Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

My grivance for gujarat government 's public sector-" GUJARAT STATE ROAD TRANSPORT CORPORATION-" City Baroda- Depo- Grivance agents bus driver as under on Dt 6-7-21 bus route name -" BARODA to-- UNA night service Bus no- GJ-18- Z - 7230- my ticket no- 73591- we pick up From -, BHAVNAGAR -to- -UNA-- on Dt-7-7-21 time two clock mid night than bus reached Rajula village at five "o" clock early in the morning than after fifteen kilometers from RAJULA village on high way bus driver stop the bus left bus and also his duty for fifteen minutes at that time we are only two passenger so please do needful

From Gandhinagar to Ahmedabad Pick up bus stoppage at Ch-0 between 6:00 PM to 7:00 PM evening.

My sister is serving in BISAG near NICM, Infocity. During evening she need to return home from Gandhinagar Ch-0 bus stop to Ahmedabad ( Khadia, Sarangpur, Kalupur, ST bus stand )

Dear Sir/Madam,

All Buses are already permitted for come in ST Stand - Santroad, but some reasons of drives and conductors bus not come in ST Stand (via Dahod/Baria to Godhra), When we was asking the conductor and drive then he spoke the ST stand are not available and his/her stopped on PLUS POINT of Main Market Santroad so that's why the traffic jammed for those time on EXPRESS HIGHWAY and also Dysfunction Travellers, student's, so please recirculating the information for buses come in ST-Stand for one Sided only (Dahod/Baria to Godhra) either the buses are not come still then i can contact to Higher Authority of ST Department for this matter but i trust you can needful this matter.

Thanks in Advance.

At Ahmedabad central bus stand of Gujarat, high charges are taken by related authorities for urinal, wash rooms, etc. Necessary actions should be taken by government. Authorities takes higher charges than they describe their charges on the board outside the washroom. So, take strict actions against them.

I cam at ahemadabad central bus stop for exam.. than I going in toilet block . I seen the persons in the block called supervisor taken urinal charge for every person's.. it is unconditional charge and series matter.. PLZZ look in to this matter .

Bus late by 40 minutes pnr42037293

Mobile number given in ticket msg is wrong

Bus tracking is not available.

On monday 26 july 2021 at petlad nadiyad division, i was traveling to bharuch in petlad surat Express at 5 am,
We travel regular in this bus..as usual we ask for bhruch ticket assuming he will give ticket to zadesswar chokdi insted of that he gave us GNFC tikcit without asking us. Both stop has same tikit price of 224 we didn't notice the different of stop..
When we passed the GNFC stop as we are about to leave at zadesswar chokdi the conductor demand our tickit saying its for GNFC and asking us to get another tickit..
We respectfully declined because its not our fault. He said " bhruch means GNFC ONLY but other conductor always gives us zadesswar tikckit or ask us which stop we want.
Now this conductor get aggressive against a female threatening to leave us on the middle of service road in rain...
My point is both stop had same tickit price from petlad which is 224 for 2 person which paid still conductor making an issue while its his fault that if he didn't understand which tickit to give he should ask because thers is no written thing as GNFC is only bhruch.

Please take some action on this matter beacuse threatening a female that i leave you on middle of road is not our country's culture there shoud be some manners in behavior as a customer i request this.

Thank you

Respectively,

Conductor tell me 10 RS COIN Not working in the market.And they being miss behave with me.

Dear Sir,
There is bus route shecudeled @10.30 AM from Ranip to Bhiloda. After confirmation Ranip bus depot we went to drop my father and other passanger @10AM today i.e 16.07.2021. However waiting at bus deport for more than a 2 hours bus not arrived.

We asked 3 times at inquiry office but they are unable to help us. As they said Bhiloda bus deport bus are never on schedule so we cant say anything and we dont have a inforamtion that bus started from Bhiloda or not. I tried Bhiloda bus depot number but as usaul government style they have not pickup the phone.

Myself have to reach office but not able to reach and loss of today's salary too. Who is the repsonsible for that?

All of your are sitting there to provide proper facitly to citizens run the show. If officers are unable to do your duty then why they are there? They must be fired liked priviate emplpyee.

There are many people like us facing such problem. People dont have time to complaint and they hencec they are choosing alternate channel like private vehicle. This way government losses the revenue too. But who take cares? Its public money hence no one botheres about it.

Writing this mail conciasely. Hope you put right people at tight position and improve service.

I request you to componset my day salary alongwith 4 other people with me who want to travel.

Regards,
Indrajitsinh
[protected]

I am travelling on every monday from Ahmedabad Gitamnadir Bus Port to Surendranagar at 7.00 am. in bus vehicle number- GJ- Z- 6741.
Every time I am leaving the bus at C. U. Shah College of Engineering and Technology. But today i.e. 26/07/2021 the bus conductor has refused to stop the bus at the college place and behave very rudely. The driver was ready to stop the Vehicle but conductor has enforced him not to stop in very bad manner.
Kindly do needful for the same.
Thanking You.

Hi this Prem yadav I stay at Umargam valsad, gujrat, on dated 25/07/2021 at 5:30 PM I asked from the inquiry counter for the route o[censored]margam which bus will go to Umargam. They replied with bus number 3275 will be there on time 6:30 PM after waiting for more than one hour bus came than me and my dad ran to pick the bus finally we sit on bus and we ask where this bus will go they said this bus will go to valsad after listening this word I suddenly ran down and again I gone to inquiry conter and I said this bus you told it will no go to Umargam after sometime lady conductor came from that bus no. 3275 and she said no buses will go to Umargam I interrupted her and I said who take this decision and how you cancel this government buses then she replied I stay in valsad and I had taken all the passenger who stay in valsad and I already make the all the ticket from the customer now we are moving valsad than I said than what will happened for us is there any buses for Umargam they replied me now there is no buses for Umargam. Please take necessary action regarding this issue my dad is heart attack patient now I am roaming here and there to reach my house please reply asap

GJ-18 Z 2081
PNR NO. G41942029
Driver drives bus very careless, he put all passanger's life in danger while journy.
We told both of them driver and conductor twice but he drives very careless.
I booked the bus unai to ahmedabad but I realise that my life in danger so I left the bus in mid of journey at vadodra depot because I warried about my life. And eight passanger's also left the bus.
Vimal Patel [protected]
Rakesh Patel [protected]
Piyush Gamit [protected]
Dhaval Patel [protected]
Sanjay Vaghmare [protected]

GJ18Z 2802.
Always coming late at rajkot depot by 7.30am as per rajkot depot manager!

Than in all place reach late by 30 to 45 minutes.

Take serious action again it!

Regards
Custmer.

*GSRTC m-Ticket*AHMEDABAD ISCON CROSS ROAD X to BHAVNAGARName:maulik patelTripCode:0800ABDDIUEXP51PNRNO/OB:G41897225, GS14703104 DOJ:[protected], :08:20:00, EXPRESSSeatNo: 6BoardingPt:AHMEDABAD ISCONTxn Pass:ndu7Mc1E Carry ID during jrny. T&C apply.

BUS: EXPRESS bus SURENDRANAGAR TO JAMNAGAR
TIME : 8:10 AM
DATE :21 JUL
STOP : RATNPAR POLICE STATION

Bus driver has not stopped bus at official stop of gujarat government in Surendranagar even bus is not full.
I request to accept this complaint against this issue.

Respected Authority,

Here I am submitting this complain for late bus arriving at Atkot bus stop. Bus route is Jetpur to Ahmedabad krishna nagar. Bus Departing time was 02:55 PM from Atkot bus stop but bus was arriving at 04:22PM. Who will responsible for West of many people time who is waiting for bus? Is government will pay for there West of time. Every time in GSRTC services bus always too late more then 15 or 20 minutes who took responsibility for regulation in bus arriving time?

GSRTC need to improve there services at least bus must arrive on time at station. 🙏

Respected authority,

Here I am write this complain against late bus from GSRTC jetpur to ahmedabad bus. bus pickup time from Atkot is 02:55 PM but at 4:19 PM Still bus not arrive. Please regulate your services cause so many people waiting for bus what about our time west. Who will took responsibility if bus arriving too late?
Government should improve there services. Cause in transportation many people loss there time as mine. There is must low for GSRTC too so for public and GSRTC dept. So government can regulate easily there services.

Over collage started but students pass permission is not allowed...
Please give students there pass permission

Hello
Mari complaint surat na sales executive Against complaint che.
18/07/2021 time first call 7:23 pm and second call 7:24 pm a main karyo hato.
Main jayare first call tyare main emm puchelu k surat thi bechraji vali bus aaj ketala vagye nikalshe? To surat sales executive jor jor thi boom padva lagya and mne kahe che tame hamna mne thodivaar pela j to a question puchyo hato. Main sir ne kidhu k hju main tamne first time call karyo che ne te manva mate tayar pn nota ne mne answer aapya vina j call cut kari nakhyo

Second call ma pn jor thi boom padta padta answer aapyo..

Maro questions che k a sales executive ne Gujarat sarkar salary nathi aapti???
Te sales executive su free ma job kare che????

Sarkar thi bhul ma salary ochi aapay jase to te sales executive tarat j sarkar ne complaint karshe and tyare mne j rite javab malyo te j rite sarkar tene javan aapshe to tyare tene kevu fill thase???

Mari pase te bne call na recording pn che.

Job to ame pn kariye chiye, ame pn customer care number use karva mate company mobile aape che. Ame loko ne shanti thi j javab aapiye chiye, ame a sales executive ni jem vahiyat answer aapiye ne to company kal savare bandh karvi pade jema nukshan aamaru j che aamari job bandh thayi jase ..

Te sales executive ne k jo sarkar teni pase free ma kam nathi karavti tene salary aape che tena work ni.

Please dear sir your staff Mahuva to waghodiya bus conductor miss behavior and rudely toking I have unchakotda to bhavnagar journey but unchakotda bus brake daun but not my information bhandariya stopes today mahuva waghodiya bus conductor rudely taking and missed behavior and other deesten up