Gujarat State Road Transport Corporation [Gsrtc] — gsrtc ticket refund

Dear sir,

I have booked e-ticket from ahemdabad ranip to bharuch, which is of 9:28 pm night from gsrtc online ticket booking on 14/06/2018 and after submit option from gsrtc site amount of bus fare rs. 519/- is debited from my sbi bank account but i did not get e-ticket.
After this i dialled gsrtc no.[protected] and i was being told that refund will be not deposited in my sbi bank account, however till this week.

My ob reference of bus from ahemdabad ranip to bharuch was gs5885357 & pnr number i didn't get
However, till date the same amount is not credited to my account.

Kindly do the needful, since there is helpline number or complain number
Thank u
Sir
Viraj prajapati