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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 45

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Cancel Ticket is not opening, it shows 502 bad gateway, and Toll free number i have to dial several time but it disconnects it self within 6-7 minutes and all time it's waiting more time to connect representative to talk....
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Patelmitesh1408
Apr 17, 2022
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Address: Income tax bus stop

I told you all buses can't stop at income tax bus stop under over bridge near oswal..all driver stop buses at near Usmanpura cross road income tax over bridge via ranip Gita mandir route.i request you to sand all depot circular of stop to stand at income tax under income tax over bridge...and other complain of opposite side stand income tax vidhyapith buses are run away on over income tax over bridge via Gita mandir to Ranip depot route they don't stop at income tax vidhyapith bus stand..i request you to pls follow up and focus on this passenger problem..and solutions this complain... Jay hind..
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    E
    Er.sujal
    from Nadiad, Gujarat
    Apr 15, 2022
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    Nadiad to dakor bus route only Nos 02 bus after 5:30 PM and it also before 6 Pm out side the bus station after that no any bus only direct bus around after 7 pm but it is not conform.
    In daily around 250 to 300 people but bus only Nos 02 instead of Nos 01 is Mini bus so both bus only 80 to 90 people travel like ( Geta- Bakara) another pending around 200 people wait for 2 hr for Nadiad to dakor bus
    Now Nos 02 Bus also route change 1) sadhsal 2) Dhokla - Godhara
    Since last Month many trouble for travelling I also verbally talk with Nadiad and dakor depo but he not support and behaviour also not good like communication to other people
    I would request to pls Nos 02 Bus arrange 6:30 PM to 7:00 Pm in between time.
    I also request one time visiting Nadiad busstand as a normal passenger and talk with depo and travel one day what happened actually situation.
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      Siddik Saiyad
      Apr 15, 2022
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      Address: Anand New Bus Depo

      Date :[protected]
      Time 3 P.M Statue o[censored]nity

      Complaint -
      Drivers not available at the time of departure today bus from Anand new depo to statue o[censored]nity it's been more than 15 mind we are waiting and bus is in the dep but due to carelessness of drivers we will not reach to our home on time kindly take strict action against responsible authorities
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        R
        Ravi masrani
        from Amreli, Gujarat
        Apr 14, 2022
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        We booked ticket amreli to ahmedabad
        AC luxury bus and time was 10.30 am
        I checked before few days bus time was changed 10.30am to 7 am
        But GSRTC department didn't inform us
        And called costumer care number[protected] but didn't receive and "all executive was busy " said I tried 9-10 time and different time and date but didn't receive...poor costumer service
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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          J
          Jadeja Haru
          Apr 13, 2022
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          Address: Rampar

          Mota rampar bus stend not stop a bus
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            Punam Sargara
            Apr 12, 2022
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            Address: Anand

            Bus number GJ 18 Z5170
            10/04/2022
            Ahmedabad to Anand
            Taken time was 7:30 from Ahmedabad and 10:13 PM at Anand bus stand
            Driver was not able to see the way and very rude and misbehaving with every single passangers
            His vision was not clear he's physical condition is not good for driving bus he was mantally frustrated guy
            Misbehaving with senior citizens and ladies too. One lady was fall down and still driver was misbehaving with her
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              K
              KiranPanchal
              from Ahmedabad, Gujarat
              Apr 12, 2022
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              I have Plan Journey on 16th Sept 2021 but as some reason Bus was cancelled and bus is not coming on that day . I have complained multiple times but still I wait for my refund.

              PNR No - G43436894
              Anand To Modasa
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                R
                Rollein
                from Dwarka, Gujarat
                Apr 12, 2022
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                Address: Devbhumi dwarka, T.V. station ridhi sidhi society
                Website: Customer complaint

                I talking about to driver root Ahmedabad to dwarka bus driver is very tuff he drives overspeeding the bus so please do action
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                GJ18z5054
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                  M
                  Mehul7568
                  from anand,gujrat, Kerala
                  Apr 11, 2022
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                  Address: Gujrat

                  I was traveling from godhra to ahmedabad
                  bus was going to ahmedabad
                  tickit detail are given below

                  dakor depot
                  no:247880
                  11/04/22
                  13:50:33
                  ordinary exp51

                  i have forgot my luggage at godhra .luggage contains black bag.
                  if you found it please return it to me.

                  regards,
                  thank you
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                    D
                    Dabhi Rutvik
                    Apr 11, 2022
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                    મારુ ચોટીલા Highway થી ticket booked હોવા છતા બસ chotila Highway પરના bus stand પર ઉભી જ ન રહી, &bus was also late about 30 minutes, The bus's arrival time is actually 3:15 am but that bus arrived at 3:45am but didn't stopped

                    About bus details
                    GJ-18-Z-7354
                    Jamnagar to Ahemdabad
                    +1 photos
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      P
                      padaliya vaibhav
                      Apr 10, 2022
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                      Address: Ahemdabad bus station (Gita mandir)

                      Respected sir

                      Taday l have visited gitamadir bus station (ahemdabad), I have a seen many people tribaled because of one person sited in washroom and take 5 rupees for use mutradi(washroom)
                      I also pay 5 rupees for mutradi use
                      Please accept my apologies and remove this charge

                      Your faithfully
                      V.H.padaliya
                      +1 videos
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                        G
                        Gaurav Singh Thakur
                        Apr 9, 2022
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                        Address: 312/13, Lal Bahadur Shastri Road, Satyanarayan Nagar, Amraiwadi

                        Hello Sir,
                        I am traveling from bapunagar to chaledi gandhinagar . So, i want to make my student bus pass but when i asked officer at bapunagar depot he didn't give me satisfied idea . So, please tell me that from where I can make my new pass .
                        Reply me as soon as possible .
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                        Solve my query as soon as possible !
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                          D
                          Daksh2211
                          from Ahmedabad, Gujarat
                          Apr 7, 2022
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                          Address: Gujrat

                          As i book 2 tickets for Ahmedabad to rajkot on 04/04/2022 23:30 pm monday
                          Place-Ahmedabad paldi bus station
                          We reached at the stop at 11:10 and waiting for our bus but bus was not reached at time over their
                          Than also we wait for the bus till 12:45 over the same place at paldi bus stop but the bus was nit reached and we come back home
                          Second day i buy new tickets and ride for Ahmedabad to rajkot

                          So i want my money back
                          Any how
                          I attached 3 photo, 2 for 04/04/2022 booking
                          And another one for 05/04/2022 bookings
                          I want to refund my money amd I’ll never travel in gstrc again in life coz of this.
                          +3 photos
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                            H
                            hada arvindkumar
                            Apr 7, 2022
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                            Address: Rajpipla narmda

                            Prior to the lockdown, 50 per cent of the routes that used to run regularly from Rajpipla to Baroda are now closed which is not running despite good revenue on the route. Which is our demand for resumption
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              G
                              ghasura asif
                              Apr 6, 2022
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                              There are the last bus for going to the desa the bus time is 9:45 but still 10:30 the bus is not coming bus is from Narayan sarovar to deesa... All the passengers are very tired and still waiting the bus... There are no response from bus depot also... So please look at in this matter...why The bus is so late...
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                V
                                Vijay_dwk
                                from DWARKA, Gujarat
                                Apr 6, 2022
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                                Address: OFFICE NO 10TH, 2ND FLOOR, SHRI KRISHNA SHOPPING CENTRE, M.G. ROAD

                                GJ 18 Z 5133 Driver Batch No. 1354 Bus from Dwarka to Bhavnagar Time 6 to 40 in the morning to run the bus as per the discretion not to stop the bus despite being a passenger
                                Vijay M vitalani advocate dwarka mo no[protected]
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  Parmar Gaurang
                                  Apr 5, 2022
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                                  Resolved

                                  Address: Kathlal

                                  First of all I would like to thank you for starting a new bus from kapadwanj to botad. But sir I request to you change the time of this bus because passengers cannot reach at sarangpur on time because this bus reach at sarangpur at 1:30 and that time the temple is closed and passengers can not spend more time at sarangpur and secondary if you do this bus time from kapadwanj at 7:30 and return at botad at 2 pm this time is very sufficient to all passengers. I come in this bus every week and if you do this time 7:30 from kapadwanj and return 2:00pm from botad all passengers reach their home on time because many passengers come from remote village of nadiyad, kathlal, kapadwanj so they all easily reach their home.this time also give your bus more income .last you also grow speed of bus so passengers do not be lazy during traveling. so thank you very much.
                                  Apr 5, 2022
                                  Complaint marked as Resolved 
                                  I would like to thank you for starting a new bus from kapadwanj to botad. But sir I request to you change the time of this bus because passengers can not reach time at sarangpur temple. When they reach at sarangpur at 1:30 the temple is closed so they can not spend more time there. Secondly if you do this bus time early 7:am from kapadwanj and return from botad 2:pm this time very sufficient for passengers and your bus income .and that all passengers who comes from very remote area they all reach their home very early. So i hope you consider my request and you also take proper stpe and do very sufficient for all passengers. Thank you very much.
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                    02 Anand Christi HMP
                                    Apr 5, 2022
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                                    Address: Ashipura, T-Umreth D-Anand Pin code:- 388205 Gujarat

                                    This is to inform you that, i am a regular student and i have to travel everyday through bus. I live in village named Ashipura, T-Umreth D-Anand Pin :- 388205.
                                    I kindly request you to order bus conductors to stop bus at Ashipura bus station. I have already complained about this to Bus Depot but they are not paying any attention. This should be considered as a request as well as a warning. If this shall continue, consequences would be dangerous.
                                    Thank you..
                                    Hoping for positive response
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      S
                                      skkrnair
                                      from Gandhinagar, Gujarat
                                      Apr 4, 2022
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                                      Neglegency and misbehave of conductor

                                      Sir/Ma'am
                                      Withdue respect and humble submission, I want to state a few words for your kind attention and needful action pse
                                      Iam serving in Border security forces, recently posted in Gandhi nagar
                                      Today I a first time experience in gujarati government bus from Gandhi nagar to Ahmedabad railway station.ticketno 169483.I was became a victim of misbehave and harassment of lady conductor in that Bus early told her To stop...
                                      +2 photos
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