Gujarat State Road Transport Corporation [Gsrtc] — conductor misbehaving badly with a passenger

Today evening conductor of bus numner GJ18 5143 (Ahemdabad to Patan), Conductor wears spectacles, he was behaving very badly with a boy who sat by seeing bus board but bus board was wrongly kept so he sat in this bus mistakenly, but on that conductor said bad words about mom n sisiter to that boy. I hope a strict actuon must be taken against the culprit and must keep in open to people such incidents so that People will be aware of, I will be giving same copy of this complaint to Police for further concern, so I hope a strict action should be taken