Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Respected sir,
This is with reference to unlawful deeds by a restaurant tendered by GSRCTC. They have charged us with double prices of MRP and misbehaved with us when asked about the same. We've tried contacting GSRCTC but got no response. I request you to look into this matter.
Thanking You,
Chandrashekhar

I'm traveling from Pipli to Ahmedabad by bike. the GSRTC bus that was overrating the Bike very badly. the time is 7:20 Am on the 1st of Oct 2022 near Pipli Ahmedabad Highway the bus number was GJ07 YZ 7987( Bhavnagar to Ahmedabad) And its very risky for people that this kind of bus driver are in gujarat Gsrtc bus.

Dear sir/mem,

I would like to file a complaint about early moving the bus from bus station although the time of bus was 5:45 hrs for pickup. When the conductor contacted me it had reached 2.5 kms ahead from junagadh bus station to honda showroom ahead of majewadi gate junagadh and the time was 5:43 hrs. The average time required by bus to cover that much distance would be about 10-12 minutes.

According to him he has not received any list although there was a list on his phone and he didn't have checked who had boarded the bus and from respective station junagadh. This clearly shows carelessness of the duty.

I had to take autorickshaw worth 100rs to reach to majewadi gate. The bus had left the junagadh station more than 10 minutes ago.
He has realized that he forgot the passenger after he had reached 3 kms from bus station

The name and the number of conductor was Jatin paldi[protected] and the bus was keshod visanagar my boarding station was junagadh with time 5:45.

There was no second message received by me or any second time. I am attaching screenshots of call log and of the message that I have received.

Kindly take some action.

I am a working women employeed under government of Gujarat . I wanted to travel to halol from vadodara for joining my duty as i recently got transferred. As soon as i board the mini bus GJ 18 Z 3281 which was routed for vadodara to dahod via halol the driver asked me about my destination and told me to deboard the bus as the bus is small and he can’t get enough fare with mid way destination passengers. I didn’t listen to him but he again asked me to get off the bus so I didn’t argue with him and de board the bhs with my luggage . As i was new to halol route as soon as i de board i asked him whether the anither bus will go to halol via tha same route as i want to pick a friend from the mid way, he mis behaved and shouted at me telling all buses have same route. I told him to speak nicely as i am new and asking softly bt again he shouted and mis behved.
I deeply condemn this type of behaviour of the driver with the passengers who genuinely asking for some guidance.

Pls look into this matter seriously.
Thank you

Bansari Hotel On Bagodara highway,
Near fedra is charging more than MRP
And serving worst food
There is facility for toilet only. Latrine is not available

જય ભારત સાથે જાણવાનું કે દહેગામ ડેપો માંથી 12:30 વાગે બારીયા બસ મુકેલ છે એ બારીયા બસના ડ્રાઇવર અને કંડકટર બંનેનું એવું કહેવું છે કે આ બસ બારીયા ની છે એટલે આ બસ બારીયા પાટિયા જશે દેવકરારણ ના મુવાડા વિદ્યાર્થીઓ ઉતારવા નહી જાય તમારે બારીયા પાટિયા ઉતરી જવું વિદ્યાર્થીઓ ત્યાંથી ચાલતા ચાલતા દેવકારણના મુવાડા ના અને પરા વિસ્તરના વિદ્યાર્થી હોય છે વિદ્યાર્થી કઈ બોલે તો એવું કે બીજી બસો આવે છે પસાર તો એમાં આવવાનું રાખો આ ઘટના જલ્દીથી નિરાકરણ આવે તેવી ડેપો મેનેજર સાહેબશ્રી વિનતી કરું છું

Sir I travelling from godhra to vadodara after 15 travelling vejalpur bus hold 30 min for free breakfast candackter told it's 5 min hold but 30 it's very Pani full time bus is overloaded how can we stand very safocetion in bus please sir take some ligal action all pesanger are safring

*GSRTC m-Ticket Crew*VADHVAN to AHMEDABAD NEHRUNAGARName:hemal dubalTripCode:0615MDVABDEXP51PNRNo:C[protected]DOJ:25/09/2022PickupPoint:DHANPUR...⇄ Pls carry ur photo ID during jrny. T&C apply.

I was travelling in this bus as it was delayed by 2 hour and driver was very rude to all the passengers pls take some strict action agains him
Driver age is about 40 years

Namoskar sir
Dehgam to Talod daily 4:30 pm a upadti bas tena time per upde che je Bas Gj18 z0835 Talod thi 5:30 time a upadavana samay karta let upde che je tena samay karta daily let upde che je thi Dehgam thi agad javanu hovathi biji Bas nikdi jae che to te na time to time upde te vu karvu
A complaint me pehla pan online kari hati to koe chenge thayo nathi
What's up complaint number par complaint kata avo reply ave che ke what's up ma karvi nae please solve my complaint 🙏🙏🙏🙏

આજ રોજ તા. ૨૩/૦૯/૨૨ ને શુક્રવાર ના રોજ હું. ડો.રાહુલ શાહ ગુજરાત એસ. ટી. ડેપો બસ નંબર GJ 18 Z 5978 અંબાજી - દાહોદ બસ માં લીમડી દાહોદ મુસાફરી માટે વિજયનગર ત્રણ રસ્તા બસ ને દુર થી જોતા જ હાથ લાંબો કર્યો તેમજ બસ પાસે આવતા જોરથી બૂમો પાડી ઉભુ રહેવા કહ્યું પરંતુ બસ ઊભી રાખવામાં આવી નહીં. ત્યારબાદ મેં પ્રાઇવેટ ટ્રાન્સપોર્ટ મારફતે ઈડર બસ સ્ટેન્ડ પહોંચી બસ પકડી.
મે કન્ડક્ટર તેમજ ડ્રાઈવર ને વાત કરતા તેઓ એવું કહે છે કે ત્યાં હમારે ઉભુ રહેવાની ના છે તો પછી જે બસ બરોડા, સુરત જાય છે એ લોકો કેમ ઊભી રાખે છે. દાહોદ થી અંબાજી આવે છે ત્યારે આ બસ વિજયનગર ત્રણ રસ્તા ઊભી રહે છે. તો ત્યારે કેમ ઊભી રહે છે. આનો મને જવાબ આપશો જી.
અને ડેપો નું કહેવું છે. કે હાથ ઊંચો કરો અને બસમાં બેસો તો આનો શો મતલબ.
આશા છે કે આનો જવાબ દરેક મુસાફર ના હિત માં મળશે. તેમજ ડ્રાઈવર અને કન્ડક્ટર પર કાર્યવાહી કરવામાં આવે.

આપનો વિશ્વાસુ
ડો.રાહુલ શાહ

Dear sir...,
Hum bus me musafari isliye karte hi ki hume apne station pe sahi salamat utare...par yahaki gujarat st me maine Bhiloda se kashimira musafari kiya...aur muje bataya gaya ki bus flayover se jayegi app kashimira se pahle utar lo ya fir borivali chalo...mene kaha niche se bus jaati hi. Unhone bataya ki raat ka samay hota to hum aap ko sahi javana utarte the ab to subah ho gai hi aap yaha hi utar jao..
Ye sab baate meri draivar se ho rahi thi...esme condactor kuch nahi bola...
Aakhir me muje draivar ne kashimira se 1/2 km. Dur utara...
Maine 11/09/2022 ko musafari kiya tha...aur aap ka costomer care call kabhi lagta hi nahi...bekar sarvice hi...

સવિનય જણાવાનું કે અમદાવાદ સંતરામપુર બસ જે સવારે 10.00 કલાકે અમદાવાદથી ઉપડે છે બધીજ બસ હલધરવાસ ચોકડી સ્ટોપ છે તો અમારા 10 પાસ ધારકો માટે આ બસ ને સ્ટોપ આપવા વિનંતી

We have book a ticket of semi sleeper and bus was cancel and we were offered a express bus.
They have taken ticket althrough we have book online .
So pls refund our online ticket money

Totally rash driving near Gujarat gas circle and misbehavior of the driver I was with a baby in the car saved my car with inches away to impact too rash driving

Gstrtc godhara don't clean depo and toilet in after 6 manth

I am traveling from rajkot to Ahmedabad in a gsrtc bus number GJ-18-Z-3164 Date:17/09/2022. The Behaviour of the Bus driver/conductor is very rude to me. I would like that the gsrtc should take some disciplinary actions against him.

Gurjar Nagari

Mangrol depo bus
Ambaji to mangrol

Ahmedabad to Rajkot highway 4:30 klak Thai chota pan ek holt nai kariyo and conductor ne puchhiyu to ke Hotel bix hoi tame Kyo tya na rokai ...evu lage to complain Kari dyo ...etle mangrol depo ma call kariyo mangrol depo vada ke complain Kari dyo tame Kyo em na ubhi re [protected] aa number ma call kariyo hto ...mangrol depo manager call na upadiyo [protected] aa depo manager no number

Respected sir/madam,
I have booked ticket from morbi old station to rajkot in bhuj gondal . I have paid for it online. My bus time was 17:55 . I have waited for almost one hour. There were no concerned person on enquiry desk to give us proper answer. After so much time of waiting I need to travel through another bus.

My question is if your bus will get late you need to inform us. I deed not have bus number for tracking the root.

If the bus will not travel from old morbi depo then why you have collected money from me.

I hereby wrote you to refund my money as soon as possible as you have taken it not in a proper way.

I once again give you the bus name. It was bhuj gondal. Kindly make inquiry at your end as I have received a news that, that bus was never arrive at bus stop then why you have given the option of selecting that bus online.

Nh 48 road very worst conditions august 2022.Public so many toll on road. But road service is not maintained during the rainy season.

Big trouble in travel any format.

Plz plz...🙏🙏🙏 repair (maintain) fast for public traveling.

Yday i had come across Gsrtc GJ18Z 7039 (Gandhinagar-Vadodara-Gandhinagar) on Ahmedabad Baroda Express Way, Driver talking on his mobile while driving. When I told him not to use his mobile while driving, he ignored me and continued his driving. This is how u put passengers life in danger? Do you have any rules to stop this? What actions you take against the driver?