Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I have booking on gsrtc from samakhiyali lto ahmedabad with following booking details. PNR Number: G10320928 Journey Date: 07/09/2015 Journey From: SAMAKHIYALI Journey To: AHMEDABAD CBS2 Trip Code: 1945BHJGDRSLP15 Departure Time: 01:30 Hrs. Class: SLEEPER Pickup Point: SAMAKHIYALI Route No.: slpeer Platform No: Service From: BHUJ Service To: GODHARA No. of Seats: 1 (Adults=1 ; Children=0 ) Bank Txn. No. : DSBI[protected] Seat No/s: OB Reference No. : GS2051251 i have waited 2 hours at SAMAKHIYALI bus stand, but bus did not come. after that i come to know that bus is passed from highway direct . i want refund on my booking and want that gsrtc take care about that the bus must stop at bus stand if it has to .

Nayan Chauhan here.. I booked for single seat in bus from Bhavnagar to Ahmedabad. But The bus was cancelled due to mechanical problems in bus.. So, i request you to return back my ticket money. journey details as following. PNR Number: G10338907 TRIP CODE: 0600BVNKDIEXP51 BANK TXN. NO.:[protected] SEAT NO.: 12 JOURNEY DATE: 07/09/2015 DEOARTURE TIME: 06:00 AM OB Reference no: GS2057753 Total Fare: Rs. 128.00/-

Dear Sir, I have travelled today from Bhavnagar to Baroda. Trip code- 0515BVNBRDEXP51 My Ticket PNR Number: G10267419 Name of Passenger: Godhani Akshar At present in Gujarat, SMS and Mobile Internet and wireless services are suspended due to prevailing circumstances. Hence I didn't receive the m-ticket on my mobile. Hence I didn't have the m-ticket. The conductor forced me to buy a new ticket during the journey despite my repeated request to consider my PNR Number. The driver halted the bus for more than 10 minutes till the resolution of the issue. Hence I had to bought the another ticket. Kindly consider my case on good will gesture basis. And grant me the refund for the aforementioned journey. My Journey Details: Name of Passenger: Godhani Akshar Email id: yogesh.[protected]@gmail.com PNR Number: G10267419 Trip Code: 0515BVNBRDEXP51 Journey : From Bhavnagar to Baroda. Date of Journey : 31/08/2015 Time: 5:15 AM to 10:00 AM Kindly do the needful at the earliest. Thanking You, Akshar Godhani

Dear sir, as above complain is to make you remind that from jambusar depot after 3 o" clock there is only one bus running for local passenger and students and its number is GJ 18 Y 4710 which is always fully crowded by the student of dayadra higher secondary school students have to climb of on the floor of the bus b y its ladder up on the bus and the other bus at this time is a non stop bus its numbers are changing so this non stop bus is not useful for passengers and students no matter if you run a non stop but do try to established some other buses in between 3:30 from jambusar to bharuch as a local and if not then make the non stop bus local with a specific conductor you can even take information from D.C bharuch and managers of bharuch and jambusar depot do reply our complaint as early as possible with proper investigation thanking you

I have booked e ticket for surat to amadavad for 28/08/2015. but due to anamat andolan S.T buses were attacked & there was annousement that all S.T Buses trip were cancelled .So I wanted to cancell my ticket but when I tried to cancell ticket site was not working when site was started to work but ticket cancellation was not working due to its sever problem...I want refund of my tickets here I atttached my e ticket

Hi, I have booked an online ticket for the travel from Gandhinagar to Rajkot for the date 28/08/2015. following is the details about it: PNR Number: G10250467 Route No.: MNSJMNEXP51 Trip C ode: 1010MNSJMNEXP51 Journey From: GANDHINAGA R Journey To: RAJKOT CENTRAL BUS STAND Departure Time: 10:45 Hrs. But when I went to Gandhinagar depot, I have come to know that the bus has been cancelled. How can I get back the money that I paid for an online ticket ?

My self Sapariya vaibhav. I booked 2 tickets from Navsari to Junagadh in Sleeper bus. But Due to Violence in Gujarat all GSRTC buses are cancel from[protected] to still. and my journey date is[protected].30 PM. I booked Round Trip. But All GSRTC buses Cancel so I want refund my Amount which are 1198 RS. My OB reference NO is GS2021003. My Account no is: [protected] in HDFC Bank. On GSRTC Web sites. all the link like Login, Register, search...

I have booked ticket for Baroda Central Station to Ahmedabad Nehrunagar in Volvo of 4.15 PM for 18th August, 2015, Seat No. 5 & 6 and paid through Axis bank Debit Card. I have received messsage from bank that Rs. 442/- has been paid to GSRTC. However, I have not received any message and E-ticket regarding confirmation for the same. I need my money refund.

Petlad, dahod, mandor bus chalu rakh va babat Respected sir Hal ma petlad depot ni bus petlad, dahod, mandor ne 5:15 vagya ne bus date[protected] thi bandh karva ma aavva ne che Jena lidhy passenger ne ghani muskely padse to aap Sri sir petlad thi godhara vaya anand, dakor ni bus Savare 5:15 k 5:30 am ni bus saru karva amari namra vinanti che please sir mandor vade bus chalu rakho athva to aa navo rut chalu karva vinanti che

Respected sir, My name is Nilesh Jadav my wife teacher at dabhoi so she pick the bus at soma talav, vadodara today i faced bad experience of bus conductor and driver i go soma talav for drop my wife there i found one bus is there so quick my bike near the door and shouted please stop the bus but conductor closed the door so we r requesting them but he not open the door and bus is start he speak very roughly and say chadhi jao bus ma but bus is run so we don't take risk because it is not possible for ladies so i drive bike fast and reach next station kapurai chokdi but they also not stop there some people are hand up and requesting them but they do not stop there also this incident is 15th August 2015 at soma talav, vadodara on 7:20 AM approximately and bus number is GJ18Y8287 and bus destination is chandod. my mobile no is [protected] so please take action against him any further assistance you can call me i am ready for it

I did booking for Ahmebadad to morbi bus from GSRTC website on 13th aug. I have I reached to iscon stop before the time. but no bus came. We waited for 2 hours. then I called to Gitamandir bus stand, they said there is no bus at that time for ahmedabad morbi. I lost my money and time. please do refund my money. bank transaction ref. num is[protected].

Sahvinay sathe janavnu ke Mehsana thi Sarkhej vadi bus Kalol(workshop) ane Adalaj chokadi ubhi rakhava ma aavti nathi ane jo passenger hoy to proper stand upar ubhi rakhata nathi.aa karane ame job par time par pouhchi sakta nathi ane mara ek friend ne to job mathi terminate kari didho hato Baki biji buso Adalaj chokadi proper stand par ubhi rahe che to Mehsana-Sarkhej vali bus kem ubhi rakhta nathi aa babate ame loko ae complain Mehana Depo control point ane Depo Manager shree ne pan kari hati pan proper answer ane koi action lai sakta nahi have ame khub paresan thay ne Tame Request kariye chiye ane jo ame khotu bolta hoy to tamara koi officer ne adalaj chokadi mokli ne check karvi sako cho. Maru Naam Kirti Prajapati from Veda ( Ta : Kalo Dist Gandhinagar mo : [protected]). Hu daily Veda to Iscon (sarkhej) updown karu 6u ane Mare Adalaj chokadi thi bus change karvani hoy che. Hu morning ma 8:20am ae Adalaj chokdi utaru 6u. Mehsana-Sarkhej bus morning ma 8:30am aave 6e pan amane joye ne proper stand par ubhi rakhata nahi driver ( Kaushikbhai) ane passenger ne agad-pachad utare che ane aej bus wednesday new driver( Joytaram ) aave to proper stand par ubhi rakhe che. ek week ma ek j divas bus adalaj chokadi ubhi rahe che ae pan wednesday to amari request che ke koi action lo tame. Bus : Mehsana Depo Driver : Kaushikbhai Conductor : Mamtaben Bus time : 7:00am ( Mehsana-Sarkhej)

While booking the ticket online the payment was accepted yet no ticket was issued. The ticket was of the Volvo bus from Ahmedabad to Baroda dated 30/07/15 departing from Nehrunagar at 17:30 Hrs PNR No: G10100929. The OB reference no for the same is GS1972815. The account from which the ticket was booked is jahnavibhatt. Please grant me the refund.

Respected sir

I was book ticket online at 12 / 7 / 15 bhavnagar to ahmedabad at night 10

Pm bus and print out at 9 pm seat no - 16. 17. 18. 19. 20 but in bus ticket are

Not mention in conductor booking history so conductor given another

Ticket in bus so i would like to request that please refund online ticket

Reservation payment was debited a / c no - [protected]...

Requeste sir we r booked ticket from baroda to ahmedabad is an volvo. but due to rain problem bus is getting late but when i go to inquiry counter that there employe is not given the satisfied answer in future as a customer i can not prefer the volvo our pnr no:-G10090828 Regards vimal suthar [protected]

Hello Sir,
I had booked the 3 m-tickets (Seat number 3, 4, 5) for SHIHOR to AHMEDABAD for date “19/07/2015” and time 13.45 (through mobile on 18/07/2015). But, the ST BUS could not reach on time at SHIHOR because of two tire puncher near KADAMGIRI.
So, I had to follow up 10 to 15 times at PALITANA ST DEPO and SAVARKUDLA ST DEPO and finally I had to talked with the ST BUS Driver and he told me that he was not sure about how much time BUS will take to complete two tire puncher.
So, the BUS Driver told me that it may take around 7 to 8 hrs to reach at SHIHOR around 21.00 hrs (9.00 pm) because of Sunday and unavailability of enough staff at PALITANA ST DEPO.
After that, I had to wait but, the ST Bus cloud not reach till 17.30 (5.30 pm) and I could not wait more because of two little children and I had to reach on time at AHMEDABAD.
So, here I am providing my m-tickets details and contact details and also attached two images to refund my payment.

Name: Mehul Parmar
BUS: Savarkundla to Ahmedabad Krishananagar Stand
Trip Code: 1030SKDKSNEXP51
PNRno: G10040518
Journey Date: 19/07/2015
Departure Time: 13:45 hrs
Total Ticket: 3
Seat Numbers: 3, 4, 5
My Mobile no: [protected]
Email: [protected]@gmail.com
My User id: mehul_parmar10
Amount: 325/- Rupees

So, please consider above information as a request to refund my money in my account as early as possible.

Thank you,
Mehul Parmar

I had booked 10 tickets (sleeper)for journey date 11/7/15 ( through internet on 18/6/15)from Dwarka to Ahmedabad vide PNR No G9863893 & G9863818 (trip code 2000DWKABDSLP15).The departure time was indicated 20.00hrs. I would like to register complaint that the said bus was departed from Dwarka to Ahmedabad at 18.00 hrs.instead of 20.00 hrs.We suffered & harassed a lot as there were 8 ladies (2 ssenior citizens) travelling with us out of our 10 tickets.Though our Prime Minister Shri Narendra Modi is keen to introduce digital india there was nobody bother to inform us about the timing of bus by SMS or EMAIL. It is my humble request to look into this matter & fix the accountability of GSRTC .as the matter is very serious.It is also requested to compensate us. Hope to get an early reply & justice.

I am engineering student.we are ten girls in group and going in st bus from bapunagar to GEB Gandhinagar. At return time on around 4 o'clock chanasma to bapunagar bus arrives at GEB.But on showing hand and we ten comes in between the road also but still they dont stop thu bus and instead of stopping it they increases the speed as they comes near the stop. Please its our request to take some kind of actions please...

Myself Vijay Parmar, my number is [protected], I am traveling through GSRTC BUS at time 8:42 pm on date[protected]. I have taken ticket and sit on the customer sit. Conductor comes to me and uses bad words and forced me to sit in other place, because he wants to sit there. right now I am in the bus, conductor has no manners how to talk with customer. I am requesting that please take proper action against him. So he will not do this kind of behave with any customer.

Hello,

We have booked 2 tickets on 12 / 7 / 2015 for vadodara to dakor in the bus : jambusar - modasa. The departure time of bus jambusar - modasa (Pnr no. : g9999005) from vadodara was 6:50 am. We have reached bus - stand on time but after few minutes we got to know that bus was left out at 6:30 am and its the routine time of bus. So will you please update the bus timing in the website?

And our problem is bus left and we could not go in that bus. Now we want our amount back, hope that u can understand our problem and process for the refund and revert us back asap.

Booking details are as below:
Trip code : 0520jsrmdaexp51
Name of passanger: 1. Chandni y. Machchar 2. Pooja zakhariya

Thanks
Thank you.