Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I am waiting for bus for modasa from lunawada. Then bus (zalod-kalol) came at 2:00 pm in lunawada(date12/2/2021). Conductor deny to seat in bus and say no seat available but I see many blank seat in bus. Conductor used many bad words. Again one more bus came dahod-radhanpur and same story repeat. Both conductor denied to passenger to seat in bus. GSRTC and Gov of GUJARAT should need some action against this type of employee.

Respected sir
Lady conductor misbehave with presenters .sir you can confirm with all pessangers who reserved his ticket online booking.
. Trip code GSRTC:0600DWKABDGJ47:20341:496:678:12/02/2021...

Respected sir,
I am living in Dholka rural. I am employed in privet sectors. I am daily going to my office by Bus. My office time is 10 am to 6pm. My problem is There no bus stop our bus station we wait more than 1 to 2 hrs waiting everyday. We Complain about these issues to our deposit manager but he can't take any action on it . And he answered in Angry ton and uses rude language in phone. So we Request take action on these matter earlier possible.

Bus Number :GJ 18 Z 1891.
Bus from Sanand Depo Ahmedabad.

Bus is running from Gandhinagar to Sanad.
I am standing at Adalaj Cross road at 6:30PM on 11/02/2021.bus came from Gandhinagar and go to sanand route.one Passenger is drop from bus at Adlaj Cross, But Conductor is take to us in bus and he rudely behaving with us.
Than I enter in bus, I found that three seats are available in bus, we are both, me...

નમસ્તે સર/મેડમ.
સ્ટોપ નું નામ શીલ (SHIL) તા.-માંગરોળ જી.- જુનાગઢ અહી એક્ષપ્રેસ, ગુર્જરનગરી બસ ના સ્ટોપેજ છે, પરંતુ ઓનલાઈન બુકિંગ ની અંદર આ સ્ટોપેજ બતાવતો નથી.
જેથી વેરાવળ, જુનાગઢ, રાજકોટ તરફ જવા માટે મુસાફર ને આગળ ના સ્ટોપેજ માધવપુર પરથી બુકિંગ કરાવવું પડે છે, જયારે મુસાફર શીલ (SHIL) સ્ટોપેજ પર થી બેસે છે, જેથી કૃ મેમ્બર અને મુસાફર ને પણ પ્રોબ્લેમ ઉપસ્થિત થાય છે.
તો ઓનલાઈન બુકિંગ ની અંદર શીલ (SHIL) સ્ટોપેજ એડ કરી આપવા વિનંતી. . .

Sir/ Madam, I have booked my ticket with following details, but I have not received any ticket conformation by e mail or message but the money is charged for two times from my SBI bank account, So kindly request to refund me or give me new ticket conformation. Booking date 10.02.2021, Journey date: 11.02.2021 from: SURAT to: PATAN. TOTAL TICKET: 1 SEAT NO: 13 AMMOUNT: 238+238=476/-. SO MY HUMBLE REQUEST TO U SIR/MADAM PLZ REFUND ME OR SEND ME TICKET CONFORMATION AS SOON AS POSSIBLE USER ID: MANSURI TABREZ EMAIL : [protected]@gmail.com

Respected Sir, My name is Nonghabhai Raiyabhai Dorara I am senior citizen I have traveled from Ahmedabad to Dhrangadhra on 7th february I have a ticket of journey of GSRTC, I want to drop on my station at GIDC Where it is legal stand I have told to bus conductor and driver but they have refused to stop bus and rudely behave with me I am 66 years old and talked with them in very respectful manner but both driver and conductor have rudely behave with me I have asked for complaint book but conductor have not given me I have complainted at GSRTC depot mannager Dhrangadhra but still there is no fruitful result so I write to you please take necessary action and hold the enquiry on both of them.

GJ18Z3558
Fatty driver
Very rude don't allow passengers from ranip to ambika

07/02/2021
11:00 pm barvala jasdan rajkot bus
bus number 4491
driver number 145
conductor number 1144
bus ma sheeto khali hova chata conductor ae gervartan karel haddhut karel bus mathi utrye n utrye tya driver ae bus ravana karel hati ane chalti bus ae niche utarel to aa complaint yogy thava aap saheb ne namr apil

li aapno visvasu
datubhai d. Khachar
[protected]

Surat Mahuva Bus daily late coming on baroda central bus station I am daily late my job point incase your bus time late you should be change time of actual time but bus daily late
Bus arrive time on station 8.30 am but bus daily coming 9.00 am daily 30 minutes late please solve this matter others wise I will take complaint to higher authority.

05/02/2021 na roj sanje me junagadh thi gandhinagar Nate ticket book karavitì pan rs 1105 kapay gayata pan ticket book they noti mare 06/02/2021 na sanje 10 vage upadvani hit somnath to gandhinagar sit no 1 2 slipper coach

I want to complain about bad behaviour of bus conductor of bus GJ-18-Y-9125. Firstly, he not answered me properly. I asked some details about my destination but he just refused from answering. There was no passengers on bus but he said me not to step in the bus and said, 'i don't have time, just stand there.' It was very bad behaviour for me. I think they are properly paid by government to do their duty and it was his duty to answer passengers properly. He should say offensive words to passengers.

Respected Sir, Today on 4th February I am traveling from Udaipur (Rajasthan) to Morvi ( Gujarat) in bus No. GJ 18 z 6950. The departure time from Udaipur is 15:30. Now I want to draw your attention on above subject Driver has roughly driven the bus and he has not stopped the bus at proper stop for dinner halt and not stopped for washroom facilities, he has stopped the bus outside of Gita Mandir bus stnad where there is no washroom & then he has stopped bus for dinner at 1:00 am around malvan chokdi and still he is roughly drive. Sir, Gitamandir bus stand very perfect stop for dinner halt and time was 9:45 p.m. that is good for dinner, and there are good facilities for washroom, sir I am traveling with my family and so many lady passengers are traveling in this bus where can she go for washroom? We have requested to driver and Conductor the both have rudely behave with us, Please take immediate action and take necessary steps against him.

Driver of one conductorless mini bus of Gondal depo from Gondal Rajkot Gondal his behaviour with one senior citizen lady is worst.

Despite vacant seats conductor not allowed for taken a single passenger from CHOTILA Gujarat in Jamnagar- Surendranagar express ST bus No. Gj 18 Y 2362 ON 4/2/2021 Time 5..15 p.m. conductor no.2910 driver.no.5156

આદરણીય સાહેબશ્રી
મારૂ નામ કેશાભાઈ વી જાદવ છે .હું પગે થી વિકલાંગ છું, તારીખ 03/02/2020 ના રોજ હું અમદાવાદ બસ સ્ટેશન થી ખંભાત જવા રાહ જોઈ રહ્યો. હતો તે દરમ્યાન 1.30 આજુબાજુ બપોરે બસ નંબર જીજે 18 ઝેડ 5544 અમદાવાદ ખંભાતજવા માટે હતી જેમાં હું બેસવા જતાં ફરજ પરના મહિલા કંડક્ટર દ્વારા ફ્રી વિકલાંગ પાસ નઇ ચાલે તેમ જણાવેલ અને બીજી બસ માં મુસાફરી કરવા કહેલ, મે પાસ ના ચાલવાનું કારણ પૂછતાં તેઓ એ બધા વચે લૂલા લંગડા માટે આ બસ નથી તેમ જણાવી બધા વચે મને અપમાનિત કરી નીચે ઉતારી મુકેલ.જેના લીધે મને મારી વિકલાંગતા ને લઈ ખૂબ અફસોસ થાય તેવું બોલી અપમાનિત કરી દીધેલ બધા મુસાફર ની વચે મારે સરમજનક પરિસ્થિતી માં મૂકવું પડેલ આવા તોછડાઇ વર્તન વારા કર્મચારી સામે યોગ્ય પગલાં ભરવા વીંનતિ.

All bus stops compulsory on this hotel while traveling towards Vadodra, Ahmedabad.
And 30 minutes they stops there.
Pls stop this as passengers suffer lot because of this.

Today on 03/02/2021 I made online ticket booking from GSRTC Site from Baroda Makarpura Stand to Ahmedabad CTM

TWICE transactions made, both time payment debited from my account but message appear for Transaction Failed

Even I didn't received the ticket anywhere, either in my mail I'd nor in my phone or message

First time I booked for SEAT NO. 17 for bus time at Makarpura Stand 19:16 which failed but amount debited from my account

Second time I booked for SEAT NO. 25 for bus time at Makarpura Stand 19:16 which failed but amount debited from my account

Finally I booked through PAYTM for SEAT NO. 24 & on this ticket only I am making & continuing my journey

But at time 16:11, I am receiving messages for ticket confirmation with PNR NO & BUS DETAILS for Seat no. 17 & 25 both

Please refer PNR NO G39070080 & G39072926 Respectively

Since 16:30 hours I am trying to get cancel my above both PNR NO ticket but everytime TRANSACTION ID asked. Now from where I collect Transaction ID, AS YET I HAVE NOT RECEIVED GENERATED TICKET & without transaction ID, I cannot proceed for cancellation

Even I tried several times on customer care number but that also found worst customer care service ever seen

All the times waited for executive to talk & after waiting automatically the call disconnect

Rubbish

Now I want my two time illegal transaction amount to get refund in my account or else I will move to consumer forum & I will put this matter on social site platform, which please be noted

My bus timing was 1 and even after almost 45 min wait it didnot came. After i call the bus conductor, she talk to me rudely. My bus pnr is G39051150. My seat no. Is 32.
Date of journey 3 feb.
I want my full refund.😡😡😡😡

આજે હું આ રૂટ ની બસ માં સવારે મોતીબાગ જૂનાગઢ થી સદભાવનગર જવા બેઠી મેં કન્ડક્ટર પાસે સદભાવનગર ની ટિકિટ માંગી તો તેને કહું કે સદભાવનગર આ રુટ માં ના આવે પહેલા તમારે નગલપુર ની ટિકિટ લેવી પડે એમ કહી મને 19 રૂ ની નગલપુર ની ટિકિટ આપી પછી કહે નાગલપુર થી તમારે સદભાવનગર ની બીજી ટિકિટ લેવાની રહેશે જ્યારે ભાડા પત્રક પમાણે સદભાવનગર પહેલા આવે અને તેની ટિકિટ 18 રૂ છે મેં તેને ઘણા સમજાવ્યા પણ તે ના માન્યા નહીં હું આ બસ માં 10 વર્ષ થી જાવ છું