Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Dear Sir / Madam,

I traveled today at 11.30 AM from GSRTC Bus Number GJ 18 3485, Vadodara-Kevadia Local Bus. I had taken ticket for Tilawada Village Bus Stop from Somatalav Bus Stop.

While reaching at Tilakwada, Driver denied to take bus in village and he is very rudely behavior with us and he didn't take bus into village and done bypass.

I was traveling with my mother and handicapped sister....

Respected sir, .
I have booked ticket of surat to dhandhuka on date:- 23/01/2021
PNR:-G38816779
But bus not stopped at point and also do not aware me,
Pls do need full...

Sir,
Mari pase Bus no Dahej to Zqdeshwar (waya- Bholav) monthly pass chhe, but nter city bus GNFC-BHARUCH to Dahej na Diver cum cundatar Bus ma Pass chalavani na ke chhe, Mari Bus ma Tamare aa monthly pass ny chale.
Avi j rite bija Pass pasaanger sathe Bus ma biji var n besva nu kahe chhe.
Aap sir ne request chhe ke future ma avi rite pasaanger sathe vartan na thay.
Your regard to us....

Dear sir/ma'am,

This is Sonali Vaghela. I'm working at Statue o[censored]nity. I live in Rajpipla hence I need to travel from Rajpipla to my work location (statue o[censored]nity) Kevadiya. I'm working at Statue o[censored]nity since 27th October 2018. Daily, I'm coming here for bus inquiry at inquiry desk but there's no one at Control cabin, Kevadiya bus depo after 4:00pm. And the depo manager is very rude. He was not giving any reply. Kevadiya...

Gandhinagar depo ma upadati bus no time change karva ni cho. Gandhinagar to Dehgam 6:00pm vage upde che. To tano time change kari 5:45pm karva vinati.
Gandhinagar depo ma thi 5:30pm pachi Dehgam java mate koy bus nathi. Gandhinagar depo ma thi 6:00pm to 6:30 pm vaga sudhi ma 6 bus Dehgam jay che. To Dehgam depo ni 6:00pm time bus 4:45 kari apava ji. Amare Bayad thi agad java nu hoy che pan Dehgam thi bus nikdi jay che. Biji koy bus...

DOJ:[protected],
TripCode:1000SLVSSRTGJ47
PNRno :G38730447
SeatNo:9
Amt Refunded:Rs.:80....

PNR : G38791751
TICKET ID : 228HO7V
ORDER ID : [protected]
TRIP ID : GSRTC:2230VPINHRNRUL1:34472:567:10251:22/01/2021
FROM Bharuch TO Ahmedabad at 02:54HRS,[protected]
Name: GSRTC
Boarding Point: BHARUCH GNFC STAND--
Reporting Time: 02:54 HRS.
Seat(s) #: 9

The bus didn't arrive, and was waiting on the bus stop without any mode to contact the crew of the bus. Am disappointed...

Aaj roj dt 20/01/2021 na roj hu ane maro bhai jyare Madhuram bus stop per ubha hata tyare 3:50pm ae Mangrol depo ni bus jeno rout Junagadh Bantwa Mangrol hato tyare driver ane condecter ae bus ubhi no rakhi ane purpat zadape drive karel se ane bus ni seating pan khali hati....

Whenever he calls customer care, he picks up his thank you phone and mutes itAnd no one speaks from the front and inevitably the customer has to hang up the phone and if we do it again then those people keep mute and talk and once they get the information by phone they would tell me to talk to them when you get a call. If we miss you for you, we will call you from anywhere at any time. Those people already have minutes and inevitably the...

Sarkar shree taraf thi covid -19 na chalta seat block rakhvama aave 6 ane conducter na janita ne bajuma besadi jay 6 dadagiri karine (aa bus te kharidi nathi lidhi ) eva shabdo no prayog karine
Savarkundla selvas bus no. Gj18z1854
Date 19
.01.2021...

6:30 bas rot naliya bhuj naliya...

Hello Team
I'm Taslimahemad, today I was booked gsrtc tickets and travel in their bus I'm facing very irritating experience, I booked tickets for palanpur to ahmedabad, PNR Num G38691564, OB reference number:GS13062041, i booked tickets for Gurjarnagri but palanpur depot appointed Local bus, I think that's one type fraud from Gsrtc, and bus conductor don't have sense of talk, conductor talking rudely, and the conductor is giving me...

Date 16/1/21 Ahwa gandhinagar ac SLEEPER Bus

Bus na conductor a ladies na private part par hath fervyo babat

Sri manager
Date 16/1/21 na roj Ahwa gandhinagar bus ma vansda thi CTM Ahmedabad sudhi musafari darmiyan tamari bus na conductor a ctm najik bus pohchta mare destination point utarvanu hovathi hu driver cabin ma gai tyare mara pag na uparna bhag par gandi rite hath fervyo che ane conductor potana...

Dear sir,
I am a G.S.R.T.C. bus no. GJ-18-Z-6702 traveling from Jafrabad to Ahmedabad at 22:45 on 15/01/2021 in.In the meanwhile, according to online ticket booking, my seat is number 29, 31 and no one can sit in seat number 30 due to COVID-19.So when I told this to the conductor, the conductor told me that 3 people sit if you want to sit. So one is that your conductor does not follow the rules of Covid and behaves rudely.The third...

I am right now travelling in siddhpur to jamnagar bus . I booked my ticket fron ranip - ahemdabad to Rajkot bus port. But now bus conductor says that there is no stop in rajkot bus port. Bus will only stop at Greenland pick up point and he is saying that we have to pay more money for the stop at madhapar chokdi.So how can i reach home before curfew start.There are some people travelling with me also have the same problem. And why there is...

I seat in Gj-18-z-2796 for many times Ahmedabad to una. But today the conducter of bus is very rude and answering properly. And specially he is asking for extra money but do not provide ticket and show me the rules and regulations....

Your driver of bus number GJ-18-Z-1617 is talking bed to the passenger as they had taken passenger seat and we told him to please give our seat as we have to sleep then he is telling bed words kindly take same strick action agais him date of the journy is 14/jan/2021
This is my ticket detail
GSRTC: PNR:G38557053, DOJ:14/01/2021, Pickup Point:LIMBDI, Time:19:28, Crew No: [protected], GJ-18-Z-1617.Track :https://bit.ly/2OjP1lw?pnrNo=G38557053...

In this pandemic situation, government make guidelines for running a bus. GSRTC Not follow guidelines and running a bus. In 46 seater bus GSRTC allow more than 60-65 passenger. GSRTC violating the guidelines....

I'm travelling from baroda-surat and one passengers (non-gujrati) picked up from bharuch and he didn't listen sound of conductor. At the time we reached to ankleshwar, lady conductor came and start yelling on Non-gujrati passenger that you didn't listen, you have to pay extra money because you didn't get ticket from bharuch..
Lastly lady conductor gave 108 Rs ticket and charged 160 from that person..
This whole incident happen...

I have suggestion . I think every bus should have atleast one dustbin. I have seen most o[censored]r buses don't have dustbin. If we want to keep our road clean than dustbins are necessary I think. Think about it. I hope this will apply. Have a great day....