Gujarat State Road Transport Corporation [Gsrtc] — stoppages and threat from public servant.

Address:	Gandhinagar, Gujarat, 382007
Website:	GSRTC

Test case;


Dear Sirs,
Subject: GSRTC Conductor is making “Upkar on us” by allowing us to travel.

As a conductor has threatened me to be beaten by police, if I complained, and he will come to know my identity by my phone number and address on the complaint, I will not disclose my full identity, till I am confident that GSRTC has some power to control their conductor.
I am living in sector 2/d and resident of Gandhinagar for more than 39 years.
Let me describe the incident.
I boarded Baroda-Visnagar bus from Paldi on 16/09 after 10:12 PM for Gandhinagar. I have pasted ticket for your reference and to identify the conductor.
As the conductor was shouting, direct pathikasharm no other stop, I told ok, but as I know GH-5; Gh 6: CH-2 and GH-2 are identified as drop point for Gandhinagar since long, and as if you are not given instructions, then I will ask authority to make it clear once again.
Before new bus stands were built, on CH 2 bus stand it was also marked that all the express and Gurjarnagari bus have to stop here.
On my asking, he started to abuse by saying “tamara jeva ***** Chudasiya ne bus ma besava na devajoeye “ Tamre vikas root ma javanu. etc.
He was making that he is obliging me to allow to travel. I ask him bus services is to serve people, not to pay you salary only.
(a) I demand clarification on this point from highest authority, or I have to file PIL.

On my statement, he was shouting violently and was using abusing word. Meanwhile, in Ahmedabad he stops bus at many points, to the best of my knowledge all were not official.
As the bus was approaching Gandhinagar, I asked, if you think CH 2 is not official drop point, don’t stop, but I will ask authority to make it clear to everybody once again.
He was not in his control, he told nobody can do any harm to him, and he is not answerable to Gandhinagar depot manager, he will not give his number, identity and what not.
As the bus approached Pathikasharam, he forcefully closed the door and asked driver to take bus to police station, and he will do something that police will break my legs, this was in response to my saying that I have ticket and I will refer your attitude in my complaint asking for clarification about drop stoppage.
Driver was not taking part and was somewhat polite, he just told, if we will be instructed, we will stop the bus at CH-2. Faire enough.
My daughter is serving at Baroda, and every 2nd, 4th Saturday she comes to Gandhinagar, she also told that most conductors’ stops at CH2 but one or two refuses.
As it was late for all the passengers and driver took some initiative, we were allowed to deport and went our home, but he was shouting to do whatever I can with his good commend our ******* language.
(B) My second question is, whether CH 2 is drop point or not? If for some reason there is communication gap, improve it and make it clear, as I know how and when citizens of Gandhinagar had demanded and was accepted.
Every city has its own drop and pickup points for convenience, if there is anything otherwise, You should include said points and instruct everybody accordingly.
(C) My third point is, as conductor has threatened me of physical harm, If I am not satisfied that GSRTC has done its role properly, I will ask for paid Police protection and GSRTC is responsible to pay for the paid protection.

I request you to answer my question A and B promptly through email only so that, I can plan my further action in the matter.
As your conductor has challenged me, I will do my best to make it clear what I can do and this first legitimate approach as a citizen should take before moving to another hard steps. I need not to mention, I have proof and evidences of the incident however, he said regular passengers of his bus will took his side. ????? Will make it clear whenever it is required.
I am very angry and frustrated, don’t take it lightly.
Anticipating prompt response with action taken information.

This is what, will happen.

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