Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Respected sir bus driver didn't stopped the bus
at mamlatdar kacheri (police station) Sanand
between 8:20 to 8:30 am From many months.
Please take serious action with regard to this
matter against bus driver. Regards Jaysingh
solanki [protected] Bus no:- Gj-18 y-8744
Surendranagar To ahmedabad local Stopage:-
mamlatdar kacheri (police station) Sanand

Respected sir bus driver didn't stopped the bus at mamlatdar kacheri (police station) Sanand between 8:20 to 8:30 am From many months. Please take serious action with regard to this matter against bus driver. Regards Jaysingh solanki [protected] Bus no:- Gj-18 y-8744 Surendranagar To Sanand local Stopage:- mamlatdar kacheri (police station) Sanand

DEAR SIR, MY SLIF JIGNESH AMRUTLAL NAI, APP NO-2958, I WAS APPLYING IN HEAD ART POST, BUT MERIT LIST FOR PRECTICAL TEST NAME IS REMOVED MY DILPLOMA PERCENTAGE IS 75.37 BE-MECHANICAL -70.88 CAST-OBC PLEASE CHECK & REVIEW FOR MERIT LIST REGARD JIGNESH A NAI

Hello Sir; I am BIRJU SAVALIYA here by informed you that, I booked my ticket of BAGASARA to SURAT on 20/09/2014 at night(Saturday) Ticket booking date (journey date 21/09/2014 at 5:00 p.m. from Bagasara depo. When i booked my ticket via debit card the massage shows that your transaction has been approved from axis bank VISA CARD. at the time of ticket generation, it was not generated due to server problem. i did not get any massage, email or history record in my GSRTC account. I also concern to manager of BAGASAR DEPO. he shows me 0.00 Rs paid. but from my account 374 Rs debited. i contact to axis bank, fill cardholder dispute form, but they ask me for proof is it possible to get any proof for online debit card transaction ? so i take ticket manually from depo by cash. I did not get refund money yet. So i kindly request to revert my money to my account OB REFERANCE NO of ticket booking GS1231336

I was returning Halol at 12 at night in BUS NO. GJ 7879 (VADODARA - ZALOD ) . Driver drives bus out of bus-station and gives control to another boy in his cabin, while exchanging controls bus was running and it was just missed an accident with divider .Than bus driver sleeps and boy continues to drive . At Halol bus stand he park bus out of bus stand . So, I ask conductor is he official driver or not. And conductor answer rudely to leave the bus . I ask for complaint book and he refuse to give . Actually in Gujarat Conductors and drivers are running Bus Service rather than government. God bless passengers for their life .

st bus sokali stand per ubhi rakhata nathi depo:- viramgam ( ahmedabad) bus rut name:- surel to ahmedabad bus no.4147 driver name:- ushmanbhai to aa complain nu samadhan lavava vinati ghani var kehva chata ubhi rakhta nathi and koe var bus highway ni madhya ma ubhi rakheje chalu bus ma chadvanu kahe che to aa bus same kaydesarni kariyavahi karva vinati from:- harikrushna patel sokali (viramgam)

Subject : Complaint regarding Bus Driver. Hello, Myself Jignesh Patel from Lasundra. I live in Lasundra village and i do job in vadodara city. So i daily do up down from my home to vadodara. While returning home i travel in the bus of Kapadvanj to Baroda which gets departed from Baroda at 4:40pm regularly to go to Kapadvanj & it number is GJ-18 7155. My problem is that, the which drives the bus on Monday, Wednesday, Friday doesn't gives halt on Channi Jakatnaka & at Ranoli Chokdi even though if anyone shows there hand to stop the bus, though there is vacant seats in the bus. Because of this misbehaviour those who do daily up down on this routes have to face many problems to reach at there home. So i request you to take action on this situation. And we hope to get a positive reply/response. Jai Bharat...!!! Jai Hind...!!! Jignesh M.Patel Village:Lasundra Taluka:Kathlal Jilla:Kheda Mob No. [protected]

Ref. No. our pass no- 345259 Dear Sir / Mam, i have daily up / down in bus from kalol ambica nagar to imcome tax and back to ambica nagar and i have use service pass of Gujarat state road transport corporation. i have advance pay to G.S.R.T.C. as per 30 days calculated transportation, but i travelling only 26 days in bus and 4 days weekly off so i request to you pls contact to corporation and reduce amount of weekly off from service pass Best Regards, Amitej Shah +91 [protected]

I am regular traveler from Ahmedabad-Dahod-Ahmedabad. I have noticed that every bus is stops at hotel for 30 to 45 minutes on highway. Which increasing corruption and It is unnecessary wasting of passenger's time and resulting in delay for duty. 1. Quality of food at the hotel are not good. 2. The hotel charges higher than MRP price. 3. The driver/conductor getting food on free of cost, that's why they stop the bus at the specific hotel only. 4.There is no toilet/bathroom at all, where should women go on road? 5. Driver smoking in running buses. Also these buses are conductor less so it will take much time in journey, these buses are intercity and express buses still it takes 5:30 hours to reach at destination this is too much time. Govt. Build new road from ahmedabad to dahod but due to above reasons we are not reaching at time. This unethical practice must be stopped.

Dear Sir, I m doing traveling from khambhat (gujarat) to baroda (gujarat) seens last two year. And every day seens last two year the bus for vadodara to khambhat bus no:1937 from (borsad depo) at time of 6:30 pm were unavailable every time and because of only one local bus after 5:00 pm the passenger face to many problems regularly. I requested you take action for it and please do the needful as soon as possible. Regards, Jay

Dear sir,
I have booked ticket from Jetpur to surat for GSRTC bus on line. Due to
my personal reason I could not travel now I asked GSRTC to refund
respective money. They replied me that It is your problem so no refund
will be paid. Even in railways also there is TDR facility. This is very
serious issue. If GSRTC do not start this kind of facility, it may lead
some unsafe act. Hence you are kindly requested to refund my money or
compel GSRTC to start TDR facility in which person not travels he will
get back some amount of money.
My ticket details of GSRTC is as under
* GSRTC m-Ticket ** JETPUR to SURAT PsngrName : rushabh modi TripCode :
2100JNDSRTSPL15 PNRno : G7269542 Journey date: 30/08/2014 DepTime :
21:40Hrs SeatNo(s) : 8 Class : SLEEPER BoardingPt : JETPUR
--

I had booked following tickets from bhuj to rajkot & rajkot tyo junagadh for 14.08.2014. From bhuj to rajkot, in mandvi-rajkot gurjarnagari & for rajkot to junagadh, in mansa-somnath gurjarnagari.
The bus from mandvi to rajkot came late by 15 min. At bhuj. Bus was 'express' instead of 'gurjarnagari'. It reached at rajkot at 12.20 am of 15.08.2014, instead of 21.20 pm of 14.08.2014.
Due to too late arraival at rajkot, i missed my next bus to junagadh due to 3 hrs late. I had purchased tickets by considering 1 hr. Gap between two buses.
I have to travel by express bus with my family in standing position from rajkot to junagadh & i reached 3 hrs .Late from original planned time.
I suffered three types of difficulties.
1. Express bus instead of gurjarnagari, therefore seats were separated, family has to go seat in different seats.
2. My money for next bus was totally washed due to missing it.
3. I had to travel in standing position with my family in mid-night journey,


I can send ticket proofs and gsrtc timings proof, if required.

Respected Sir,

Myself Bhupendra G.Vaghela and I am here to inform you about the refund of my m-Ticket cancellation held on the following dates: 17th July 2014 and 18th July 2014, the refundable amounts were Rs.980 and Rs.922 respectively ; with the trip code :2000PANDIUEXP51 and PNRno:G6957692 ; the amount of these cancellation has not been received till today's date[25th August 2014] .

I hope this information may help you to know about the reason for which i have not received the refundable amount .

Below is a screen shot of the booking history of my account, which says that the tickets have been cancelled ; but I have not received any kind of refund in my bank account ... According to GSRTC one receive their refund around 20-21 days, its been a month till I have cancelled the tickets...

I am looking forward to help from your side ...

Hello Sir/mam, I have Booked My E-ticket For Ahmedabad To Damnagar, in BUS ROUTE Bapunagar to Gariyadhar on 25th August, 2014.But Transaction was failed.I have Phoned on your Complain number They Told me that u will Receive your Refund in 21 days but Still Toady, 22th August, 2014 I haven't Received it. So Plz Take Seriously.and Refund me as fast as Possible... My Username of GSRTC account is :- DARSHAN-87 Thanks.

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Hu KALOL thi chu
ane kalol taluko lage che and dist.gandhinagar lage che, Maru Naam
Girish Solanki 6e. Hu ek dar roj up-down karto ek musafar chu pan
hamna 20 divas thi amne bus ni khub j taklif pade che, karan ke
morning ma (8:00am)MEHSANA – SARKHEJ BUS stand upar ubhi rakhta
nathi ane kyarek koi utarnar passengar hoy to proper stand par ubhi
rakhta nathi ane stand ni thode agad-pasad ubhi rakhe 6e ane biji
babat ae ke bas khali hova chata pan ubhi rakhta nathi karan ke amuk
mehsana passengar ni Dosti driver jode hova thi ae na pade aetle
nathi ubhi rakhata ane emno koi pehchanvalo hoy to Road vache bus
ubhi rakhi ne laile 6e ane badha Driver ni cabin ma baise ne driver
jode hasi majak ane masti kare 6e ane MEHSANA – SARKHEJ BUS ma
LADY CONDUCTOR hova thi kai boliye tyare aem kahe 6e ke hu tamari
complain karis ke tame badha mari majak-maskari karo 6o Have tame j
kaho ke ame su kariye ane hu tamne namra vinati karu chu ke kaik
action lo ane ame 10 to 15 passengers badha job vara chiye time par
office javanu hoy che pan time par pohchata nathi amne savaer khub j
taklif pade 6e ane middle class na hova thi buspass use kariye chiye
pan mostly amare bhadu bhari private Vehicle ma office pauchavu pade
6e . So Please take to Stick action for Driver and Conductor.

Bus went 10 minute early from its time.
Respected sir,

My Ticket details

PNR Number:G7170376
Journey Date: 18/08/2014
Journey From:PANELI
Journey To: AHMEDABAD CENTRAL BUSSTAND
Trip Code: 2131JJPUNJEXP51
Departure Time: 21:45 Hrs.
Class: EXPRESS
Pickup Point: JAMJODHPUR
No. of Seats:1
Platform No:2
Service From: JAMJODHPUR
Service To: UNJHA

As mention above bus departure time is 21:45 and actually bus went at 21:30 from Paneli. So bus went 10 minutes early from its time.

Sir, I have suffer for this and finally i was traveled in private bus. I contacted to jamjodhpur bus depot but at night nobody received my calls.

Please refund cost of ticket + calls rate i did + i was suffered for this schedule + transportation cost + Due to I was late in my duty in next day etc as per rules and regulations.

Sir, i am waiting for your response.

Thanks,
Vimal Dhaduk
mo. [protected]
email: [protected]@gmail.com

I picked the bus from Ahmedabad central bus stand for Indore @ 07.30 a.m.(Bus Detail- GJ 18 Y 8413) to reach Dhar, a mid station before Indore. Now 6.45 a.m was the actual time for departure, but it departed @ 7.30. and 16.20 p.m is the arrival time for Indore. But @ 16.20 p.m it is just near around Rajgadh which is 104 km away from Indore. and the problem is its Express bus but still its speed is near about 20-30 km per hour. Driver said this is speed limit set by authority. Even driver and conductor both are not in uniform. There is nothing left in First Aid box. Complain box is open and there is no lock over it. And driver said "they got only 5000 salary aur 5000 me jaan loge kya". Conductor's behavior with other passenger who are complaining for the same reason is also rude. Now as I have some argument with driver about the speed, he told me this bus will not go dhar and he will drop me to bypass road from Dhar, while in morning conductor told bus will go to the Dhar ST stand. See I live in Madhya Pradesh and this my first experience with Gujarat ST and may be the last by looking at the pathetic service.

I booked ticket for saputara and pickup point was mentioned CTM-Expressway, bus timing was 11 pm departure time from central bus stand.. I reached CTM busstand at 10.30 but my bus didn't came. Tried to contact geeta mandir busstand, all were not reachable. Waited till 2 am, my bus didnt come. Hate GSRTC service. I want my refund!!!

GSRTC buses, which is coming from south Gujarat has not allowed to picked up passenger from Makarpura new ST depot situated in vadodara due to no fair listed in their ticket machine even after informed all south Gujarat's ST depot by vadodara depot. Due to this reason people are suffering to get the bus from central depot.

I am harshad dalal working in corporation bank kadi branch .Me and others staff of various companies staff is doing daily updown from ahd to kadi st bus at 8 to 8:15 am towards kadi on this time only one local bus availabel to kadi, our complaint is that bus no.Gj-7008 ahd to jotana bus via kadi late up daily undue delay for thier timing.Bus conductor name khodabhai behaviour is not good towards the passenger and rude talking with passeger. In bus depo after bus has just stare and.Even passenger is very closed to the bus he is not open the door the st bus and closed the door even passenger run away towards the bus.He is not taken a change for rs.1 to 5 rs.To passenger and frequently deny for the change.And any question is arise to them they are talking with very loudly and warn for stop talking to passenger.One time we are going to complait against him to kadi depo incharge officer.Controller is talking with us a very rough language and st driver ramesh bhai talling him to get out and warn to fight and beatan us.We are request u that take proper step in this regards.