Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I booked a ticket according to below details :
User ID : JAYVEER RATHWA

Journey : BARODA CENTRAL BUS STATION to GANDHINAGAR
Date : 16/01/2023
Time of Booking : 07:29AM

Origin Place:
BARODA CENTRAL BUS STATION
Destination Place:
GANDHINAGAR
Date of Journey:
16/01/2023

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Trip Code
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Dept. Time(at...

Some issues occurred after ticket booking, not getting Ticket confirmation mail & success Message The payment was cut from my account but not get confirmation of ticket My Ticket Reff Number is :[protected] Please reply ...as soon as possible.. Dev

Dear sir

my salf vasava sandip here i am inform to you i am passenger who daily up-down pratapnagar to bharuch and i have express paas from ( pratapnagar to bharuch, today as on date 13/01/2023 @ friday rajpipla to surat bus no:GJ 18 Z 6529 and conductor no: 1482, my arrived place pratapnagar and departure place is jhagadiya i dont known why conductor not allowed my Express paas on express bus he said to me your paas not...

Hi
Today I'm traveling via Rajkot to kodinar (Rajkot to Una Bus) 8:30 bus from Rajkot.
I have seen driver is drunken and misbehave with conductor and also not follow time table and reverse (not U turn. It's in reverse gear) the bus (on single lane road) approx 1.5 km just for eating delicious food.
Please acknowledge that.and ensure that this will not happen again.

Thanks

On 8th January 2023, I was traveling to Gandhinagar from Junagadh in gurjarnagri class bus named Veraval - Gandhinagar. (Bus Number - GJ 18 Z 5180). In that bus the behaviour of conductor was unacceptable. He was very rude towards all passengers. Mostly not giving answers of passengers query and if gives the answer then it was given very rudely. We are not travelling free of cost, so why this type of behavior?? One of the passenger asked him whether this bus will go veraval or not, in reply of that conductor told that you don't know reading?? Read the board. Is this the way a government servent should communicate??

Action must be taken against him.

Hello sir my self mitesh i am doing job with transport GSRTC dayli up/down from vadodara to GNFC bharuch amd i have a passenger pass, dayli every bus forword and return staying in hotel's more then 40 to 45 min so i will try to change bus bus conductor not alow to seat a bus and misbehave with me and fight with me so please resolve my problem thank you for your support your's Indian citizen

Today at 9 am when I was going to una from kodinar, the bus going to una did not have board. The bus number was 5069 and it was going to una. I had to ask one passenger of the bus where the bus was going. Since the bus was full, the driver arrogantly denied to take me in. I was ready to travel standing which was being done by some passengers too. Since I had to reach my college on time I had to board it. The bus driver insulted me many times despite there was no reason to do so. He asked for my address and told me that he'll come to my place and we will deal there. Pleased take necessary action in the interest of thousands of people who travel.

I had done booking from Junagadh and the bus was from MADHAVPUR to RAJKOT. The bus didn't arrive to Junagadh depot and when asked to the person in the Junagadh depot informed that this bus does not arrive to Junagadh anytime.
So i want refund of my ticket.

Ahmedabad to dahod (kheda depot) time is 20.15 but time change 20.45 time so i request to bus time change 20.15 is currect situation.

After long time ago s.t stand ahmedabad to kathlal (ahmedabad depot) night out time is 19:50 but after covid bus time change 19:10 time so i request to bus time change 19:50 is currect situation.

I have booked ticket to travel from veraval to ahmedabad. And this bus will be departured from veraval only. Departure time was 8:30 pm and now time is 9:45 pm. And at inquiry section they gave us excuses about cleaning bus, filling fuel into bus, etc. I need to reach out at ahmedabad urgently and no time schedule is maintained here.

સહ વિનય આપ અધિકારીશ્રીને જણાવવાનું કે કૃષ્ણનગર ડેપોથી સાંજે ૫:૩૦ કલાકે ઉપડતી બસ કૃષ્ણનગર મહેસાણા જે બેચરાજી ડેપો ની છે.

અવારનવાર આ બસ ના રૂટમાં ફેરફાર કરવામાં આવે છે જેના કારણે અમે લોકો હેરાન પરેશાન થઈએ છીએ.

કૃષ્ણનગર થી વાયા ગાંધીનગર મહેસાણા તેમજ ગાંધીનગર થી મહેસાણા જવા માટે આ છેલ્લી એક લોકલ બસ છે જેની આપ શ્રી એ નોંધ લેવી.

સદર બસનો સાંજે કૃષ્ણનગર થી ઉપડવાનો ટાઈમ 05:30 કલાકનો હતો જેને ફેરવદલ કરી સાંજે 6 કલાકે નો કરવામાં આવ્યો. જેના લીધે બસ નિયમિત ટાઈમ કરતા અડધો કલાક લેટ પહોંચાડે છે. તેથી અમને બધાને તકલીફ પડતી હતી જેની જાણ અમે ડેપો મેનેજર શ્રી અને મહેસાણા ડિવિઝનમાં કરેલી.

હવે આ બસ નો રૂટ કૃષ્ણનગર થી લંબાવીને જનસેવા કેન્દ્ર કરવામાં આવ્યો છે જેના કારણે બસ વધુ લેટ પડે છે અને અમે લોકો જે આ બસમાં રોજીંદી મુસાફરી કરીએ છીએ ઘરે પહોંચતા મોડું થઈ જાય છે.

સવારે 6:00 કલાકે ઘરેથી નીકળીએ છીએ અમદાવાદ નોકરી પર જવા માટે સાંજે કૃષ્ણનગર થી આ બસ પકડી ઘરે આવવાનું હોય છે વારંવાર આ બસ ના રૂટમાં ફેરબદલ તેમજ ટાઈમમાં પણ બદલાવ કરવામાં આવે છે જેથી અમને લોકોને તેમજ બીજા ઘણા બધા મુસાફરોને પરેશાની થાય છે.

સદર બસ નો ટાઈમ પહેલા મુજબ કૃષ્ણનગર થી સાંજે 5:30 વાગ્યાનો કરી આપવા આપ અધિકારીશ્રીઓને નમ્ર વિનંતી

Mehsana D.C -[protected]
Depot Manager Bechraji- [protected]
Mehsana D.T.O- [protected]

Hello, hu Gsrtc ma travel krto to bus hati surat to bhuj ane maru pickup point hatu ahmedabad thi pachi 2 vage bus avi ne ame chadi gaya, pachi approx 6 :30 me conductor ne kidhu ke maliya avadh ubhi rakhjo to ke kem me karen janviyu ke ladies bimar che to amre have bhuj nathi javu maliya utri jasu to ke driver ne pucho driver ne puchva gayo to ke conductor ne pucho pachi me je stop kidhu tu emne em na kidhu ke ek kam kro aa jgya rakhsu utri jajo but nai me je stop kidhu ena 200 mtr pela ubhi rakhi didhi am thodi chale pela na pado pachi ubhi rakho avi bakwas service e pan ladies mate had che ava driver ne conductor ne complain karu chu

Complaining about conductor driver of bus bagdana to dahegam date 25/12/2022 ; not picking pessanger at trapaj on 5:15 pm and after ward call to conductor and not picking pessanger even from bhavnagar as well and talking with pessanger rudely

ભાવનગર ડિવિઝન ની બસ અમદાવાદ થી ભાવનગર જતી સવારે 06:15 ની બસ સ્ટોપ હોવા છતાંય બસમાં બેસવાની ના પાડી છે છેલ્લા ત્રણ મહિનાથી બસ ડ્રાઇવર ના પાડી રહ્યા છે કે સ્ટોપ નથી જ્યારે આજે બસની ટિકિટ નીકળી અને સ્ટોપ પણ હતું. નમ્ર વિનંતી કે પ્રજાને હેરાન કરવાનું બંધ કરે.
બસ માહિતી :
Bhavnagar Division
Express EXT5252
[protected]
Driver 48154609N

I am waiting on iskon S.T pickup point before the time but bus didn't come at the pickup point.

I called the conductor 30 minutes before the pickup time to ensure if the bus is running on time. He asked me to reach the spot on time even if bus is delayed. Bus came 1 hour late.
I had booked my seat with the GSRTC App first as female seat still I got the male passenger beside me.
I went to the conductor and asked him politely if he can do something about it or assist me. But he rudely responded, ’ To mai kya karu? Maine kaha tha kya book karne ko? Usme kuch ni hai jao adjust karo. Jo karna hai karo mera koi lenadena nahi hai.’
This is the response we expect?

The bus reached the destination 2 hours late. At drop off my bag was in bus cabin. He didn’t even bothered to come down to even assist to open that bus cabin as it was hard to open.

Such persons misuse govt jobs and behave ### with passengers. I have seen so many conductor complaints still there is no change in their behaviour. I will request to please pay attention to conductor behaviour who makes passengers experience horrible.
These are the instances which make people not to opt for using govt facilities.

Horrible experience!!

I started my journey from sayla highway and i m waiting for conductor to take my tickit but conductor not stand up once while and when I asked for my tickit she is doing misbehaving and told me that it's traveller responsibility..so no responsibility of conductor to take tickit and misbehave with traveller..bus name himmatnagar to rajkot my tickit no. Is 108444 bus depot himatnagar..worse experience of conductor take necessary action against her

રિક્વેસ્ટ ટોપ રિક્વેસ્ટોપ

There is no vacant seat available for passengers at Gondal bus stop and at other locations for rajkot. Not even in express or local. Passengers whith health problems are suffering to much by standing for hours to wait for bus.. frequency of bus having route from Gondal to Rajkot is also decreased... Please recruit more buses especially for Gondal-Rajkot route... Many people are dependent on them to reach home at time