Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Surat to vapi Expes bus driver use phone to tolk not stop to navsari gread near haiway bus stop so many people are wating to bus stop and driver hase use to phon bus is emty but driver hot stope to bus stop navsari gread bus driver has maney people life to risk on roade driving please request to driver not use phone in bus drive time....

I'm going to surendranagar to Viramgam bus time is 2:15 but now 3:00 and bus is not come at time and staff behaviour is also irritating they are not accepting complaint also so please take action against this...

I paid for pamol to Mehsana ticket and my job time was a 10.30 and and 9 clock i set on bus and i am still in bus coz bus is really in bad conditions i need my refused and also take action against depo manager bus name vijapur to Mehsana bus number Z-1644...

More people office work but let time bus aarived and let go to office plz 9 Am going to vansda to navsari...

Team, I have booked a ticket for my family from Ahmedabad to Dhrangdhara. Passengers arrived on time. GSRTC gave intimation text with vehicle no and conductor contract no but given information is wrong or other vehicle information, the conductor did not pick the call as after time and given information was working hence bus was gone.
I have claimed for that and raised a ticket but no revert from GSRTC, no consumer center help regard,...

મારુ નામ પ્રફુલ પ્રજાપતિ છે હું ખેરવા થી અમદાવાદ જોબ કરું છુ મારી સાથે મારા આજુ બાજુ ના મેહસાણા, લાખવડ, રામપુરા કડવાસણ, ખેરવા, પુનાસન જગુદણ, મુલસણ, મેઉ, આનંદપુરા એમ કરી ઘણા...

Please to adhere schedule as per time which is you mention Your website gsrtc.gov.in
I frequently faced a issue of timing
e.g As per Your official website arrival time is schedule 4:00 Pm but
Till 5:30 PM I can't catch up Bus
From Shihori To Radhanpur ( Sidhpur to Bhuj Bus)
This bus timing is so irregular
sometimes I got it 4:22 PM
Sometimes 4:45 PM
Today it has come Shihori 6:05Pmbr...

Dear Sir,

I am CA Siddhi Shah. Before Covid, there were 4 Metrolink available on our route and After Covid we are having only 2.I am writing this to bring to your kind notice that the buses plying on Rajpipla to Kirti(Vadodara) are insufficient. The Office-goers, students and other workers have to wait for half an hour to get a bus from Kirti.

The other issue is we are not getting the busses in evening. Generally,...

The bus time is not fixed.
Gariyadhar to Bhavnagar bus morning time not fixe let time' so bad...

महोदय,
आपसे अनुरोध है कि, आज प्रातःकाल 9.11 को
मालिया मियाना बस का स्टॉप होने पर भी राजकोट गोंडल भुज बस के ड्राइवर को रुकने के लिए कहा फिर भी मुजे नजरअंदाज किया और बस रोकी...

महोदय,
आपसे अनुरोध है कि, आज प्रातःकाल 9.11 को राजकोट गोंडल भुज बस के ड्राइवर को रुकने के लिए कहा फिर भी मुजे नजरअंदाज किया और बस रोकी नही मुजे अंजार समय पर न पहुँच ने पर अधिक...

The bus driver driving very roughly on National Highway Between Ankleshwar to surat. We were near miss the accident and after he abusing very badly even he dont want to listen anything and continually abusing us.
Bus number : GJ18AZ9785...

Respected Officers,

Here I'm sending this to respected MD, GM (Operations), chief traffic manager and other related officers along with P.A. Of MD and EDV.

I Yash Joshi, travelling from Ambaji to Gondal facing an issue due to the problem in the route of the Bus I'm going into.
I'm going in the bus Ambaji - Mangrol (also attached its photo here) and it passes the Gondal bypass stop but this bus doesn't...

My bus no.GJ18Z7401 Trip code 1300SHRDBVNEX51 shirdi to Bhavnagar's official departure time from Surat was 21:45 now it is almost 23:00 still no information was provided for the reason for being late no information is updated on the website or the gsrtc app. By taking to some other people who travel frequently it has come to my knowledge that this is not the first time. Please take appropriate legal and departmental action against those responsible...

Respected sir
Mu name is paresh mer i am from kodinar.
Recently I travelled kodinar to mangrol..and we reach chorvad bus station. I felt thirsty so I was looking for water tap .But there is no drinking water for tourist.
But at bus station i found a stall. And I have to purchase water bottle..
So I would like to take your attention to there is no (government) water tap at chorwad bus station .
Kindly please...

અમદાવાદથી ગાંધીનગર સુધીની પોઈન્ટની બસમાં અગાઉ બસના પાસમાં જે-તે સ્ટોપ પરથી ઉપડતી કે પસાર થતી અલગ અલગ રૂટની બસોના રૂટની વિગતો બસના પાસમાં છપાયેલ આવતી હતી જે હાલની નવી સીસ્ટમમાં...

Gandhinagar thi ahmedabad ni point ni bus mate agau ek j stand par thi jati 2 ke tethi vadhu bus mate bus pass ma agau possible tamam route lakhvama avta hata je ajkal system update thavana karano thi matra ek j route bus pass ma chhapay chhe, jena karane bus na conductor dvara pass babate passengers ne apamaanit karvama ave chhe, aathi aa babate clarification apva athava abandhito ne jaruri suchna apava athva pass ni system ma jaruri sudhara...

Dear Sir/Madam, I am Raj bhatt was booked online ticket through gsrtc application on 9th june 22. My reservation booking as below.I didn't received any email as well as message related to the transaction and 921.00 Rupees was deducted from bank a/c. I request you to help me to get my refund as soon as possible. Kindly be needful in the matter. please do the needful.
Transaction id:[protected]
Trip: Gandhinagar to Surat br...

Bus has a name as gandhinagar-polytechnic did not stop by bus driver at kamalam bus stop at 9:05AM Date: 08 June 2022 despite being signaled. when It has bus stop there at Kamalam then why most of bus does not stop by bus driver at there(Kamalam Bus Stop)...

Respected Sir/Ma'am

I have been travelling in (rajkot -kalavad) bus since a year ..but recently, we are facing issue o[censored]nhygienity..our health are at stake ! We even told the management of bhavnagar GSRTC but they aren't giving positive response !

Please, take appropriate actions !!...