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Gujarat State Road Transport Corporation [Gsrtc] — bus was late by more than one hour

This is about a 30 january 2019, night’s journey from bavla to jamnagar. On gsrtc website departure time was posted as 9:30pm & arrival time at ahmedabad was posted as 3:30am based on which we booked the tickets. But when i reached bus depot then i know from inquiry window that this sleeper gsrtc not came in bavla busstation so i go to sanad chokdi. But bus was not come and i wait for 10:15 pm then i take bus from bavla depot for ahmedabad and then at gita mandir i take palanpur-jamnagar. Bus driver call me at 11:00 pm when i already travel in another bus. So i want my refund for online ticket booking. Details of it are following

Passanger name - rajkotiya prince
Trip code - 1900msndwkslp30
Pnr no - g24867497
Jouney date - 30/01/2019
Dep time - 9:30 pm
Seat no - 21
Boarding point - bavla platform

Hope that i will get my refund rs 194 very soon

Complaint Status

[Jan 31, 2019] Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
Updated by Prince Rajkotiya Apr 07, 2019 Still i have not get my refund
Pls do procedural work fast
My paytm number [protected]
Check journey details and pls give me back my refund as soon as possible
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    Gujarat State Road Transport Corporation [GSRTC]
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    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
    Gujarat State Road Transport Corporation [GSRTC] Address
    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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