Gujarat State Road Transport Corporation [Gsrtc] — booked online but didn't get the bus because boarding point problem and no communication from the driver

Address:

nexion international ceramics pvt limitednear halwad highway unchi mandal morbi-2, Morbi, Gujarat

Dear sir i booked online ticket from redbus nasik to surat on 26/5/2019 i am waiting for the bus at nasik bus stop after some time no bus coming then i called customer care people and they gave drivers number i talked to him and then only i know the situation actually bus halt at mumbai naka stop how can i know the stop by booking online they did not mention any where then i asked the driver why you are not call to me his reply was simply i doesn't have sufficient balance in my phone was it reasonable answer because off that i lost money and time extra mental tension for silly reasons bus name was gurjarnagari and drivers no:[protected] and pnr no g27471538 seat no 30 dep. Time 07:59 am so please take necessary action aginst the irresponsible people with silly reasons actually they don't know the value of money and time
Thank you sir

Srinivas