Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I want to complain against misbehaviour of gsrtc bus conductor . Bus number GJ18 Z 6417 . The conductor was very irresponsible towards his duties . Firstly when he didn't tell which seats were reserved . When i asked him he told No that seat is not reserved . Then later when the customer came and told him that this seat is reserved he forcefully told me to get up from the seat . His tone was very rough and rude . He is seeing I'm having plaster in my leg even though he's arguing with me to stand . So shame on him . He has a very ill mannered behaviour against patient . He asked me to stand for 50 mins and my leg got more injured . Strict actions should be taken against him . Bus details and face of the conductor is clearly visible . Please take strict actions .

Buses of bapunar, jasoda are not being stopped at the station by the driver's at the time of noon from 1:30 to 4:30. Regarding this strict action should be taken. It's on the daily basis. And they don't have any intention of stopping. Bus number - GJ18Z5735

I book ticket in gsrtc from navsari to fatepura dahod online at gsrtc official application bus time 13.00 today date 29/03/2022 but bus not come I visit bus station navsari inquiry window he ask me bus time change new time morning 09.00 am I loss my money and filling very bad I go other bus Surat and later fatepura I am very lat sir please refund me and please help me

Respected Sir,

According to the above subject, the route of the bus going to Ankleshwar-Rajpipla, although it is long and in a very old condition, is placed. The bus which breaks down in two to three days is allotted by Ankleshwar Depot. So that daily up-and-down passengers cannot reach the company / job on time. So up-and-down passengers face many difficulties on a daily basis. In order to allocate new bus considering the application of Rajpipla-Ankleshwar up-down passengers, the passengers can reach their company / job on time so that they are requested to take necessary action for allotment of new bus.

Thank you

In the morning Valvada - Surat bus stopped after 6:30 AM Korona and was not turned back due to which students in Up-Down could not be reached on time. So please start the bus as soon as possible ...

Surat - Valwada bus does not come regularly in the afternoon .

In the morning Valvada - Surat bus stopped after 6:30 AM Korona and was not turned back due to which students in Up-Down could not be reached on time. So please start the bus as soon as possible ...

Surat - Valwada bus does not come regularly in the afternoon so plzzz bus regularly

Date : 29/3/2022 - Tuesday
12:15 PM

Bus route : Talgajarda- Dwarka : Mahuva Depot

Conductor of trip ID 0605 is not following its prescribed route / diverting the said route (as per route card) and is also misbehaving with passengers. Taking unnecessary breaks which eventually leads to delay in reaching our destination.

The incidence is reported to Mahuva stand incharge and Mahuva depot manager but they found conductor familiar and didn't take any actions. And again passengers are being harmed.

Respected Sir,

According to the above subject, the route of the bus going to Ankleshwar-Rajpipla, although it is long and in a very old condition, is placed. The bus which breaks down in two to three days is allotted by Ankleshwar Depot. So that daily up-and-down passengers cannot reach the company / job on time. So up-and-down passengers face many difficulties on a daily basis. In order to allocate new bus considering the application of Rajpipla-Ankleshwar up-down passengers, the passengers can reach their company / job on time so that they are requested to take necessary action for allotment of new bus.

Thank you

Respected Sir,

According to the above subject, the route of the bus going to Ankleshwar-Rajpipla, although it is long and in a very old condition, is placed. The bus which breaks down in two to three days is allotted by Ankleshwar Depot. So that daily up-and-down passengers cannot reach the company / job on time. So up-and-down passengers face many difficulties on a daily basis. In order to allocate new bus considering the application of Rajpipla-Ankleshwar up-down passengers, the passengers can reach their company / job on time so that they are requested to take necessary action for allotment of new bus.

Thank you

I am from dhanali which is located in mehsana district and kadi talaku. Here i complain against bus conductor. My village is located mehsana- ahmedabad highway. Properly between nandasan mehsana, nearly nandasan. So my complain is it bus named kadi-mehsana bus's conductor not stop bus at stand dhanali. Bus time is early morning exactly 6 to 6.30 . Because of it, i always suffer from my problems. So, i request to head of GRSTC, please accept my complaint and take strick steps towards conductor. And solves my problem. Jay hind 🇮🇳

Ticket PNR G50137045/G5137046
Ahmedabad to vadodara and back total chages 418/-rs Cancellation changes 25% =104/-rs my refund amount is total - 314/rs ahmedabad gita mandir st stand online reservation counter no 5 .not give to me original receipt and told me our system problem so only 260Payment received.counter no 5only take me photo of cancellation chages .here not attached photo of ticket.give to me your email id so i will send to u proof.frude with public and not give to cancellation chages receipt.

With regret, I would like to say you that Driver of Pitol-Bhuj bus has taken half an of hold at hotel, near Dev village, Balainor, Dist -Mahisagar.Is it possible to waste the time of others in case of emergency, I request you to please give justice.
Thanks!

Good morning sir,
I am from Navapur (Maharashtra) who use to travel by GSRTC.
I have a complaint against a bus which moves towards Malegaon from patan (via Navapur), today I was waiting for that bus because I have to go Malegaon for my practical examination, and I don't have any other service to reach there, the only bus for Malegaon was (patan - Malegaon) when the bus reaches on the bypass driver had not stopped bus on the point. Everyday bus don't come in the bus stand it just get crossed from bypass road. Navapur is the stop given to the bus by GSRTC but the drivers of the bus don't stop bus here. Navapur is a big town in Nandurbar district and there are lots of passengers who uses GSRTC service. I have got late because of the inconvenience and a misbehaving like thing by a GSRTC bus driver. We can't expect this from GSRTC
I am requesting that you will definitely take action against the inconvenience of passengers, Thankyou sir for your time.
Date :- 26/03/2022
Incident Time :- 6:00 AM

Bus details :-
From :- PATAN TO MALEGAON
TRIP CODE :- 1715PTNMLGNSL30

1715PTNMLGNSLP5

Bus narayansarovar to ahemdabad time 7.40pm date[protected] me bhuj se bus me betha age stop pr mere family members the conductor ko mene stop krne ko bola or us jgh bus stop bhi tha so mene 2 se 4 bar bola but usne ignore hi kia

We are booked bus from keshod bus station to diu bus station morning 4.20 gsrtc bus . But we waited more the 2 hour for bus but not at keshod station booking no. PNR G50076824 there no help line for contact

પ્રતિ શ્રી સાહેબ,
G S R T C

જય ભારત સાથે આપ શ્રી સાહેબ ને જણાવવાનું કે આજે તારીખ 25/03/2022 ના રોજ જસદણ ડેપો ની બસ જસદણ - સુરત બસ નંબર
G J 18 Z 6885 બપોરે 12.30 વાગ્યે ખેડા થી નડીઆદ તરફ જતી હતી એમાં મુસાફરી દરમિયાન મેં નડીઆદ સિટી માં રામ તલાવડી બસ ઉભી રાખવા જણાવેલ હતું જે ફરજ પરના ડ્રાઈવર એ અહીં સ્ટેન્ડ નથી એમ કહી ઉભી રાખેલ નહોતી, વધુ માં ફરજ પર ના કંડકર ને મેં કંપ્લેઇન બુક આપવા કીધું હતું ત્યારે તેઓએ ઓનલાઇન બધું થાય જ છે હવે એમ કહીને મારાં 3 વાર માંગવા છતાં પણ કંપ્લેઇન બુક આપેલ નથી.

દરેક બસના ડ્રાઈવર નડીઆદ સિટી માં એન્ટર થતા રામ તલાવડી અથવા મિશન હોસ્પિટલ અથવા પેટ્રોલ પંપ ઓવર બ્રિજ એ એમના નીતિ નિયમ અનુસાર ઉભી રાખતા હોય છે પરંતુ સદર બસ ના ડ્રાઈવર એ સિટી માં એક પણ સ્ટેન્ડ પર બસ ના ઉભી રાખતા સીધા બસ સ્ટેન્ડ હંકારી મુકેલ હતી અને ફરજ પરના કન્ડકટર એ અમે સુરત ક્યારે પહોંચીયે પછી એમ કહેલ હતું.

આપ શ્રી સાહેબ ને જણાવવાનું સરકારી નોકરી અર્થે અપ ડાઉન કરતા હોવાથી આ રોજ નો પ્રશ્ન છે જે રૂટ થી બસ પસાર થઇ એ જ રસ્તે રીટર્ન આવવાથી સમય અને નાણાં વ્યર્થ થયેલ છે અને અંગત કામ માં પણ વિલંબ થયેલ છે.જેની આપ શ્રી સાહેબ નોંધ લઇ યોગ્ય કાર્યવાહી કરશોજી

લિ.
મુસાફર

In the morning Valvada - Surat bus stopped after 6:30 AM corona and returned to Devma. There is no place to stand as the next bus coming from the front is full. So please start the bus as soon as possible ...

In the afternoon Surat - Valwada bus does not come regularly, if regular up-down has a problem, then request to start regular bus ...

Here by reguisted to you please allow online booking facility available from bavlaroad to bhavnagar, rajkot, jamnagar. Speacial A.c.bus krushanagar to cresent

લુણાવાડા ડેપો ની બસ નંબર GJ 18 Z 3396 અને ડ્રાઇવર બેઝ નંબર 396 તારીખ 24/3/2022 સમય 13/45 એ સોનેલા ITI સ્ટેન્ડ ખાતે હાથ કરવા છતાં પણ બસ ખાલી હોવા છતા પણ બસ ઊભી ના રાખી..અમે 45 મિનિટ સુધી વીરપુર ની બસ માટે તાપ માં ઉભા રહ્યા.

I had booked bus for 9.00 AM. From surendranagar to Ahmedabad but bus has not yet arrived and the call are not receiving on GSRTC complain number and also no answer from bus depo help desk.
Its 9.38 AM now bus is stilll not arrived .
Bus number- GJ-18-Z-2147
ROUTE - SURENDRANAGAR TO AHMEDABAD.