Gujarat State Road Transport Corporation [Gsrtc] — Not received online booked ticked and not get refund

Hello sir,
i booked my ticket online on 11/10/2020 for traveling amdavad ranip to palanpur and palanpur to amdavad ranip on 23/10/2020 to 26/10/2020 so i received one ticket for on jurney amdavad to palanpur and other was not received due to that i did not travel my return jurney

My compalaint is i didnt received my return ticket refund, amunt is arrount 267 rs

My email id : [protected]@gmail.com

Date on booked : 11/10/2020
Round trip: 23/10/2020 to 26/10/2020
I havent received TRN number for return ticket.

I inquire on online website customer care even i called at custmer care they denied to refund and also called at geeta madir customer care representative, replied me to call on custmer care number.