Gujarat State Road Transport Corporation [Gsrtc] — for refund your money

My complaint is that i booked 2 e ticket from gsrtc website. My date of journey was 19/08/2018 from vadodra to surat in ac luxury class. My pnr no. Is g21488157 and trip code is 0545jmmsrtlux39pn. My total bus fair is rs. 770/-. My journey time was 14:15. On my travel date, i reached vasodra bus station at 14:00 and inquired about my ac luxury bus from depo incharge of vadodra bus station. But depo incharge of vadodra told me that ac luxury bus which you have booked was not confirm but i have msg for this. He also told me that your reservation was confirmed in non ac bus and you might be travelled in non ac bus instead of ac luxury bus which you have booked. He further told me that you would claim refund of difference amount of bus fare from gsrtc online. Considering his requests, we travelled from vadodra to surat in non ac bus. Considering above facts and circumstances, i hereby request you to please credit difference amount of bus fare in my bank account online as earliest possible and oblige. My complete address is: 4/154, begampura, bhathi street, surat - 395003. (Gujarat) mobile:[protected]email id:nitesh. M. [protected]@gmail.com