Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I'm Sahdevkumar Joshi from porabandar, I'm a teacher in sandipani vidyaniketan, today during the journey from porbandar to bhuj in gsrtc porbandar to bhuj ac sleeper date - 25/06 to 26/06 the bus conductor which is named "Nitin Barot" misbehaved with me when i asked for my washroom problem actually i have madical issues so i can't stop any kind of natures call and i explained my situation to him but he did not even answered me in proper way...

Before corona all the GSRTC bus was come to my village in their time but after corona not a single bus was come. This problem was not only for our village but it will for many village surrounding my village. Firstly GSRTC bus was come from Karjan station to another village but now that route was stop now GSRTC bus from Karjan directly go to Amod but what about the other villages like Karena, Ochan, Telod, Dora, Danda.

The GSRTC...

As per online advance booking through GSRTC app under sleeper class, alloted seat was damaged and it's pushback function not work.

While ask to conductor for change of seat. As vacent seat is available. But conductor reply very rudely and not agreed for change. He demand 200 rupees extra for that.
When we denied to pay extra money, he start shouted and misbehaving like us passangers are slaves and he is owner of bus...

If there are stops given within city why are conductors and drivers not willing to stop bus within city if someone wants to go from one stop to bus station

For example, in Junagadh there is a stop at Timbavadi if someone asks for bus to stop nd ride till bus station y are conductors and drivers claiming that they are nt in compulsion to stop even though there is a stop a person can avail tickets through that machine???...

GSRTC: PNR:G54122293, DOJ:24/06/2022, Pickup Point:BARODA, Time:18:15, Crew No: [protected], GJ-18-Z-2036.Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G54122293
I have booked a ticket as above.
I have selected pick-up point at Baroda central bus stop but I informed conductor to pick me up from Dumad chokdi which is on the way of bus route.
Initially he agreed but at time of boarding he become rude....

Cancelled ticket refund not received...

I am student . Ame pipodara bus stop par bus avati nathi. Bus upar thi brig par thi chayali Jay che. Amane sir school javama problem thay chhe. Please amari madat karo. Pipodara gam na students....

I am travelling from rajkot to junagadh in AC bus today date 21/06/2011 at 1:30 pm… bus number GJ 07 YZ 6490… As I was coming from Bangalore, I am having 2 trolly bags nd for that luggage reason only I booked AC bus… the conductor was very rude about luggage… I asked him for opening of luggage box as I was unable to open it… he was like wherever you want to keep your luggage, that is not our responsibility, he was literally shouting...

In Bhavnagar City Bus stand. Parking charged at 10RS for 12 hours but they were not providing any receipts....

આજે 8:53 am, 21.06.2022
જે વિડિયો અપલોડ કર્યો છે. તેમા વોલ્વો ની બીજી બસ નો ડ્રાઇવર એ આમારી કાર ને ટકર મારવાની કોશિશ કરી અને આમને લોકો ને ઓવરટેક પણ કરવા દેતો નથી.
તો તેની વિરુદ્ધ...

I m trying to cancel my ticket before bus (30 min)departure but ticket cancellation not valid show online and GSRTC help line number. After call help line number, by the gentleman inform that cancellation only available before 2 hour of departure time. But as cancellation rull i read it's only show IN GSRTC web site before departure (time not mentioned) so request you please refund my money.

Details as below:
*GSRTC...

I am travelling from Vadodara to Ahmedabad at 1:00 am and took GSRTC bus from railway station. I am travelling with my husband and have 2baggages. We inquired the conductor for bus and he didn't even replied and as I took the bus he drove the bus and my husband with luggage was left behind. When I asked him to stop the bus he behaved so rudely and denied of giving the tickets and asked to get down. But I managed to stop it and my husband...

I have boarded the bus from Makarpura Bus stand to Nehrunagar a multiple times now. It always arrives 15-40 minutes late. I had to stand for about an hour waiting for bus. This is not the service we expect paying so much money. Please update the timings of the arrivals accordingly ASAP. The bus journey starts from Surat to Ahmedabad. Please fix this....

Sir,
Prangadh route ni bus je chalu hati te thoda samay thi rad kari se. Hal prangadh thi surendranagar java praivet vahan ma dabal bhadu chukavi javu pade se.atyare college, praivet school, iti vagere chalu se . Mate prangadh route ni bus chalu karva vinnti.
prangadh thi savare 6:00 vagye upadi surendranagar.
Prangadh thi savare 8:15 vagye upadi surendranagar.
Surendranagar thi bapore 12:30 vagye upadi prangadh.br...

I'm going bhavnagar to palitana at 2am night... conductor drinked and used bad words...like bhosdke, madar chod...bethja Tera mp nhi h ...kya dekh rha h bar bar bhar...feke duga yha se bhar...plz help me...

Respected sir/mam,
I P.V.Parthiv booked volvo gsrtc bus from Ankleshwar gidc to vadodara central bus stand on 9 of july 22.The bus timings was 12:30 from Ankleshwar.However my booking was failed but the amount was debited from my account.

I booked 4 seats in that bus.its been more than a week and no refund has been processed till now.

I am attaching the screenshot of the failed booking.

My...

Hello sir I have travel from rajkot to amreli.
And call to enquiry office but no person reply properly and disconnect the call then and also they don't know which bus is comming or late/stopped l. Really I m facing poorly experience in rajkot st bus stand. Train proper staff person...

હું પાલનપુરનો છું .અને મેં gsrtc એપ દ્વારા ઓનલાઈન બે સીટ બુક કરાવી છે. 18.06.2022 તારીક અને 3:45 નો સમય હાતો બસ નામ (પાવાગઢ-થરાદ)પણ બસ પાલનપુર બસ પોર્ટ થી 3:35 એ નિકાડી ગઈ, જેના થી મારી ટિકિટ...

Dear sir/ mam

I have inquired about bus time on phone, they are not answering properly,
For a single bus time i have called them 2 time but i didn't get any proper answer about bus timing.
I have called on[protected] which is officially number of GSRTC amreli (365601) bus station.
I think this is not fair, they r not doing their job properly,
So I am complaint about it.

I hope...

I had book tickets but was not able to book and money got debited. I called many times gsrtc customer care to refund the amount. It is now been months the money is not refunded still. What a fraud company. Tha amount was of 1707 and transaction happened on 19 th may ....