Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

From the BAYAD TO LUNAWADA there is much fair amount is taken
GSRTC has taken 85 rupees in online. But actually fair is 54 rupees.
So i was request to please reduce amount here GSRTC has taken too much fair amount than actual requirement....

The bus was suppose to arrive at fort Songadh bus stand at 02:57 AM. It is now 03:33 Am still it has not arrived and gsrtc digital display was showing bus last location before.but now it is not showing about it.this means they crossed Songadh directly without coming on Songadh Bus stand...

ગામ ગુંજાળા તાલુકો વિસનગર જે મહેસાણા થી 8 કી.મી દૂર આવેલું છે ગામમાંથી મોટી સંખ્યામાં વિદ્યાર્થીઓ અભ્યાસ માટે મહેસાણા જાય છે જેમને બપોરે ઘરે આવવા માં તકલીફ પડે છે વિદ્યાર્થીઓની...

I booked two tickets on 2-7-22
Journey date3-7-22
Reference no-GS22004139
GS22003975 but no allowe pnr no
And tickets. Amount credited
UPI reference 1-no[protected]
[protected]
It is not justifiable.
Online GSRTC web application for refund tickets not generate.
Costomer care not responding.
No listening complaint
Mo-[protected]
[protected]@gmail.com...

Gsrtc bus rout :-NAVSARI TO WAGHAI.(GJ 18-Z-1045)..The bus is small as per passanger, literally passanger are standing in middle of bus from many kilometers, bus building quality is very poor and bus is old..this why RAIN WATER COMES INSIDE BUS.. that's why passanger facing problems..gsrtc need to take action and improve the quality of service...I AM NOT STATIFIED..with this type of poor service...I request sir.. please take the action &...

I am travelling from bhuj to rajkot.
Name of bus: Bhuj - Rajula
Time: 6.15 PM (from bhuj)
Date:[protected]
Class: Sleeper (Non-AC)

I have two small boxes of dates (5 Kg each) & one carry bag non more than 2-3 kg weight. Conductor charge me extra Rs. 22/- for carrying boxes with me. It is with me on seat. I also show him that government increase capacity of luggage from 15 KG to 25 KG per passenger....

Ahmedabad to Morbi bus has not arrived even after waiting of more than 3 hours
Please refund me
PNRNo.-G54651820...

RESPECTED SIR
JAY BHARAT

We are a Group of 15 Youngsters and Old Age People who are daily up-downers from JETPUR to RAJKOT. We Travel Daily on this Route since Two Years on this route in “GSRTC Bus : UPLETA to RAJKOT & RAJKOT to UPLETA &(Metro Link) Mini Bus”. We get Bus No. GJ18Z-0671 on regular basis for this route -- Dep. 7:40 AM Arr. 9:20 AM in Morning and in return Evening 5:40 PM.

I would like...

I booked a ticket online on 21/05/2022 which failed. The ticket did not become. Whose refund has not yet been received. The order id number is GS20854310. The amount is Rs.582....

I am a regular GSRTC bus passenger. The Ahmedabad-Deesa bus of Ahmedabad Depot which was timed at 7 am regularly skips the bus station of paldi and bypass the route to income tax bus station for the last 2 months. We passengers suffer a lot because of this because at paldi station the next bus for unjha comes after a long gap. Drivers and conductors can not divert the route as per their wish. So I request you to resolve this problem as Soon...

Respected sir
I am hear by informed to you for miss behavior of conductor to stufent
Yesterday on date 07-july-2022 when I travel from bus no GJ-18-Z-7643 Surendranagar to somnath wich bus is surendranagar depot and they have Gondal bypass stop but conductor not giving me ticket and when say to give ticket they miss behave me.
So I requested you to solve this problem as soon as possible.....

I had booked ticket on 31st March from bhuj to ahmedabad. The amount for the ticket that was 537 was deducted from my account and I had not received the ticket. According to the policy of the GSRTC the refund can be done from 7 to 90 days . But it had been more than 3 months and I have not received the refund for the failure of transaction. And no reply from the customer service and not responding the calls.I am attaching the photo of amount...

Respected Sir,
We have booked a ticket from your website...
We have booked ticket on 15/06/2022..
We have booked for 4 seats.. numbers 5, 6, 7, 8.

1) Viken Shah - 52
2) Neha shah -49
3) Tarun Shah -58
4) Alpa Shah -54

bus was booked from Ahmedabad to Rajkot..

Total Value of Ticket was Rs. 1599.00

We have paid by SBI Internet Banking
br...

Hello,

I travelled in bus no. Gj 18 z 4606 (Diyodar to Sarkhej)

I tokk bus from Adalaj bus stop and the conductor gave the ticket of express bus however the bus was local and tthey wrote bus stop name handwritten. He told that they have onlu two stops( 1 Iskon and 2 Sarkhej) and he took all stops like local bus does.

This is not acceptable, if he wants to take all steps then the bus shoud have...

Bhuj kodinar gadi time aavati nathi. Ane bus nu mentenesh nathi thatu Ane 3. 4. Divash ma bus nu break down hoy se aaje tarikhe 6/7/2022 na kodinar thi bhuj aavati vakjate gadi ma Morbi dijal puru thay gayu gadi. Morbi 2. 3. Kalak padi mushafaro heran thay jay se mate aana mate Kai karo shaheb...

Booked from Bhavnagar to Dharampur bus number GJ-18-Z-3210 to go from Vadodara to Dharampur on 3/07/2022. Whose PRN no G 54497824 time was 22:45 pm. The early departure had created a serious situation during the night for us to go to Dharampur. The master had no phone functions. In the meanwhile we reported to the Vadodara control room but we got a dissatisfied reply. In the control room, they demanded that we contact the driver or the master,...

હલધરવાસ ચોકડી બસ ઊભી રાખતા નથી
કુશલગઢ અમદાવાદ 5.20 pm આ બાબતે ઘટતુ કરવું તા 06.07.2022...

ટાઈમ પ્રમાણે સવારે ૮:૩૦ મિનિટ પર નાસિક પોહચડે છે પણ હકીકત મા ૮:૩૦ એ તો વલસાડ જ પોહચે છે કંડકટર ના કહેવા પ્રમાણે એ ટાઈમ ખોટો છે આ બસ ૧૧:૦૦ વાગે જ નાસિક પોકશે.
આવામાં સમય જોઈ...

Seat not alloted to my family members and hence they could not travel in that bus on that day even when the payment was successful. I have sent them almost 10-15 mails in this regard at [protected]@mail1gsrtc.in but all unanswered by them.
Trip details mentioned below:-

From - Gandhinagar
To - Udaipur
Trip Code - 0645MANNDRGJR47
PNR - C52015314
DOJ - 09/05/2022
Vehicle No. - GJ-18-Z-5168br...

ભુજ પોરબંદર, ભુજ પાલનપુર
Gj 18 z 8402. ૦4/07/2022
જૂબેલી ગ્રાઉન્ડ પાસે 6:56 એ પોચી તો ડેઇલી પ્રોબ્લેમ કેમ હોય સકે
ભુજ કડી કસવા, ભુજ રાપર ને પ્રોબ્લેમ નથી થતો આ જ બસ ને પ્રોબ્લેમ થાય...