Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Address: Devjipura, 394670

Ob no:gs10806141
Pnr no:g33839088
Bus no:gj18z1868
Ukai to dehagam ac sleeper bus

મારી છોકરી ની online booking માં full ટિકિટ નો ચાર્જ લીધો છે. બસ માં મને half ટિકિટ મળી છે
મારી છોકરી ની ઉમર 7 વર્ષે ની છે.અમે 18 તારીખે onlie booking advance booking kare lu.
મેં મારા પૈસા જે full ticket નો charge લીધો છે.તે મને refund આપો, counducter પાસે તોrs, 291 છે onlie rs500 ચાર્જ લીધો છે

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Address: Gangotri hotel near tarapur chokdi, Anand, Gujarat, 388180

I was traveling from vadodara to amreli by gsrtc @ 2.00pm bus hault at gangotri hotel near tarapur chokdi, there i seen very unhygienic food they were serving even half cup tea they were charging rs.20/-they were charging double on every items even in bus all passenger complain to lady conducter as well as driver but they told we know everything but we are helpless as gsrtc has passed there kotation so we can't help you, so it is my humble request pl take necessary step urgent.

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M

max_ 9165

Mar 3, 2020

Please refund my money your massege not validation on bus conductor he is says this not valid this massege and screen shot and i am call to the customer car he says...sir your PNR NO.C34152605 in not valid...please solve it and refund my money

bus halt in highway & restaurant looting passenger - Comment #3655795 - Image #0

bus halt in highway & restaurant looting passenger - Comment #3655795 - Image #1

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My ticket number is198592 dt 26/02/2020. On seat number 10 which is kept reserved for ladies. One male person was sitting on 10w seat. I requested conductor to get the seat vacant for my wife or my daughter. But she denied to accept my request. And continued the male person sitting on 10w upto anand from barod highway express. Such partiality is very painful while performing duties by conductor. Please note my complaint thereof and call explanation from conductor

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5

5214Bhargav

Mar 3, 2020

*GSRTC m-Ticket*GODHARA to SURENDRANAGARName:bhargav daveTripCode:1700MNDORMRVE51PNRNO/OB:G34108685, GS10912013 DOJ:[protected], :19:35:00, EXPRESSSeatNo: 11BoardingPt:GODHARAT
But ST chart was not updated . I had to take ticket from Godhra of Rs 158 .
I want refund. I have made payment on line hence i want refund immediately.

non accepting request by conductor to vacant seat number 10 reserved for ladies - Comment #3655843 - Image #0

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R

raj sojitra

Mar 3, 2020

Respected sir,

in our city kotda sangani, we have a bus at 11:45, for go to rajkot but this bus not come daily.

Rute:-gondal to rajkot via gundasra
time:-11:15 at gondal

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P

Pratapmakwana9

Mar 3, 2020

Una depo pr 9.30 thi hal no time 10.49 sudhi inquiry office ma koi karmchari hajar Rahel nthi temaj koi pn bus na time p viche puchta koi pn karmchari e javab apel nthi

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Address: Plot No.855/2,Sector - 2C,Gandhinagar, Gandhinagar, Gujarat, 382007

I made online booking for two tickets if gandhinagar to nathi wara for 13/93/2020. I made payment by debit card of bank of baroda. Rs.548 was deducted but ticket for this bus was not booked also no transection id given to me no message either from gsrtc nor from bank of baroda. I attach herewith online statement of bank of baroda shows deduction of rs 548 from my a/c no.[protected]. Please refund this to my account. - dipak desai

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Feb 25, 2020

Updated by dipakkumar desai No confirmation message for my complain received.

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I have forgot my Bag in GSRTC bus while heading back from Amreli to Rajkot on 33rd Februray, 2020 which departed at 2.20pm from Amreli and reached Rajkot at 5pm. Request you to please do the needful as soon as possible.The Bus had a lady conductor with her family members along in the bus. I have attached the bus ticket for your reference.Please look into it asap

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Address: Ahmedabad, Vadodara, Gujarat, 390007

Was travelling today from ahmedabad, nehrunagar to vadodara central bus station in gsrtc bus (From ahmedabad to surat) and forgot my headphones in the bottle holder of seat number 25, 26. Bus departure time from nehrunagar was 1:15 pm and i do not have bus details to retrieve my earpods. What shall i do and where to contact? Online tickets do not show bus details so i don’t even know the bus number.

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Dear sir,
Yesterday on the date on the
Diu bus no is gj:-18-z-3736 which bus has already stop has gondal highway but conducter behaviour is like as it's private bus and call that it's has not bus stop except jetpur and i also say to give a bhadapatrak to see stop of gondal highway but it's also cannot give me bhadapatrak and say you can complain i am not fear with any and the conductor pus me from the bus at kothariya bus stand and that behaviour is not well me and it's bus has a gondal highway stop because i am up down in this bus for last 1 year so conductor has no respect for any
So my complaint resolve as soon as possible

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Address: 390001

I am travelling from vadodara to mehsana in your bus plying from vadodara to rapar leaving vadodara at about 6.00 am on the 22nd february 2020. The cleanliness in the bus was not maintained. The bus was full of garbage. The conductor on asking for cleanliness replied it is the duty of rapar depot and not the vadodara depot. I advocate for a suitable remedial action in the matter to provide a clean environment to the passengers. I have got a video of the interior portion of the bus. I can send it, if requied.
Hopping to receive a positive respose.
Vikram mewada

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Address: Surat, Gujarat

I come in nadiad to aahwa gsrtc bus in surat depo around 10pm on21 feb 2020 bus no gj 18 z 5556. I was travelling for bardoli, i got frustrated for waiting for 45 min without any reason so i request u to take care time of customer for public service. Bus drive name ashok
Conductor laddie i told her call driver she denied don’t have mobile no.

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Address: Bharuch, Gujarat

Today i was travelling from vadodara to bharuch at 9:30pm, meanwhile your gsrtc volvo with no. Gj 18 az 8425 had done our overtake in a very rough manner, and his speed might be approx 140km/h which is way more for a traveller bus. And when we tried to tell the driver to drive slow he replied back in very abusive manner and speeded up more. His driving might lead to a heavy accident.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Mar 01, 2020

Updated by Kalpesh Butani Still waiting for reply

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Address: Surat, Gujarat, 394601

I am from bardoli. I am working in surat and i used gsrtc bus for daily up-down. But because of every government functions, buses are taken away and we are suffering from up-down due to lack of buses (Most number of buses are send to government functions). Near about 80-85 people travel in single bus which has only 52 seats capacity.

And brand new white color express bus. It is wastage of money. It's seats are very conjusted for people. Less leg space between seats. It's material also very cheap and third class.

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Address: Geeta mandir bus station

Geeta mandir bus stand staff are not work properlly even we are talking to him 3-5 times about bus information but he ignoring us every time it is very our very bad experience in ahamdabad. It is our first time to visit the city for examination but such a uneducated staff you have teach some rules and regulation regarding how to deal with client.. Thank you

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Address: Ahmedabad, Gujarat, 380001

I board a gsrtc luxury bus from ahmedabad to bhavnagar at 6:57 am on 18/02/2020.
I left my tuxedo suit of blue color in black cover in upper bag section of seat.
The ticket no. Is 5296. I am attaching the ticket also for your search.
Kindly check the bus and driver who may took it from upper baggage section of the bus
Kindly help to locate my baggage

Amit bohra
[protected]

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Address: Ne post office , at -jalundh ,ta- Khambhat ,dist- Anand , Gujarat, mo-6352110141, Anand, Gujarat, 388640

My name is rohit Tushar Kumar manu Bhai .
Today i was traveling in bus at 5 pm from borsad to jalundh express bus, bus number (5984)I m traveling from borsad to jalundh . I have students pass, i forget took my ticket from conducter ( students pass ticket) i show my pass to checking officer but he gave me 240 rs charge receipt, my traveling pass is legel then how can he charge me ??? I hope u take action against illegal charges, i[censored] not take any action i will go to court ..

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Address: Patan, Gujarat, 384220

Bus no gj18z3331 named sidhhapur becharaji sidhhapur doesn't stick to it's original route to chanasma - patan. Where all local buses went from old bus stand of patan this bus driver and conductor refused to take bus from there. When i was asking them why the bus doesn't go original route, they don't give any answer and run away the bus from station.
This is big issue of all buses go from chanasma to take bus to old station of patan.
As many patients, merchants, officers, students have to catch-up on time there these bus conductor and drivers doesn't understand the problem and being rude to all of them. Since there many times of complaining to bus depot they doesn't take any action on them.

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Address: Ahmedabad, Gujarat, 380015

It's been more than 15 days now and i literally got no response from their side. Neither their erefund email nor their helpline works. I am feeling very much cheated and deceived by their behavior.

Even i posted my review on google playstore and they just re-directed me to their email where no one replies.

Can anyone help me with this?

Gsrtc ob reference gs10664730

Booking amount: rs. 92

I want a resolution on this as soon as possible.

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Address: Ahmedabad, Gujarat, 380015

Gsrtc geeta mandir ahmedabad

I want to know exact decided charge for washroom usage.? We were knowing it to be 2 rs. But since years they are collecting 5 rs. Even fight unnecessarily for the same. Please confirm the charge and make some rule so that this wrong doing doesn't happen. Display ur charge board in front or keep a complaint portal for it. We r working people everyday dont have to fight for it.
Regards

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I had done reservation for two seats. The seats were broken. The back rest doesn't move. The conductor didn't solve the problem or change the seat. Most of the seats were broken. I called up the administration office their phone numbers do not exist.
Gsrtc: pnr:g33744253, doj:16/02/2020, pickup point:ahmedabad cbs3, time:22:00, crew no: [protected], gj-18-z-2167. Track :https://bit.ly/2OjP1lw?pnrNo=G33744253

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Address: RAJKOT, Rajkot, Gujarat

We 4-5 people are having booking from ahmedabad to rajkot raiya telephone exchange circle. Bus number was gj 1et 3655. Driver has clearly said that even though you have booked tickets but still i will not drop you. One old age couple has also requested but still driver rudely refuse to drop at raiya exchange circle and dropped us at central bus station. Bus was delayed by almost more than one hour and at 1.30 am, i have hire a auto at very higher rate. Please ask all the drivers to drop at raiya exchange circle or cancel the dropping point.

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Address: Rajkot, Gujarat, 360001

Respected sir,
I traveled lots of time in gsrtc buses, i kindly request to start proper lunch and dinner halt in proper hotel where proper foods available.
Today i am traveling from rajkot to diu via ac bus which is started from rajkot at 10.00 am and reach diu at 6.00pm.in these 8 hours journey all passanger need proper halt for proper food.
We are paying your ticket cost but you are not giving a proper service.
Thanks and wait for your response

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K

Kanabar Tapan

from Ankleshwar, Gujarat

Feb 14, 2020

Geeta Mandir Central Bus Station Toilet, where the person is asking for money for using toilet. When I ask him about cleaning of toilet, his answer is very rude and said please complain if you have any problem.
Here I'm attaching some photos of toilet.

halt for lunch - Comment #3646857 - Image #0

halt for lunch - Comment #3646857 - Image #1

halt for lunch - Comment #3646857 - Image #2

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K

Kanzariya Bharat

Feb 17, 2020

Hotel radhe

Halt hotel dinner, fast food and toilet is bed

હોટેલ નું જમવાનું તથા હોટલ નું ટોયલેટ ખૂબ જ ખરાબ હાલતમાં છે જેથી બીજી હોટલ સિલેક્ટ કરવા આપ સાહેબશ્રીને નમ્ર વિનંતી છે.

halt for lunch - Comment #3648280 - Image #0

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Kanzariya Bharat's reply, Feb 16, 2020

Aa hotel
Malavn najik ma aavel chhe.

J

Jay@ lohana

from junagadh, Gujarat

Jun 30, 2022

Respected sir/mam
I request you please provide hotel for dinner and lunch and others use
I travel every day in bus many places are bad for public today i travel geeta temple to Junagadh
This bus is gurger nugri its stop to hotel raj kamal limdi highway there are very costly food nd no given any Bill's nd some cool drinks MRP rs 12 their take rs15 it's too bad for India so please i request you provide proper hotel for public

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V

[email protected]

Dec 17, 2022

Gujarat State Road Transport Corporation [Gsrtc] — halt for lunch

H
Vijaykumar Joshi
Dec 17 2022
Jun 30, 2022
Respected sir,
I traveled lots of time in gsrtc buses, i kindly request to start proper lunch and dinner halt in proper hotel where proper foods available.
Today i am traveling from rajkot to diu via ac bus which is started from rajkot
Gujarat State Road Transport Corporation [Gsrtc] — halt for lunch

H
Hardik Bhatia
Feb 14, 2020
Jun 30, 2022
Respected sir,
I traveled lots of time in gsrtc buses, i kindly request to start proper lunch and dinner halt in proper hotel where proper foods available.
Today i am traveling from Bhavnagar to Baroda which is started from Bhavnagar at 5.00 am and reach diu at 10.00pm.in these 5 hours journey all passanger need proper halt for proper food.
We are paying your ticket cost but you are not giving a proper service.
Thanks and wait for your response in these 5 hours journey all passanger need proper halt for proper food.
We are paying your ticket cost but you are not giving a proper service. Hotel name Guru Krupa
Thanks and wait for your response

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 97

ticket charge

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bus halt in highway & restaurant looting passenger

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non accepting request by conductor to vacant seat number 10 reserved for ladies

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rs.548 deducted from my account but gsrtc ticket not booked

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forgot black colour dell backpack/shoulder bag

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forgot headphones

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for conductor miss behave to the student

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not maintaining cleanliness in bus

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but waiting for 45 min in surat depo

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over speed

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bus taken for "namaste trump" program

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inquiry men not give bus information

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I m complaining about my suit with cover left in gsrtc luxury bus from ahmedabad to bhavnagar

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about illegal charges

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bus doesn't stick to its route

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deducted rs. 92 for my journey but ticket was not booked and no refund issued

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washroom usage charges

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broken seats in bus no. gj -18-z-2167

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not to drop at raiya exchange circle even I have booked for the said

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halt for lunch

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