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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Feb 25, 2026
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 75

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N
Nilesh086
May 29, 2021
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Address: Ankleshwar

Plz tell the bardoli kapadvanj bas driver to drive his bus carefully .
Even bas conductor behavior also soo much rude...he has no manner how to treat his passenger...

Today morning due to improper driving one lady got a heavy backpain ( most probably his back bone is break )

I humbly request u plz take some serious action against them...

Bas no : GJ18 Z 4898
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    P
    Prakashal
    May 28, 2021
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    Address: Navsri

    Ma roj navsari se surat traveling karta hu
    Par roj 1 bus ati jiska board navsari to bilimora tak he hota ha aur bus surat jati he aur bus jslust 2 ya 3 min rukti he air passenger ko lagta he k bus bikimora ja rahi ha is liya koi bethta nahi ha
    Aur driver Ur coundecter bhi koi reply nahi data ha

    Aur sir pleass 1 help kardo roj sam ko 5 baja k bad 1 bhi bus sachin chokdi mahi rakota ha sir pleass sir chahiya to ap uska report check kar la jo long route se ati he wo khali bhi hoti ha fir bhu khadi mahi kartasir 1 y 1.30 ghanta tak khada rahna padta ha sir ku ki bis pass nikla hota ha is liya pls sir solve problam
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
    Bus number is gj18z3869

    Sir photo he pan ioad nahi ho raha ha
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      B
      Bhoomi mehta
      May 28, 2021
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      Address: C-404, aneri heights,nadiad

      Driver has not stopping the bus as I raise my hand at Vania vad station at nadiad,
      I am submitting the complain for the second time. Please take strict action against it.
      Bus was not fully packed, there were some space to seat, bus name is Ahmedabad - borsad.
      Please take strict action against it, otherwise I am going to submit the complain in PMO.
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        M
        Mayurdhvaj
        May 26, 2021
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        Address: Godhra

        My name is Mayursinh Mahida, I Have Upd and Down From Godhra To Piplod, The Actual Distance Between Godhra to Piplod Is 34, I Have Found 3 Ticket of Express Bus from Godhra to Piplod The Rate Is Different In Those 3 Ticket Rs.44.Rs.46 And Rs.47
        My Question Is Same Raute Same Distance
        Then Why Rate Of Ticket Is Different
        Please Rely Via Mail
        My Email Id Is
        Mayursinh.[protected]@gmail.com
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
        May 26, 2021
        Updated by Mayurdhvaj
        Rate difference
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          L
          May 25, 2021
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          Address: ગોધરા

          હું ફરિયાદ નોંધાવી ને જાણ કરું છું કે મોડાસા ગોધરા મોડાસા લોકલ બસ જે ગોધરાથી આજે 25.05.2021 ને સાંજે 6:00 કલાકે ઉપડેલ છે.અને અમો મારા પરિવાર સાથે ભૂરાવાવ ચોકડી થી બસમાં બેસવા જતા હતા મારા પગમાં ઓપરેશન કરેલ છે હુંઅને મારા પરિવારે ગણી જ બુમો પાડી પરંતુ બસના મનસ્વી સ્વભાવવાળા ડ્રાઇવર મારી સામે જોઇને હાથ હલાવી ના પાડી અમને બસમાં બેસાડ્યા નહીં.જેમાં બસમાં 50% થી પણ ઓછા પેસેન્જર હતા.. આવા મનસ્વી ડ્રાઇવર ના કારણે એસ.ટી.ખાતું હંમેશા કલંકિત થયેલ છે. જેથી મારી અરજી સ્વીકારી તે ડ્રાઇવર સમક્ષ યોગ્ય કાર્યવાહી હાથ ધરવામાં આવે તેવી અપેક્ષા...

          આપના વિશ્વાશું
          પેસેન્જર
          એલ.એ.બારોટ
          [protected]
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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            C
            Chirag patel 8683
            May 22, 2021
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            Address: Surendranagar

            Bus rajkot radhanpur, at early in morning in surendranagar its not pickup presenger at pickup point, and not stop bus, conductor says not space in their bus but already many space available in their bus
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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              K
              Khan Qamar Khan
              May 18, 2021
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              Address: 887 GIDC Makarpura

              Sir immediately close all buses surat but I m and barish ki wazah se ham kahin ja bhi nahi sakate surat depo ke workers ka aacharan bhi kafi roud hai please arrange two buses surat to vadodara passenger problem .
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                R
                raghuraj thakor
                May 17, 2021
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                Address: 2509 bethal society anand

                Dear sir
                here i inform you that the morning local bus 7.00 am anand to vadodara not came in prober time or some times bus will not came in morning .
                some time customer think that bus will came in morning but after standing ofr 30 miniture bus weill not came in the timing schedule at anand .every body became harresement during pandemic time .
                onne request pl make 2 local bus during morning session beacuse every person want to go for job at morning so some people are not able to seat in local bus beause of sop of the govt.

                regards
                raj
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  G
                  GulamMohuddin N Manva
                  May 17, 2021
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                  Address: songardh depo

                  Gj 18z 4885 ye bus sarkar gaid line ke mutabik sosiyal distance ka koi rules follow nai ho raha hai ham log on line booking karvate hai usme social distance vali seat dekha te hai abhi ye bus me jabrjasty se ticket mastar seat pe bitha raha hai
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                    P
                    Pareshkumar Makani
                    May 16, 2021
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                    Bus Not Stop At My Boarding Point

                    Good Morning Sir,
                    My Name is Makani Pareshkumar.
                    I have booked my Bus Ticket From Rajkot To Shihor with GSRTC bus which departure time is 6:30 from Rajkot Central Bus Stand.I already Mentioned in my ticket that my boarding point is Aji Dem Chokdi, Rajkot.I already reached there at 6:25Hrr.I saw one white colour Express bus was passed infront of mine which is going to Bhavnagar.So why driver not stopped bus at my boarding point...
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                    H
                    H k koli56
                    May 11, 2021
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                    Address: Village Kera ta: Bhuj

                    Dear Sir,
                    Please star mundra to Bhuj Bus of 20:00
                    We are facing a big problem to Updown daily Bhuj to Mundra there is last Bus from Mundra to Bhuj is 18:30.
                    So I request to you please start Bus of 20:00 Mundra to Bhuj.
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      K
                      kalpesh@57
                      May 9, 2021
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                      Address: AHMEDABAD

                      ઉપરોક્ત વિષય અનુસંધાને જણાવવા માંગુ છે કે આજ રોજ નોકરી પાર જતા ખેડબ્રહ્મા-પીરાણા બસ માં માસી તરીકે વ્યક્તિ આવી પૈસા માંગવા લાગ્યા, , મેં ના આપ્યા માથે હાથ પછી મોં પાર થી માસ નીકળ્યું મેં કહ્યું આપ કઈ રીતે પૈસા માંગી શકો...નથી...થોડી વાર પછી બીજા વ્યક્તિ ને બોલાવી ને મારી પાસે થોડી બોલ ચાલ કરવા લાગ્યા...બસ માં થી નીચે જાવ, , , કહ્યું મારે ૭.૪૦ ગીતામંદિર મારે જી.સી.એસ. હોસ્પિટલ ચામુંડા બ્રિજ ૮:૦૦ વાગ્યા સમય હતો હું નીકળી ગયો...દર રોજ હું આ વસ્તુ જોયા કરું છું...આ પૈસા કઈ રીતે માંગી શકે, , , ?અને આ રીતે પબ્લિક ને હેરાન કઈ રીતે કરી શકે...?મેં ૧૦૦ નંબર પોલીસ સાહેબ કંટ્રોલ રૂમ માં વાત કરેલ છે...પણ હું પહેલા એસ.ટી. નિગમ ને જાણ કરું છું...
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        M
                        Mahipal sinh Jadeja
                        May 6, 2021
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                        જય ભારત

                        હું મહિપાલ સિંહ જાડેજા તારીખ 06/05/2021 ના ભુજ થી માંડવી રૂટ ની બસ નંબર GJ18Z1215 મા મુસાફરી કરી રહ્યો હતો તે દરમિયાન મારી બે બેઠક ની ક્ષમતા વારી સીટ મા બસ ના કંડક્ટર તથા સાથે ના એક કહેવાતા st ના અધિકારીએ મારી સાથે ગેર વર્તણૂક કરી અને covid - 19 ની સરકાર શ્રીની નમસ્તે ગાઈડ લાઈન નું ઉલ્લંઘન કરી ને બળજબરી પૂર્વક મારી સીટ સાથે અન્ય મુસાફર ને બેસાડવા કહેલ તથા અધિકારી એ મને લુખો એવા અપમાન જનક શબ્દો નો પ્રયોગ કરેલ મારી આપ સાહેબ ને વિનંતી છે કે આ બસ ના ડ્રાઈવર કંડક્ટર તથા કહેવાતા અધિકારી સામે કાયદેસર ના પગલાં લેવામાં આવે.
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                          J
                          Jeck123
                          May 6, 2021
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                          Address: G.18 KRISHNA APP BEHIND TEJENDRA COMPLEX SONINI CHALI ROAD ODHAV, 25

                          Munpur lunawada Ahmedabad bus was no stop in Dev chowkdi stopage
                          On dated 6 th May 2021 erly morning 6:30 am. Is it driver authority to stopage will b decided????
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                          May 06, 2021
                          Updated by Jeck123
                          Please get me as soon as possible reply and take action to do needfull
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                            U
                            uhc 3 nagalpur
                            May 4, 2021
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                            Address: AT. NAGALPUR , MAHESANA STATE. GUJARAT
                            Website: GSRTC

                            Date.4/5/2021
                            i am health worker. I worked in government hospital. Today at 5.08pm mahesana to talod bus not stop at nagalpur bus stand mahesana. There are no more passenger in bus but driver show me on nagalpur bus stand and increase the bus speed and going without stop at nagalpur . After this bus no any bus available for going to vijapur. I am daily up down in this bus. So pls request to sir punish the driver ane tell them to stop bus at nagalpur, mahesana
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              A
                              Aftabmmemon
                              May 3, 2021
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                              Sir
                              My boarding point was ujala circle
                              Also i confirmed the same by calling him
                              But eventually he didn't stop the bus at the station and i missed the bus.
                              So now i want my full amount back and compensation for my mental agony and wasting of my time.
                              Following are the details of the bus

                              GSRTC: PNR:G40761720, DOJ:03/05/2021, Pickup Point:AHMEDABAD ISCON, Time:07:55, Crew No: [protected], GJ-18-Z-6434.Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G40761720
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                प्रविणसिंह चौहाण माड़का
                                May 1, 2021
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                                અમો દ્વારા 2 દિવસ થી થરાદ થી માંડવી(ભુજ)બસ નું રિઝર્વેશન માટે ઓનલાઈન એપ્લાય કરી રહ્યા હતા પરંતુ એકેય બસ શો કરી રહી ન હતી. બસ શો ન થતા આપણી હેલ્પલાઇન ઉપર કોન્ટેક કરવામમાં આવ્યો જેમાં પેલા 7 મિનિટ કોલ રિસીવ ના કર્યો ત્યારબાદ બીજો કોલ રિસીવ કરતા હેલ્પડેસ્ક માં બેસેલ વ્યક્તિ ઉડતો જવાબ આપ્યો કે બસ શો નથી થતી એટલે રિઝર્વેશન નહીં થઈ શકે, બસ શો નથી થતી એતો અમે પણ જાણતા હતા પરંતુ શુ કામ શો(show) નથી થતી એનું કારણ પૂછતાં મિત્ર દ્વારા એ થરાદ ડેપો નો સંપર્ક કરવા જણાવેલ તો ઓનલાઈન હેલ્પડેસ્કઃ નો કોઈ અર્થ નથી.
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  K
                                  Kailashben Joshi
                                  Apr 26, 2021
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                                  Address: Kotdapitha

                                  Savarkundla rajkot bus kotdapitha gaame stop hova chhata ubhi rakhta nathi.
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                    T
                                    Trushen Thakkar
                                    from Mumbai, Maharashtra
                                    Apr 26, 2021
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                                    Address: B4 JALARAM KRUPA, opp Anand mercantile computer science college

                                    Bus from Mahudha to Gajera which is coming to Anand depo around 9:45. Driver and conductor are roaming out for their entertainment and thereby wasting time of all passengers. They are not driving on time. On complaint, they are replying rudely.
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      S
                                      sagarvisad
                                      Apr 25, 2021
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                                      Spreading CORONA VIRUS from bus management

                                      Dear Authorities,
                                      Now a day which pandemic situation we faced into that GSRTC bus management system directly responsible for increasing CORONA +VE cases, How that explain below:

                                      1) Most of buses bypassed before corona curfew hours start [8:00 pm], and mainly BALASINOR to VYARA daily bypass SURAT from Kamrej at 6:30 pm to 7:30 pm also Kapadvanj to Bardoli also same time bypass SURAT and due to that bypasses of buses...
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