon as possible
Thank u
-yours sincerely
CHiRAG VAGHELA

Amount debited but ticket is not confirmed (failed transaction),
how can i back get the refund
what are the process for this
GSRTC ID [protected]@gmail.com
OB reference number GS2461472

Dear Sir/Madam,

Please go through attached screen shot and ticket of the journey between GNFC Depot to Kalol in which the conductor has charge as adult cost Rs. 109 & Child cost Rs. 60 simillarly in same bus trip i have checked on that day in reservation online site the chsrge for the similar journey is for Adult Rs. 99 & Child cost Rs. 50 with reservation charge.

How is it, possible? Please explain asap...

Regards,

Rajiv Doshi.

I am prakash prajapati. we face trouble by road between Oda to Pansar. It is in worth condition so long time due to that in night accident may be occurred. we face back pain due to this broken road condition. please do needful. Check why it is not repaired.
Location of rod...
Village- Isannd, pansar, oda,
taluko- KALOL
Di- Gandhinagar

As per above sub. Kanoda to Himatnagar bus late takeoff from mehsana busstand at 7.20 actually time is takeoff 6.30 but intensely do by that bus driver & conductor for less Passangers get by them because all passengers goes in mehsana to himatnagar intercity so some himatnagar direct Passangers missing to that bus so kindly request to do that kanoda to Himatnagar bus takeoff on time from mehsana busstand

I travelled from Nadiad to Vadodara by Intercity Bus from Nafiad to Vadodara & I was dorced with insulting in loud voice & I paid Rs. sixty six 66=00 on 11th Feb. 2016

Dear sir,
As per above sub, the bus hold at himmatnagar depo from 10:30 am more than 1hr and as per driver it will take next 1 or two hrs.
I am traveling in this bus with my family from Surendranagar to udaipur but unfortunately we are suffering here due to mis management of depo person or gsrtc.
Regards balwan

Gsrtc online refund levababat
Dharmesh Shah

Jan 27 (2 days ago)

to feedback
Ticket #861685
Ticket Status: open
Department: E-Ticketing Complaint
Create Date: 19/01/2016 11:11 am
Name: DHARMESH SHAH RAJNIKANT SHAH
Email: [protected]@gmail.com
Mobile : [protected]
Subject: GSRTC TICKET REFUND LEVA BABAT

Ticket Thread Tue, Jan 19 2016 11:11am SIR

My self DHARMESH R SHAH. i have booked a trip from SANKESWAR to OLPAD on 15/01/16 but due to bus strike on 15/01/16 its not SANKESVAR TO SURAT travel. hence i request you to refund my money.
Details regarding booking is given below.
Bank Txn. No. :[protected]
PNR Number: G11391050 Journey Date: 15/01/16
Journey From: SANKESWAR Journey To: SURAT
No. of Seats: 1 (Adults=4 ; Children=2 )
Bank Txn. No. :[protected] OB Reference No. : GS2367105

DOCUMENT
1.APPLICATION FOR REFUND LETTER
2GSRTC ONLINE BOOKING TICKET

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I have tried to book ticket on[protected]. Ticket is not booked and Rs. 768 is deducted from my bank account.

userid registered with gsrtc: dharam9981

date of transaction:[protected]

I have sent mail regarding the same to gsrtc on mailid [protected]@mail1.gsrtc.in.

But, there is no refund. Please refund amount...

I have tried to book ticket on[protected]. Ticket is not booked and Rs. 494 is deducted from my bank account.

userid registered with gsrtc: nvaddoriya

date of transaction:[protected]

I have sent mail regarding the same to gsrtc on mailid [protected]@mail1.gsrtc.in.

But, there is no refund. Please refund amount.

SIR

My self DHARMESH R SHAH. i have booked a trip from SANKESWAR to OLPAD on 15/01/16 but due to bus strike on 15/01/16 its not SANKESVAR TO SURAT travel. hence i request you to refund my money.
Details regarding booking is given below.
Bank Txn. No. :[protected]
PNR Number: G11391050 Journey Date: 15/01/16
Journey From: SANKESWAR Journey To: SURAT
No. of Seats: 1 (Adults=4 ; Children=2 )
Bank Txn. No. :[protected] OB Reference No. : GS2367105

DOCUMENT
1.APPLICATION FOR REFUND LETTER
2GSRTC ONLINE BOOKING TICKET

My self DHARMESH R SHAH. i have booked a trip from SANKESWAR to OLPAD on 15/01/16 but due to bus strike on 15/01/16 its not SANKESVAR TO SURAT travel. hence i request you to refund my money. Details regarding booking is given below. Bank Txn. No. :[protected] PNR Number: G11391050 Journey Date: 15/01/16 Journey From: SANKESWAR Journey To: SURAT No. of Seats: 1 (Adults=4 ; Children=2 ) Bank Txn. No. :[protected] OB Reference No. : GS2367105 DOCUMENT 1.APPLICATION FOR REFUND LETTER 2GSRTC ONLINE BOOKING TICKET

Dear sir, I am prakash prajapati. @ 16 junary I lot of try to call mahesana bus station on inquiry no. 251151. I had emerganacy to know about Mahesana- KALOL bus is available or not. I call at least 15 times but no single ryply. Gujarat ST service is so lower class. And goverment servant so lassy which paid high salary. I request to know officer at that time and get panished On ligal way.

I have complaint and bad experience of botad inquiry counter once i have inquiry of buses running from botad to lathi but person on inquiry counter is not giving proper answer and tell me bad words once person came out from inquiry counter and ready to fight with me . you can check cctv camera of date 13/01/2016 at 1 pm to 2.30 pm

Savannah Seth Geneva Van eke GSRTC E-Booking Help line number[protected] ma call kyarey Receive thayo Nathi, Jo Call Receive Nap Karvo Hoy To Halp line Sa Mate Banavi???

I have a pass for Gurjarnagari bud from Ahmedabad to Tajpur Kui, yet both the driver and conductor didnt. Allow me for the travel. I AM GOING TO CRASH YOUR MONOPOLY now it's too much ****ing system.
Please give me my money back.
Bus: Padara To Ambaji
NUMBER: GJ 18 Z0128

Hello sir...I am working in Indian air force, I was travelling from vadodara to kalol(pms) around 0130 in early morning.there is no conductor in that bus.when I asked for ticket he told me to give amount what is in ticket, I don't have 1 rupee change, so he refused me to give a ticket and told that go and take change from near by shops in very rough language, his behaviour was not good to me and other passengers also.and he was driving very roughly at night. That bus was from santrampur depot and bus no was 9670 and date is 07 Jan 2016 in 1236 in morning. Being a defence personal it's my responsibility to inform you to take necessary action against that driver, and please inform what action you have taken, and necessary will not done by your side, I will go to higher authority.