Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I had booked my ticket from gsrtc app from Ankleshwar to Ahmedabad seat number 29 for journey date 26 October 2022 in Volvo bus. But when I tried to go to my seat then conductor told me that this seat is already booked and you can't sit here and due to packed bus he said that you can't travel in this bus. But i had booked my seat and also I have my PNR number which is G[protected]. But conductor didn't listen and i had to leave bus. Due to this i had to cancel my another bus which was from Ahmedabad to Mundra. This is not acceptable from GSRTC you can't give same seat to two person and generate two PNR on same seat. Please solve my problem

Bus not arraival annaunsment curant platfome in baroda centrel bus stand my 4 seet reservastion tiket candoctore not response call nakhatrana depot manager not responce way??

*GSRTC m-Ticket*BARODA CENTRAL BUS STATION to ANJARName:jitendraTripCode:1530BDLNKTSLP30PNRNO/OB:G[protected], GS24859988 DOJ:[protected], :17:25:00, SLEEPERSeatNo: 25, 26, 27BoardingPt:BARODA CENTRAL BUS STATIONT

*GSRTC m-Ticket*BARODA CENTRAL BUS STATION to ANJARName:jitendraTripCode:1530BDLNKTSLP15PNRNO/OB:G[protected], GS24860777 DOJ:[protected], :17:25:00, SLEEPERSeatNo: 15BoardingPt:BARODA CENTRAL BUS STATIONT

GSRTC: PNR:G[protected], DOJ:26/10/2022, Pickup Point:BARODA CENTRAL BUS STATION, Time:17:25, Crew No: [protected], GJ-18-Z-3191.Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G[protected]

*GSRTC m-Ticket*BARODA CENTRAL BUS STATION to ANJARName:jitendraTripCode:1530BDLNKTSLP30PNRNO/OB:G[protected], GS24859988 DOJ:[protected], :17:25:00, SLEEPERSeatNo: 25, 26, 27BoardingPt:BARODA CENTRAL BUS STATIONT

*GSRTC m-Ticket*BARODA CENTRAL BUS STATION to ANJARName:jitendraTripCode:1530BDLNKTSLP15PNRNO/OB:G[protected], GS24860777 DOJ:[protected], :17:25:00, SLEEPERSeatNo: 15BoardingPt:BARODA CENTRAL BUS STATIONT

GSRTC: PNR:G[protected], DOJ:26/10/2022, Pickup Point:BARODA CENTRAL BUS STATION, Time:17:25, Crew No: [protected], GJ-18-Z-3191.Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G[protected]

My 4 tiket reservastion, i stop to annausment platfome in baroda centrel bus stand, HIS BUS ANNAUNS & SHOW ON LED DISPLAY TO PLATFOME 11 IN BARODA CENTREL BUS STAND

BUT TISH BUSS ARRAIVAL PLATFORME 6, & CUNDOCTORE NOT RESPONCE MY CALL & I MISED MY RESERV TIKET, I CALL TO NAKHATRANA (BUJ) DEPO MANAGER HE SEY TO DON'T CALL ME,
Not responce carefull, my reserv tiket
Way??

I'n this bus GJ-18-Z-3176 VADODARA-DWARKA many seats available for khambhalia to Dwarka but their driver and conductor don't allow to enter in this bus and lying all bus is full but in this bus many seats available.
Dirver and conductor are like cheater or fraud.

Dear Sir /Madam,

My reservation ticket fare refund because my bus is cancelled by GSRTC.

Trip Code : 0700AMLSRTEXP51
PNR /OB : G[protected], GS24335293
DOJ : 09/10/2022
TIME: 09:25 AM
TOTAL FARE : RS. 1314
TRANSACTION DATE :[protected]. 22:44:32
SEAT NO : 43, 44, 49, 50, 51, 52
ADULTS COUNT: 06
FROM : SARANGPUR BTD
TO : SURAT CENTRAL BUS STAND
BOOKING CANCEL RESION: BUS CANCEL BY GSRTC

PASSNGER CONTACT DETAILS:
NAME : PRADIP SOJITRA
EMAIL ID : [protected]@gmail.com

I was traveling using gsrtc bus from Ahmedabad Gujarat to Rajkot Gujarat

That day there was stop at limbdi Gujarat station so i was visit canteen for snacks.

There was with intension prize removed from biscuit packet in Limbdi station canteen
Maybe there is many more items without prize tag also without expiry or maybe expired food products they sell

Kindly check once and take action if possible.

Thanks
Regards

I have booked GSRTC A/C Sleeper from Ankleshwar to Bhuj.
The booking was on date 21/10/2022 and bus was supposed to arrive at 19:35 but it has been 20:56 and still the bus hasn’t arrived.
We have been waiting for more than 1.5 hours for the bus plus the tracking services are also not working.
PNR No. :[protected]
Crew No. : [protected]
Vehicle No. : GJ-07-YZ-6680

Patan - ranavada bus online bus is to go and practical bus is not runni
બસ
પાટણ રણાવાડા
બસ નંબર: GJ 18 Z 1991
પાટણ રણાવાડા રેગ્યુલર બસ પાટણ માં પોતાના સેન્ટર પર લગાવ્યા વગર ડાયરેક્ટ ડેપો ની બહાર થી નીકળ્યા ગયા અને એ બસ માં બેઠેલા પેચેન્જર રણાવાડા ની ટીકીટ માગે છે તો તેના કંડકટર કહે છે કે બસ હારીજ સુધી જ જશે. અને એજ બસ ઓનલાઇન એપ માં repid go bus માં બસ નંબર GJ 18 Z 1991 ની બસ પાટણ-રણાવાડા
પાટણ થી રણાવાડા જવા નીકળી એવું રનિગ બતાવે છે .. આ થી એવી બેદરકારી અને દાદાગીરી બસ ગામડાં ની night સુધી ના પાડે છે જવાની એટલે ડેપો મેનેજર ને નમ્ર વિનંતિ છે કે એની અયોગ કાર્યવાહી કરવા માટે વિનંતી છે

Date : 21/10/202Gujarat State Road Transport Corporation,
Central Office, Near Ranip Bus Terminal Ranip,
Ahmedabad - 382480.

Dear Sir,

• My name is Nikhlesh Ramanuj, Date 19/10/2022 I have booked Mehsana to Adipur Online Booking in Vadnagar to Mata na Madh route bus which departs from Mehsana during 06:30 PM, During that time the bus does not stop anywhere for breakfast or refreshment....

There should be limited number of seat reservation so those who have not done the reservation may not face the problem while traveling.

I haved booked bus Ahmedabad to Godhra approx 5 hours prior, reached bus stand 1 hour before bus departure time. Asked the inquiry booth at Ahmedabad atleast 15 to 20 times about the bus but didn't informed about the cancellation of bus.
Hence providing the details with expectations of full refund along with the compensation as further I was unable to take any buses further due to non booking in further buses

Bus Partner: *GSRTC*
Service No: 2330ABDDHDINT51
AbhiBus Booking ID: *G[protected]*

I have booked my ticket
I got pnr no. C[protected]
There are no seats available in bus
Money has been allready deducted
No. Ticket has been mailed

If you cannot handle the online bus booing services, Why are you making people fool .
In the emergency time we cannot reach home due of you

I have reach bus stop from 9 pm.
Bus not reach at bus stop.
Conductor name is bhavin Joshi and driver name Ramesh Bhai..
Now I can't able to cancel my ticket. I want my refund

Little girl with luggage 3 bags conductor don't open lugage box or decky or side box and misbehave

R/Sir,
I have booked ticket from Bhuj to Palanpur but payment is deducted from my account but the ticket not generated. I have tried two times but both time payment deducted from my account and the ticket not generated. OB number and PNR number are shown below.
i have book complaint #884339, #676993, and #722210

My OB number GS22721376 PNR G55573411
OB number GS22722287 PNR G55574634
so i request to you please refund my money as soon as possible. i am your valuable customer and i prefer always GSRTC buses.

Dear friends

Date 10/08/2022 When I was booking ticket through GSRTC app, my Surat to Jam Jodhpur sleeper coach ticket was not booked due to glitch in GSRTC server, and Rs.784-/ was deducted from my account. Which has not yet been credited to my account.
OB Number:-GS22837890

I have called GSRTC several times on mail as well as helpline number, but no response from them.

Please find attached...

The bus I booked for Ahmedabad to Vapi on 12th September 2022 was cancelled from Ambaji. Instead of Sleeper bus, they allocated Express bus. I was denied by the conductor to use my booked seat that was absurd.

I raised many support tickets but no resolution was provided in the form of refund. I tried customer care number many times but no one was picking it up. I contacted Mr. Himanshu Joshi, DTO COMMERCE OPRS quite a many times but he wasn't helpful at all and gave me a non-working number of Ambaji depot manager.

Till date, I'm neither provided with refund nor a proper response from Mr. Joshi who's responsible to issue refund.

PNR - G[protected]

OB Ref: GS23711725

Date: 12 September 2022

Amount: Rs 269

These are booking details for refund that must be processed. Mr. Joshi gave very careless answers and stopped replying after some time.

This is not expected from a department like GSRTC, it's a matter of trust.

Dear Sir, Today I was going to Sanand in my two wheeler, I parked my two wheeler near Ularia village, I wanted to drink water and suddenly your GSRTC bus passed by my two wheeler at high speed from the side.
And by the time I could understand or think about anything, the bus passed by smashing the glass of my two wheeler.
Your bus driver sahib used to talk on mobile while the bus was running and was driving the bus endangering the lives of the passengers.
Bus Number is GJ-18-Z 4984. Bariya-Ahmedabad-Bhuj.
Approximate time was 4.30 PM.
So it is my humble request that you Mr. Saheb ji take legal action against this driver, my life was in danger today, so please make it right for this. I also have this video, if you want, I can show you.
Thanks & Regards,
Atil Darji

Dabhoi depo ni bus waghodiya depo mathi 5 minit vahela updi gay hati 7 pm no time che ane 6:55 ne updi gay ame 3 passenger hata dabhoi depo manger ne vaat kari to kahe che ke je karvu hoy a kar ja complaint kar

Maru name devang chhe ne aje mari wife ne daughter Porbandar thi Rajkot Ava mate nikalel hata to rasta ma Mari wife e condoctor ne just atlu puchyu k bapasitaram chowk e bus no stop chhe to condoctor rude behavior karva mandyo ne to Mari wife e tene etlu kidhu k hu Khali puchhu chhu tamane tya e condoctor ni wife pan hati e bus ma ne e eni wife ne condoctor banne Mari wife jode rude behaviour karva mandya pachhi Mari wife nu stop mavdi chokdi hatu ne mari wife ajani hati Rajkot mate to sumsan jagya e utari didha k mavdi choswdi avi gyu pan kharekhar te mavdi chowdi hati nai ne kyak benam jagya e rat na 12 vage utari didhaa avi su evi jagya e utari didha to Mari wife ne and daughter ne kai pan thyu hot to eni response koi hoi sake