[Resolved] Gujarat State Road Transport Corporation [Gsrtc] — Refund & bad experience

 
2 Reviews
Ahmedabad, Ahmedabad District, Gujarat, India
 B_harsh
Pnr no. G12370715
Trip code. 2100plnsrtslp30
Seat no. 1, 2, 4, 5, 6

Sir, we have arrived at our pickup bus stop before time. We have been waiting for our bus from time 23.00 to 02. Oo late night but our bus did not come. So we contact to t. C he has commited us you donnot worry i write about this matter for your refund in your ticket & wrote it. I send that photo copy with it.

I hope get my refund as quick as possible


Regards,
Bharat k. Prajapati

Refund & bad experience
Complaint marked as Resolved Aug 13, 2016
I had received call from Mobile no. 8882386615 ( Sister name : Sapana Tiwari) . She told me that she is calling from GSRTC Quality control room from Delhi office. she want, I take my complain back instead of she give me 10% Extra money on GSRCT Bus ticket amount.
She need some information of my Bank ATM Visa card Detail for transfer amount in my account. but she told me give this detail at a time not tomorrow.
( I recorded this call talk in my mobile)
But I Have no received any amout in my bank account..
My Name is Bharat Prajapati, Email : [email protected] & mobile no. 9328951043

I wait for your reply. I hope my refund get me very quickly.

Complaint Status


[May 22, 2016] Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
Updated by B_harsh, Jul 13, 2016
I request you sir that I have not received refund till time. So I send this complain copy again to you.

(1) sent as on dated[protected]

Pnr no. G12370715
Trip code. 2100plnsrtslp30
Seat no. 1, 2, 4, 5, 6

Sir, we have arrived at our pickup bus stop before time. We have been waiting for our bus from time 23.00 to 02. Oo late night but our bus did not come. So we contact to t. C he has commited us you donnot worry i write about this matter for your refund in your ticket & wrote it. I send that photo copy with it.

I hope get my refund as quick as possible

Regards,
Bharat k. Prajapati

Refund & bad experience
Complaint Status
[May 22, 2016] Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

(2). sent as on dated[protected] by massage

My Name is Bharat K. Prajapati,
Address. B/20, new rangjyot society, B/h. Visit petrol pump,
Sabarmati, Ahmed a bad.
(MOBILE NO). [protected].

THAT DAY WE ARE ARRIVED AT BUS STOP AT 23.00 & WE WAIT FOR OUR BUS AT 1.30 AS PER CONTROL ROOM T. C. ORDER. AFTER ALL THE BUS DID NOT COME. SO T. C. WROTE IN MY TICKET THAT THE BUS DID NOT COME AT 1.30 with signature for REFUND. Then we were went to Gitamadir bus stop by auto rickshaw pay fare rs. 300.00 & we go surat by express bus paid fare rs. 779.00. We have very bad experience I never forget it.

So I request you get refund as quick as possible.

I already send my ticket photo copy with TC signature in my complain.

(3) sent as on dated[protected] by massage

good morning sir,

I had received call from Mobile no. [protected] ( Sister name : Sapana Tiwari) . She told me that she is calling from GSRTC Quality control room from Delhi office. she want, I take my complain back instead of she give me 10% Extra money on GSRCT Bus ticket amount.
She need some information of my Bank ATM Visa card Detail for transfer amount in my account. but she told me give this detail at a time not tomorrow.
( I recorded this call talk in my mobile)

Can I know that why I have to suffered that night & by whose mistake or who made me fool ?

thanks

Refund & bad experience
Refund & bad experience
Updated by B_harsh, Aug 13, 2016
Pnr no. G12370715
Trip code. 2100plnsrtslp30
Seat no. 1, 2, 4, 5, 6

Sir, we have arrived at our pickup bus stop before time. We have been waiting for our bus from time 23.00 to 02. Oo late night but our bus did not come. So we contact to t. C he has commited us you donnot worry i write about this matter for your refund in your ticket & wrote it. I send that photo copy with it.

I hope get my refund as quick as possible


Regards,
Bharat k. Prajapati
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

We have travelling from kodinar to baroda on dated 15 Aug 2016 at 5 pm and because of Dalit andolan bus was cancelled but conductor and depo manager do not refund the money of passengers who are booked the ticket online so request you to do the needful for process of refund the money.

PNR No.G12933172
Seat No.32
Tripcode. 1700KDBRDEXP51
Journey date. 15/08/2016
Dept.time. 17:00Hrs
Passenger Name. Dilipkumar Bheda
Amt.Rs.229
Request you to refund asap.

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    Gujarat State Road Transport Corporation [Gsrtc] - Refund & bad experience