Gujarat State Road Transport Corporation [Gsrtc] — regarding refund because of strike

Address:

Ahmedabad, Gujarat

Dear sir/mam,
I have a booked a two way ticket on 21.02.2019.
Details are as below:
Onward journey
Journey date: 22.02.2019
Journey from: ahmedabad-nehrunagar
Journey to: junagadh
Trip code: 1845gndksdslp30
Seat no.16
Txn password: axpqe4vh
Departure time: 20:00 hrs

Return journey
Journey date: 25.02.2019
Journey from: junagadh
Journey to: ahmedabad-nehrunagar
Trip code: 2130smntgndsl30
Seat no.10
Txn password: dph6quyw
Departure time: 23:50 hrs

I was unware neither i was inform that bus wouldnt arrive because of strike going on, so i reached the nehrunagar bustop around 7:30 where i came to know from the police standing there about the strike and they informed me that bus isnt going to arrive and i have to mail for getting refund. Now i have booked onwards as well as return ticket but as the bus didnt came i couldnot travel. So kindly provide me the refund of to and fro journey. The total amount is 384/- rs.