Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Bus number - GJ18Z4195 DAHOD TO PADRA condoctor denied me stoppage at dhadhela station whereas I daily go to dhadhela in that bus so kindly do the needful so that justice may prevail for daily passholders

Date[protected]
Bus pick time 7:23 arrive at bharuch but still gating to late at ahmedabad tow time dinner hold and behavior not so much Ticket no. 093580 baroda arrive 10:00 clock so 2:30 minutes late look in to...

I tried 2 times and both time the money was deducted from the bank of total 1032rs but I didn't receive any mail or SMS regarding the conformation. I booked ticket for 2 male and 1 female and the ticket was 167rs each+ reservation fees
My trip was from gandhinagar to surat
Name: Meet Limbani
Date: 27/02/22
Trip code: 0600GNDSNGEXP51

Please kindly solve this

Dear Sir/Madam, I, Chintan Soladhra, was booked online ticket through gsrtc Applcation in on 22 Feb 2022.
My reservation booking as below.
Ref. No. :- GS18545053
From : Ahmedabad Gita Mandir Bus Port To Junagadh
Booked Seats : Adult-3
Amount :- Rs. 606/-
GSRTC
I didn't received any email as well as message for the transaction and 606 Rs. was deducted from bank a/c. I Call Customer care No. replied me that your deducted amount automatically credited to your bank.But still, I don't received any amount to my bank account. I request you to help me to get my refund as soon as possible. Kindly be needful in the matter. please do the needful.
Name: Chintan Soladhra
Contact No. [protected]

Date[protected]
Time - 9:30PM

Dear sir/ ma'am, myself Sonu yadav, from vapi, my work place and office is in sachin, so I was traveling from sachin to vapi, and I get in to GSRTC Bus number - GJ-18-Z-8317.

The bus was totally full of passengers and no more space was there to sit in it, i was also standing in there as other passengers, the driver was speeding the government bus beyond the speed limit and also for the same he was raash driving the bus, there were small childrens in the bus also women's, and senior citizens dispite he was driving beyond the limits, the exact limit i got from gos was 100KMPH that means he was driving at 110KMPH, i don't now whether he was drunken or not but he was totally out of his mind, when I complaint to conductor he also started misbehaving with me, i was feeling like it was a cage of prisoners, some how I was able to reach at my destination but i m sure that this same issue will be going to face other passengers for the same,

I believe that you will do justice for the same and strict action would be taken.

Regards,
Sonu yadav.

Date[protected]
Time - 9:30PM

Dear sir/ ma'am, myself Sonu yadav, from vapi, my work place and office is in sachin, so I was traveling from sachin to vapi, and I get in to GSRTC Bus number - GJ-15-Z-8317.

The bus was totally full of passengers and no more space was there to sit in it, i was also standing in there as other passengers, the driver was speeding the government bus beyond the speed limit and also for the same he was raash driving the bus, there were small childrens in the bus also women's, and senior citizens dispite he was driving beyond the limits, the exact limit i got from gos was 100KMPH that means he was driving at 110KMPH, i don't now whether he was drunken or not but he was totally out of his mind, when I complaint to conductor he also started misbehaving with me, i was feeling like it was a cage of prisoners, some how I was able to reach at my destination but i m sure that this same issue will be going to face other passengers for the same,

I believe that you will do justice for the same and strict action would be taken.

Regards,
Sonu yadav.

Bus driver don't stop bus at the location of side bus stand GJ-18y0710 is the bus number

I am from praja sevak news as a Aravalli chief I am going Ahmedabad form modasa depo bus ticket number 257739 and sum is 81 rupees so I gave 101 rupees but he delay to give me back my balance amount and even if I forget to ask him then always such bus conductor don't pay me my refund amount, I request to take an action on such bus conductor so he can do his duty properly and even very bad behaviour he is presenting

I booked my bus for baroda to nehrunagar on 21/2/22 . The bus was from surat .Gsrtc: pnr:g48896855, doj:21/02/2022, pickup point:baroda central bus station, time:08:15, crew no:[protected], gj-18-az-9295.

The bus was at 8.15am. But it didnot came till 8.50 am . I dont know at what time it came. Neither the booking dept gave proper response. I was provided with toll free no. But the lines were busy. No one answered me for the status.

This is very diappointing. Were we cannot get any update on our bus

I am Student i was going collage and am in bus himmatnagar to tharad GJ 18 z 5103 date feb 21 and conductor miss behave with me he's using abusive words for me.. he is using insulting words with everyone...

Bus number GJ 18 Z 7832(somnath)

Driver not stopping bus at patdi he has seen the passengers but not stop.

He wear sun glass and driving.

Please take strict action against him and know me.

Other wise i file complaint in cosumer forum.i have cctv proof of it.

Yours faithfully

Aasifbhai ghanchi
[protected]

Jakhu to diu bus 2 hours late bus time in enter rajkot 1:45 AM but not coming in timing, , , Conductor use bad words and also driver

Our journey on date 19/2/2022 from kodinar to adipur via GSRTC volvo sleeper with PNR G48813644 was canceled due to some mechanical problems at outdoor of kodinar near veraval bypass road opposite to Amigose hotel.Conductor shifted me and my accompanied person to other non sleeper bus after approx 1 and half hour.Bus conditions was not at par
It was unhygienic and slow. My journey was totally horrible as We made to shift to two different bus during whole journey. So I must get my rest of refund due to irresponsible nature of state transportation authorities.

Jamnagar to barwala Express bus Jamnagar thi upadva no time 13:45 che ane botad pohchva no time online pramane 19:00 no che pan aa bus 20:00 vage phochade che. 1 kalak late ane ratsa ma stand nathi evi jagya e pan ubhi rakhe che to bus na time no solve karo

Dear team,

I'm traveling to Ankleshwar to Surat, the condotor is abusing and not giving my money back, I have given him 500 but he is saying I will not give and abusing me, he told me that I will not give your money and I will trough out on my bus .
I'm too scared to him,

Pls team help me to provide my money back and take him strictly action,

Dear Sir, this is to inform you that BT Bus conductor doing misbehave while I'm traveling from MODHERA to ADALAJ. He is saying wolger word and getting physical by saying that what type o[censored]nwanted people come here.

Is this is Ok. This mail is doing from bus only, later I will provide the written complain for the same.

Kindly take the necessary action to avoid such things. This kind of things can spoil the department name and state name.

Ticket details is as follows:
No. 091375 20/02/22 16:16:44
Ordinary 0508
MODHERA X -- ADALAJ X

Thanks and Regards
Nitish Kumar
[protected]

Hi,
Please be advised that the bus from bapunagar to ghadera is overcrowded.
There are about 72 passenger in bus with 32 seating right now.
Previously the buses were bigger but now they have smaller bus and there is no space for people to even stand and some people had to stay back at bus stop because of space issue
There are no reservations made for disabled and pregnant women in the bus.
Can you please get bigger bus as it was previously so that more people can travel

Sir i was travelled in morning 5:40 on date 20/02/2022 by GSRTC bus number GJ18 Z 7603 from kalol to halol. I request the condusctor to arrange passenger ticket for me but he was misbehaved with me to get the change of the 100 INR to 19 INR, when we request him that right now we dont have the change, he shouted us with words like" if you dont have the change of money then why you guys are travelling in GSRTC bus". We also offer him to deduct the money from any online transaction but he simply refused the same with words like" this is GSRTC bus not a kirana shop where you guys are able to swap the cards or only transaction".

Respected sir if we are wrong please correct us. We need your concent and expected justice in that case.

Bus not stop Dhrol Trikon
This time date 19.02.2022 પેસેન્જર હોવા છતાં બસ ઉભી રાખતા નથી આ બાબતે ઘટતું કરશો..
આ બાબત અમે Press માં પણ આપીશું જયારે બસો ઉભી નથી રહેતી ત્યારે અમારે તકલીફ નો સામનો કરવો પડે છે.
આ બાબત ધ્યાનમાં લેશો એવી આશા સાથે હું અહીં complain કરું છું..!

Jay Hind..!

Jam khambhaliya
to
Mehsana

Gj-18-Z-7442

Date 18.02.2022
Zalod Ahmedabad
Bus not hold haldharvas chokdi
time 5.20pm