Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

GSRTC: PNR:G50367346, DOJ:03/04/2022, Pickup Point:SHIHOR, Time:14:45, Crew No:[protected], GJ-07-YZ-8447.Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G50367346

This is Jay, currently travelling by the mentioned service, the bus is facing Machine failure in the AC, kindly provide substitute at the next stop which is Vallabhipur or Dhandhuka, else provide full refund to all the passenger for the inconvenience and compensate their valuable time as well

This happened with me twice, GSRTC A/C bus scheduled at 5:05 PM from mehsana and drops at Ahmedabad at 6:30PM.
But that's not the case, on 1 April 2022, i had online booking i had a train to catch from Ahmedabad at 8:25. As per bus schedule i should reach at Ahmedabad in well advance but bus arrived very late at mehsana depot, at 5 PM i asked depot help desk counter, they said the bus which should depart at 4:05PM was just left and the next coming bus is yours, and the bus is coming from dhanera, so bus runs with delay around 45 minutes.
Mine came at 5:45 and i boarded, i was supposed to deboard at geeta mandir stop but due to this much delay i have to deboard in between at RTO circle at 7:25pm and make my own arrangements to go further on time.
This is not it...on more time in feb 2022 i had train to catch at Ahmedabad at 8:00pm at that time the same bus picked up me at 5:50pm and as again i have to deboard at RTO circle at 7:30pm to reach at railway station. At that time with so nuch traffic if i was 5 more minutes late i would have Missed that train.
I just have one suggestion don't make fake promises to your passenger, if you are going to repeat your delays just revise your timings, or depart you busses early from source and change that timing on bus time table.
As i get to know bus scheduled to be depart at 4:05pm-------actually departing at 4:45pm and at 5:05pm was departing at 5:45pm
So i get to know about two but how many more????
So please revise the time to fit actual time of bus. Please don't fool of passengers.
This could lead them in serious trouble all because of your fake promises

Hi
Sir me dauly surat to navsari updown karta hu
But surat bus stop pe men ke 5 rs for urin and washroom ke 10 rs lata he
Ap pls isko kam karva do board pe to urin ka 0 he aur washroom ka 5 likha ha bolta ha to gali data he
Apna action nahi liya to ma video banavuga aur socieal media pe viral kardubga ya aga compliant karuga

As SG highway over bridge are done local route are going from bridge not coming down to Village like uvarsad, sargasan etc.. and passenger are waiting for it

Dear

Given below ticket has been booked online

Passenger travelled having normal phone & showing text message to the conductor

Conductor saying that physical copy required text message not valid & he has not allowed travelling

Is this right?????

Or kindly share the circular that printout needed with traveller

Bus detail are as under

GSRTC: PNR:G50243381, DOJ:30/03/2022, Pickup Point:JAMNAGAR BUSSTAND, Time:10:45, Crew No:[protected], GJ-18-Z-7165.Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G50243381

Regds,
Chirag Chauhan
[protected]

I want to complain against misbehaviour of gsrtc bus conductor . Bus number GJ18 Z 6417 . The conductor was very irresponsible towards his duties . Firstly when he didn't tell which seats were reserved . When i asked him he told No that seat is not reserved . Then later when the customer came and told him that this seat is reserved he forcefully told me to get up from the seat . His tone was very rough and rude . He is seeing I'm having plaster in my leg even though he's arguing with me to stand . So shame on him . He has a very ill mannered behaviour against patient . He asked me to stand for 50 mins and my leg got more injured . Strict actions should be taken against him . Bus details and face of the conductor is clearly visible . Please take strict actions .

Buses of bapunar, jasoda are not being stopped at the station by the driver's at the time of noon from 1:30 to 4:30. Regarding this strict action should be taken. It's on the daily basis. And they don't have any intention of stopping. Bus number - GJ18Z5735

I book ticket in gsrtc from navsari to fatepura dahod online at gsrtc official application bus time 13.00 today date 29/03/2022 but bus not come I visit bus station navsari inquiry window he ask me bus time change new time morning 09.00 am I loss my money and filling very bad I go other bus Surat and later fatepura I am very lat sir please refund me and please help me

Respected Sir,

According to the above subject, the route of the bus going to Ankleshwar-Rajpipla, although it is long and in a very old condition, is placed. The bus which breaks down in two to three days is allotted by Ankleshwar Depot. So that daily up-and-down passengers cannot reach the company / job on time. So up-and-down passengers face many difficulties on a daily basis. In order to allocate new bus considering the application of Rajpipla-Ankleshwar up-down passengers, the passengers can reach their company / job on time so that they are requested to take necessary action for allotment of new bus.

Thank you

In the morning Valvada - Surat bus stopped after 6:30 AM Korona and was not turned back due to which students in Up-Down could not be reached on time. So please start the bus as soon as possible ...

Surat - Valwada bus does not come regularly in the afternoon .

In the morning Valvada - Surat bus stopped after 6:30 AM Korona and was not turned back due to which students in Up-Down could not be reached on time. So please start the bus as soon as possible ...

Surat - Valwada bus does not come regularly in the afternoon so plzzz bus regularly

Date : 29/3/2022 - Tuesday
12:15 PM

Bus route : Talgajarda- Dwarka : Mahuva Depot

Conductor of trip ID 0605 is not following its prescribed route / diverting the said route (as per route card) and is also misbehaving with passengers. Taking unnecessary breaks which eventually leads to delay in reaching our destination.

The incidence is reported to Mahuva stand incharge and Mahuva depot manager but they found conductor familiar and didn't take any actions. And again passengers are being harmed.

Respected Sir,

According to the above subject, the route of the bus going to Ankleshwar-Rajpipla, although it is long and in a very old condition, is placed. The bus which breaks down in two to three days is allotted by Ankleshwar Depot. So that daily up-and-down passengers cannot reach the company / job on time. So up-and-down passengers face many difficulties on a daily basis. In order to allocate new bus considering the application of Rajpipla-Ankleshwar up-down passengers, the passengers can reach their company / job on time so that they are requested to take necessary action for allotment of new bus.

Thank you

Respected Sir,

According to the above subject, the route of the bus going to Ankleshwar-Rajpipla, although it is long and in a very old condition, is placed. The bus which breaks down in two to three days is allotted by Ankleshwar Depot. So that daily up-and-down passengers cannot reach the company / job on time. So up-and-down passengers face many difficulties on a daily basis. In order to allocate new bus considering the application of Rajpipla-Ankleshwar up-down passengers, the passengers can reach their company / job on time so that they are requested to take necessary action for allotment of new bus.

Thank you

I am from dhanali which is located in mehsana district and kadi talaku. Here i complain against bus conductor. My village is located mehsana- ahmedabad highway. Properly between nandasan mehsana, nearly nandasan. So my complain is it bus named kadi-mehsana bus's conductor not stop bus at stand dhanali. Bus time is early morning exactly 6 to 6.30 . Because of it, i always suffer from my problems. So, i request to head of GRSTC, please accept my complaint and take strick steps towards conductor. And solves my problem. Jay hind 🇮🇳

Ticket PNR G50137045/G5137046
Ahmedabad to vadodara and back total chages 418/-rs Cancellation changes 25% =104/-rs my refund amount is total - 314/rs ahmedabad gita mandir st stand online reservation counter no 5 .not give to me original receipt and told me our system problem so only 260Payment received.counter no 5only take me photo of cancellation chages .here not attached photo of ticket.give to me your email id so i will send to u proof.frude with public and not give to cancellation chages receipt.

With regret, I would like to say you that Driver of Pitol-Bhuj bus has taken half an of hold at hotel, near Dev village, Balainor, Dist -Mahisagar.Is it possible to waste the time of others in case of emergency, I request you to please give justice.
Thanks!

Good morning sir,
I am from Navapur (Maharashtra) who use to travel by GSRTC.
I have a complaint against a bus which moves towards Malegaon from patan (via Navapur), today I was waiting for that bus because I have to go Malegaon for my practical examination, and I don't have any other service to reach there, the only bus for Malegaon was (patan - Malegaon) when the bus reaches on the bypass driver had not stopped bus on the point. Everyday bus don't come in the bus stand it just get crossed from bypass road. Navapur is the stop given to the bus by GSRTC but the drivers of the bus don't stop bus here. Navapur is a big town in Nandurbar district and there are lots of passengers who uses GSRTC service. I have got late because of the inconvenience and a misbehaving like thing by a GSRTC bus driver. We can't expect this from GSRTC
I am requesting that you will definitely take action against the inconvenience of passengers, Thankyou sir for your time.
Date :- 26/03/2022
Incident Time :- 6:00 AM

Bus details :-
From :- PATAN TO MALEGAON
TRIP CODE :- 1715PTNMLGNSL30

1715PTNMLGNSLP5

Bus narayansarovar to ahemdabad time 7.40pm date[protected] me bhuj se bus me betha age stop pr mere family members the conductor ko mene stop krne ko bola or us jgh bus stop bhi tha so mene 2 se 4 bar bola but usne ignore hi kia

We are booked bus from keshod bus station to diu bus station morning 4.20 gsrtc bus . But we waited more the 2 hour for bus but not at keshod station booking no. PNR G50076824 there no help line for contact