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[Resolved]  Gujarat State Road Transport Corporation [Gsrtc] — refund of non travelling in bus

I have booked m-ticket to travel from unjha to bharuch gnfc s. T. Stand on 21/12/2019 with other 3 persons. The trip code 1800sdpsrtguj, pnr no. G32308844 departure time 18.20 hrs. Seat no 29, 30, 31, 32. After 15 minutes of arrival time of the bus the system as well as gsrtc personal at inquiry window at unjha bus station have not given any information regarding bus no and time. He informed us when showing m-ticket in my mobile massage box he said this bus is cancelled. Due to this miss leading information given by person in the inquiry window at unjha depot. We travelled by another gsrtc bus which for surat. After boarding and travelling more then 1 hour (At 07:31 p. M.) in other bus, the conductor of said bus call me for the bus (The bus was let more then one hour).
Refund full amount of rs 704.00, ref no gs10196618
refund of non travelling in bus
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Jan 18, 2020
Complaint marked as Resolved 
Refunded full amount Thank you to GSRTC and ICCF
Dec 27, 2019

Complaint Status

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    Gujarat State Road Transport Corporation [GSRTC]
    Customer Care Service
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    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
    Gujarat State Road Transport Corporation [GSRTC] Address
    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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