Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I have booked ticket from official gsrtc app

સહવિનય સાથ જણાવાનું કે,

અમે આજ રોજ ત:28.08.2022 ના રોજ મોરબી ના હવસિંગ થી બસ વાંકાનેર થી દાહોદ (વાંકાનેર ડેપો) માં ચાડિયા બાદ તીયાજ બાથરૂમ લાગવાથી, અમે કંડક્ટર ને કીધેલું કે સામે જ બાથરૂમ છે તો તિયા 2 મિનિટ માં જયને આવું.
તો તેમને ના પાડેલી ને કીધું કે તો બસ ઉભી રેસે નય. તમે બીજી બસ માં આવજો.
માટે એવું જાણવા મળે છે કે તમે ગમે તે પરિસ્થિતિ માં હોવ અમે અમારું ધારીયુ જ કરવાનાં.
આ પ્રકાર ના વર્તન થી તેમની સામે પગલાં લેવા વિનંતી.
આ પ્રકાર ના વર્તન થી અમે કીધેલું કે અમે ફરિયાદ કરી તો પણ તેમને કાય ડર નથી. ફરિયાદ કરી દિયો તેવું કહેવામાં આવે છે.
આ પ્રકાર ના વર્તન થી અમે વાંકાનેર ડેપો માં ફોન કરેલો, તો તિયાં પણ કાય સારો જવાબ નહિ.
માટે આવા કંડક્ટર સામે પગલાં લેવા વિનંતી.
મે જે ટિકિટ લીધી છે તેની વિગત નીચે મુજબ છે.
મારું નામ : વિમલ ગઢવી
મારો નં : [protected]
EMAIL :[protected]@gmail.com
મારી ટિકિટ નો.062407, 28.08.2022, 10:02
[protected]A DRVER 50191474N

આની સામે જે પણ પગલાં લિયો તેની મને જાન કરવા

Gj06 0z 0461. Vadodara to Chhota udaypur

Vadodara bus stop conductor misbehaviour to me and my family members
Date.25.08.2022 and time 4.14 pm

I am a student of sy bba in junagadh. I place my student bus pass for the renue at my collage, for 3months of Rs.1820, but i wasn't aware about that the pass term was going to end, then when my pass arrived after renewual, i realised that the pass amount i paid was 1820 for 3 months and what i got was just 2months of the validation. When i go to the depo they behaved so rudely and also didn't pay me that much importance. As a middle class...

Please provide New Bus service from Janta Chowkdi (Anand) to Khambhat on 4.55 p.m. onwards.

Since passenger travelling from GIDC are suffering due low bus frequency & less buses. And there are no buses after 4.30 p.m.

The passenger who are working are relieve from there company after 4.35 PM.

On the date of 26.08.2022 Bus no. GJ-18-Z-2184 Was not stopped at Kalavad Bus Stop.
And when i taken lift by bike and overtake bus when I asked to driver and conductor for why not stopped Bus at Kalavad Bus stop, he replied me as No passenger in bus for dropping at station. This is not fare.

Kindly help me in this matter.

જેતપુર ડેપો ની બસ જામનગર થી સાવરકુંડલા બસ નંબર GJ-18-Z-5959 આજ તારીખ 26/08/2022 ના રોજ રુટ પર આ નંબર ની બસ મૂકવા માં આવેલ છે.
જેનો ટાઇમ અમરેલી બસ સ્ટેશન એ પોચવા નો ટાઇમ 6:50 નો છે. પણ હમણાં થોડાક દિવસો થી બસ અનિયમિત સમયે આવે છે. અને GPS માં પણ ખોટું લોકેશન બતાવે છે.
આજ તા. 26/08/2022 ના રોજ રેપિડ ગો એપ્લિકેશનમાં 10:08 pm નો ટાઇમ બતાવે છે. હમણાં થોડાક દિવસો થી બસ બહુ જ મોડી આવે છે.અંદાજે 1 થી 2 કલાક મોડી આવે છે.આથી અમે દરરોજ updown કરી એ છીએ. જેમાં નાના-મોટા ધંધાર્થી, નોકરિયાત, વગેરે updown કરે છે. આથી અમોને આ સમસિયા થી અમને બહુજ મુશેલી પડી રહી છે.

આપ શ્રી ને નમ્ર વિનંતી છે કે અમારી આ ફરિયાદ નો જલ્દી થી નિવારણ લાવો .

સુરત જીલ્લાના માંગરોળ તાલુકાના માંગરોળ ગામથી તથા બીજા આજુબાજુના ગામથી ઘણા વિદ્યાથી અો વાંકલ ખાતે કોલેજ માટે જાય છે. માંગરોળથી વાંકલ જવા માટે સવારે ફકત એક જ બસ સવારે ૭-૪૫ વાગ્યે આવે છે. આ બસ એકદમ ફુલ થઇ જાય છે. માટે વિદ્યાથી અોએ બસમાં જીવના જોખમે દરવાજા ૫ાસે ઉભા રહીને જવા માટે મજબુર બને છે. માટે વિદ્યાથી અોની સલામતી માટે સવારે ૭-૦૦ થી ૮-૦૦ ના સમયે એક બીજી બસ ચાલુ કરવા વિનંતી છે. તથા બ૫ોરના કોલેજ છુટયા ૫છી કોઇ બસ નથી વિદ્યાથી અો ૫ાસે ૫ાસ હોવા છતા ભાડુ ખચીને જવુ ૫ડે છે. માટે બ૫ોરના સમયે ૧-૩૦ થી ર-૩્ વા્ગ્યે એક બસ ચાલુ કરવા માટે વિનંતી છે.લ

My Name is Nikhil Ramanuj and I am traveling routinely form Mehsana to Mundra, Mundra to mehsana one’s in a week, but now I had travelled from Mehsana to Mundra on 24th August 2022 which departs from Mehsana at 10:30 in Morning.
The bus departs at 10:30 in the morning and stops at Hotel Navrang at 04:30 in the evening (Mevasa-Gagodar 370155), So the passenger suffers a lot for your agreement but there is no time to eat in the evening.
And I had tea and breakfast which was absolutely bad, and all to say the item was open so it is not at all good for the health of the passenger.

So I request you to change the stoppage of the bus and stop in between 01:30 to 02:30 to do so.

PNR Number: G56420872
Date of Journey: 24/08/2022

Regards
Nikhil Ramanuj

Respected sir, i am a daily traveller of bushes.I always go to home by baroda Zhadeshwar bus (Depart time:-5:10). Since few days bus is departing late for unknown reason and the bus driver and conductor 's behaviour is also rude..firstly they depart late then they stop bus at makarpura busdeport for tea break moreover, this particular bus is having some technical issues in engine and in tires every now and then they have to stop the bus in between ! I vividly remember that once a new conductor was appointed and he didn't even know that his ticket machine was not properly charged and at the time of departure he told driver so that day the bus left main bus station arround 6 O'clock..I know this is government controlled service but every common man is relaying on these buses to reach their job in morning and if such incidents happens regularly it will create negative impact on common man so i kindly request you to look upon this issue and hopping to solve it urgently.Thank you for your time! Good day.

To inform sir that within Tharad taluka of Banaskantha district in Tharad depot every day busses are irregular and depot system is also not organized and depot manager is also irregular and unable to solve any issues... Due to which many student friends as well as passengers are getting annoyed, this has been presented to the depot manager for a long time but no attention is drawn to it. To Mr.

The bus of ahmedabad to becharaji was not stop for pickup me at rto circle on 25th August 2022 at 08:50 clock. I want to go rto circle to kadi. I can't see the bus number & it which depo. So I request to you about this metter not repeat in future.

Many time complen mail and telephonic complen but not solved issue.

Sir
Kindly be informed that I m daily customer of your GSRTC bus sevices from Gandhinagar to Ahmedabad. Todat at 9;15 am I board a bus with registration GJ01Y 9147(Gandhinagar polytechnic college route) for Ahmedabad .
It was raining heavily outside and the thing of great concern is that it was raining heavily inside bus also.
This is the condition of your buses . All passengers were standing as seats of the bus are not in a condition to sit.
Also There should be clear (bold black) mention of route of buses on Bus Boards...this should be mentioned all around (front, back, both sides) the bus...
This is creating hell lot of problem for all daily passenger. Also it is very unsafe to travel in these buses as it leads to an untimely accident/loss of lives

Plz look into the matter at an earliest.

તારીખ 23.08.2022 Dahod Ahmedabad 5.40 pm હલધરવાસ ચોકડી ઊભી રાખતા નથી

તારીખ 23.08.2022 ઝાલોદ માંડવી 5.29 pm હલધરવાસ ચોકડી ઊભી રાખતા નથી

I was standing in padra depo with my family to go to jambusar. after an hour a local bus came which was over crowded and we try to get in somehow my wife and two children able to get in bus me and my elder daughter were hanging at the door. at that time driver start the bus and drove away i required to conductor to stop the bus but he ignored my request. somehow i managed to get down but my daughter lost control and fell down and got internal injury and pained. after this driver stops bus and both come down. then we argued with them and they replied so whatever you can. as we are in hurry we go for jambusar as another bus came. i complained at jambusar depo on 15/08/2022 and incident was happened on 13/08/2022 at around 6 PM.in this incident my daughter got injured internally and lost her Titan brand watch and my wife's mobile screen got damaged and my spectacles damaged. after i enquired about status of my complaint there was no proper reply from authority. bus no was GJ 18 Z 4111 of jambusar depo. i request you to take necessary action against both driver and conductor and compensate us.

On 26 July 2022 I was travelling from Kutch to Ahmedabad in the GSRTC Volvo bus GJ-07-YZ-7623 and around 4 am the bus driver was not able to control his speed and he couldn't see a hump due to which he pressed the break forcefully and the bus felt a huge jerk. Due to this I got a fracture in my collar bone. The accident happened around 4 am and I was dropped at Ahmedabad around 6 am and I was in pain for the remaining 2 hours. When I asked the bus driver that why was he driving like this and couldn't he see the bump he ignored me and did not show any concern towards me. I request you to take strict action against it.

23/08/2022

kapadwanj ti amdavad ni bus kujad bus stop upar ubhi nathi rakhta ketla divas thi te bus na driver babulal ane jayaben candector che 8:30 am kapadwanj thi upde che kujad 9:40 am aave che
collage java mate modu tahye che bus ma ubha javu pade che badhi bus full hoye che pan pachad biji aave che em kahi breck nathi marta musafr ne leva nu emnu kaam nati ubha jaye ke latki ne bus ubhi rakhe ne chadvu na chadvu musfar ni marzi che plese hu ek girl chu mare collge modu thye che

I am traveling mahuva to Ahmedabad (*GSRTC m-Ticket*MAHUVA to AHMEDABAD GITA MANDIR BUS trip code:0730MHVKSNEXP51PNRNO/OB:G56388516, GS23277771 DOJ:[protected], :07:30:00)
This bus starting point at mahuva yet leave 15 min late after that they fill fuel and stop many points, bus reached bhavnagar at 11 am ( 1:30 hr late ) ..due to this irresponsible behaviour my train would be left out from Ahmedabad...this dealy only cause by the staff..plz do needful