Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Dear sir/mem I have booked ticket for Kutiyana to Dahod on 13th Nevember 2015 for the date of 15th nevember Probandar Gangardi root but when i booked it first time payment was cut from my credit card ac and ticket was not booked so i booked it second time in same bus, time, and same seat no and was also booked and sencond time also payment was cut for same seat and same bus but first payment was still not returned in my ac so pleade suggest me wht should i have to do for this... Regards Mayur Kandoria #[protected]

I have book my ticket from my window mobile application on date 13/11/2015 at 09:45am from Vijapadi to Jamnagar but my money was deduction from bank and transition no.[protected] and amount 354.00 Rupees so What is procedure to refund my money? Please give some feed back

I booked the ticket on-line from ahmedabad to mahuva pnr no g[protected] class express route 0001 bank txn[protected] journey date 11/11/2015 at 20.45 . All tickets was confirmd but on bapunagar bus stop i was waiting with my families still 10pm bus was coming and i got to know that the was cancelled .I shocked to know i booked the ticket for my sister and his two child and jijaji .Now i have no option to comolaint . They have to go with privte vihical.I want to know that why should you not inform us for cancellaton.I want my money back as early as possible and i will never booked any ticket frome gsrtc. I will also complaint to cm anandiben patel dipak shah sr.Editor tv9

We have booked four E-ticket on 13.11.2015 for journey Ahmedabad to Baroda AC Volvo with journey dated 15.11.15 dep time 07:45 AM and PNR No.G10866757.
The fare was for Rs.800.00.
Due to our sudden health problem we cannot travel. We are requesting here pl. approve our refund for above mentioned PNR because of not travel.
We hope we will get credit of refund in our account after deducting relevant charges.

The details are as under :
PNR no. Seat No. Bank TxnNo. OB Reference No. JourneyDt
G[protected], 8, 9,[protected] GS[protected].11.15

Hello sir, i am vishwa pandya. i booked my ticket from rajkot central bus stop to mahuva on 5th nov 2015 and returned ticket also. fare of Rs 518 deducted from my account but not generate any confirmation ticket or message. my reference id is GS2188141

Bus number gj-18-y-7074...deesa-ahmdabad...bus conder name-rakesh patel. ...gsrtc na bus conduter rakesh patel avu ke6e ke mari marji mare bus ubhi rakhvi na rakhvi ae ane bahu kharab vartan karyu. ane gurv karyo hoy bus na ubhi rakhi ne ae rite keche ke kari lo jene complion karvi hoy aene to aa letter per dhyan apva nd action lejo jethi mari jem bija msafaro ne prb na thay.

I have booked my journey from Jamjodhpur to Baroda in sleeping on date 24/10/15
My journey date is 25/10/2015 at Jamjodhpur ST STOP on 8:30 PM
When i reached there i was informed that sleeping bus not going to Baroda
And so i have to pay for new sitting ex press service
I requested to GSRTC to give me my sleeping booked ticket worth 274 rs
My details as follows
** GSRTC m-Ticket ** JAMJODHPUR to BARODA CENTRAL BUS STATION PsngrName : Hiren r raval TripCode : 2031JJPBRDSL30 PNRno : G10669165 JnyDate : 25/10/2015 DepTime : 20:30Hrs SeatNo(s) : 8 Class : SLEEPER BoardingPt : JAMJODHPUR Pltform : . Please carry your photo ID during journey. T&C apply.

Date : 25/10/2015, time 2:35, bus no GJ 18 Z0474 Departure of above mention bus from botad is 2:45, but driver had not followed time that is mention on internet as i have booked, Bus is departed early from its time, time is 2:35, what is it? If they don't wanna follow time than why u give time on internet? ??

Sir, i was booked 2 seat in Mundra somnath expressed and bus was cancelled by gsrtc without any intimation to passengers and for inquiry and help i tried many times to contact bus depot by phone to bhachau, bhuj, and mundra bus stop but, they did not give any information. and i booked my ticket online myself amd payment was done by net banking how can get my money return? my ticket details are as below: ** GSRTC m-Ticket ** SAMAKHIYALI to SOMNATH PsngrName : Dodiya manojbhai jasabhai TripCode : 1700MDRSMNTSL30 PNRno : G10648968 JnyDate : 22/10/2015 DepTime : 20:00Hrs SeatNo(s) : 7, 8 Class : SLEEPER BoardingPt : SAMAKHIYALI Pltform : 1. Please carry your photo ID during journey. T&C apply.

GSRTC — E-ticket refund Dear Sir/Madam, My complaint is that I booked one E ticket from GSRTC website. My date of journey on 18/010/2015. Starting point is : Mandvi (Bhuj) to Baroda. My journey is from Koday road to Ahmedabad central bus stand in sleeper bus service. My journey time is 19:26hrs from Koday road. My PNR No is :G10621508. My name is paresh premjibhai parsiya. So my complaint is my journey is only bhachau bus stand and after bus cancelled by government order. So please refund my e-ticket payment. Thanks, Paresh Premjibhai Parsiya.

I am Hitesh Limbani, who have booked bus ticket for travelling from Ankleshwar to Khedbrahma. 2 passengers for travelling on 14.10.15. Booking done online through GSRTC online booking site. Trip code is 2045BLMAMJSLP30 (Bilimora- Ambaji) I have initiated online transaction for booking. After payment booking status appeared as success but ticket was not generated online and history section of the booking page was blank. I have done one more transaction and same thing happened. Total 466+466 is deducted but ticket not got generated. Then I have approached to ticket window at Ankleshwar GIDC bustand, there they responded saying that such kind of bus is not available what I have tried to book online. If such bus is not available, then why it is appearing online . I want my money back. Hitesh Limbani [protected]

Dear Sir/Ma'am

I am mitesh viradiya. i am booking a ticket surat to bhavnagar for traveling date 21/NOV/2015, bus name is dharampur to bhavngar
i am making my payment by using sbionline and it completed successfully but there is no ticket book.
my bank transaction ref no is IG0AVFDUL9.

please give me a confirm ticket OR my money back as soon as possible.

and please give me a feed back as soon as if you refund me than plz inform me so i can book a ticket

thank you

My complaint is that I booked 3 E ticket from GSRTC website. My date of Journey was 29/09/2015 from ahmedabad to vadodara.total fare 221 but what happen that monry was deduct from my account but ticket was not confirm and i didn't receive any mail or sms from gsrtc, so kindly i request you to refund my money.

We are living in ahmedabad anandnagar, satellite. We are every day go to bavla by bus on bapunagar gadhda from gadhda depot. We are also go to gadhda at every 30 days of poonam. The bus has a anandnagar bus stop. But the bus driver never stop to anandnagar, ahmedabad bus stop. we are suffering for that inconvenience. Please give us some reply.

I have booked a bus ticket from ahmedabad to vadodara for 24th Sep 6:20 am.221 Rs deducted from bank account but ticket is not booked.Worst and first time experience with GSRTC site.pls provide my refund back as soon as possible via Axis bank.

Plz Refund for pnr G10251696 of rs 440 bank trn no[protected] on 28 aug 15 bus bapunagar veraval rout bpngrvrl 20:45 not came at that night mail i d provided - [protected]@gsrtc.in - mail get bounced every time customer care number provided[protected] not contactable

Respected Sir, My name Is Ketan Raj From Jhanor (Bharuch) Me ek Self employed hu apki Bus Seva me regular passenger hu . Sir Jhanor jane kke lie Sham ko 6;30 ki via Shaklutirt ki Bus Bharuch Depo dhwara [censored]al chokdi se Jati he ... ham Sabhi Passenger ka yahi prob he ki Wo Bus time pe nai Ati nahi Wo bus regular he ..Ham log Depo me or Depo manager se Kafi Bar iski Complained kar chuke he ...pr aaj tak koi uska suzav nai aya or roj hame bharuch depo ke controller or unke vahivat shakha wale [censored]al chokdi se depo tak dhakke khilate he .. Sir jhanor bharuch jilla ka 3 num ka gao he unki population karib 13, 000 he ... Jyada passenger jhanor ke hi hote he or last gao hamara hi he ... Ek nagarik he hesiyat se kwh raha hu ki GSRTC me Munfa Jyada nai Ho raha he uski vajah Yahi he ... Depo ke Shidual me 6:30 sham ke bad 8 baje rat ko bus he jhanor ki ap hi batao ham logo ko regular up-down me kitni dikkat hoti he sham ko ham rat ko 9 baje ghar pahochte he... Depo ka koi apka employee samaj nai Raha nahi apke controller or nahi manager ... Manager bhi haroj ki sab buses ka kitni cancle hue uska koi Follow up lete nai he ... Do hath Jode ke 🙏 apko req he ki sir iss bus regular kijie so hame bhi fayda hoga or GSRTC ko bhi ... Asha Rakhta hu ap Hamari bat ko Sunoge ... thnkx for helping us.. Ketan Raj [protected]

I have booking on gsrtc from samakhiyali lto ahmedabad with following booking details. PNR Number: G10320928 Journey Date: 07/09/2015 Journey From: SAMAKHIYALI Journey To: AHMEDABAD CBS2 Trip Code: 1945BHJGDRSLP15 Departure Time: 01:30 Hrs. Class: SLEEPER Pickup Point: SAMAKHIYALI Route No.: slpeer Platform No: Service From: BHUJ Service To: GODHARA No. of Seats: 1 (Adults=1 ; Children=0 ) Bank Txn. No. : DSBI[protected] Seat No/s: OB Reference No. : GS2051251 i have waited 2 hours at SAMAKHIYALI bus stand, but bus did not come. after that i come to know that bus is passed from highway direct . i want refund on my booking and want that gsrtc take care about that the bus must stop at bus stand if it has to .

Nayan Chauhan here.. I booked for single seat in bus from Bhavnagar to Ahmedabad. But The bus was cancelled due to mechanical problems in bus.. So, i request you to return back my ticket money. journey details as following. PNR Number: G10338907 TRIP CODE: 0600BVNKDIEXP51 BANK TXN. NO.:[protected] SEAT NO.: 12 JOURNEY DATE: 07/09/2015 DEOARTURE TIME: 06:00 AM OB Reference no: GS2057753 Total Fare: Rs. 128.00/-

Dear Sir, I have travelled today from Bhavnagar to Baroda. Trip code- 0515BVNBRDEXP51 My Ticket PNR Number: G10267419 Name of Passenger: Godhani Akshar At present in Gujarat, SMS and Mobile Internet and wireless services are suspended due to prevailing circumstances. Hence I didn't receive the m-ticket on my mobile. Hence I didn't have the m-ticket. The conductor forced me to buy a new ticket during the journey despite my repeated request to consider my PNR Number. The driver halted the bus for more than 10 minutes till the resolution of the issue. Hence I had to bought the another ticket. Kindly consider my case on good will gesture basis. And grant me the refund for the aforementioned journey. My Journey Details: Name of Passenger: Godhani Akshar Email id: yogesh.[protected]@gmail.com PNR Number: G10267419 Trip Code: 0515BVNBRDEXP51 Journey : From Bhavnagar to Baroda. Date of Journey : 31/08/2015 Time: 5:15 AM to 10:00 AM Kindly do the needful at the earliest. Thanking You, Akshar Godhani