Gujarat State Road Transport Corporation [Gsrtc] — payment cut but ticket not booked

Address:A-4, Sabar Flat Himatnagar, Sabarkantha, Gujarat, 383001

I have booked a volvo bus in gsrtc.in site from songadh plt to himatnagar from my hdfc bank debit card. But after success transaction with ref. No. Gsrtc23988, the ticket has not been booked or confirmed but from my account the payment has been cut.. Kindly suggest when will i receive my money to my account back. Now i have checked my gsrtc app for viewing ticket booked, its showing failed with ref no gs8322829
Was this information helpful?
No (0)
Yes (0)
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
May 24, 2019
Updated by Ankit Kotadia
When u answer
Complaint comments 

Comments

I tried to book tickets from mobile on gsrtc app, money Deducted twice for the same.
Screenshot attached regarding it.
Please check it out and resolve it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gujarat State Road Transport Corporation [GSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    4390
    Pending
    0
    Resolved
    186
    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
    Gujarat State Road Transport Corporation [GSRTC] Address
    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
    View all Gujarat State Road Transport Corporation [GSRTC] contact information