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Gujarat Travels Complaints & Reviews

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Updated: Jun 14, 2025
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Gujarat Travels reviews & complaints page 3

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S
Shilki Sinha
Jul 4, 2021
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I had word with Tushar one of Gujrat traveller person who said to me about Diu tour, where room service was not good at all as well as we were not able to travel here, because beaches was not open properly, & asking for payment. If I haven’t taken services then how you can expect.
Gujarat Travels customer support has been notified about the posted complaint.
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    R
    Ravi saini1234
    Jun 22, 2021
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    Address: Ahmedabad

    Respected sir,

    I have booked a ticket for jaipur to palanpur in gujarat travells.At the time of boarding gujarat travells person told me bus will arrive 4 am means 5 hours late.

    So he told me i am cancel your ticket and full refund money will deposite in your account after 48 hrs. But till now i have no money refund and delivered a mail from your redbus company how was your trip give me your feedback and message on my cell phone your journey is completed.

    I just say i want my money back.

    Ticket number is - TQ7H54536295
    Jaipur to palanpur
    Date of journey[protected]

    Regards,
    Ravi saini
    Gujarat Travels customer support has been notified about the posted complaint.
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      Y
      yuvraj chouhan
      Mar 13, 2021
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      I book my ticket from pali Rajasthan office on 12 March 2021 and fare will be charged 840 s7 and for same destinations another person fare will be 735 s10 and conductor and staff behaviour is very rude and tell to get out from the bus . And threaten us to push from the bus in the highway
      Gujarat Travels customer support has been notified about the posted complaint.
      See both the tickets, prices are different, and destination and pickup point is same.

      They are mis guiding customer on space issue

      Ticket fare mismatch - Comment #3810229 - Image #0
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        R
        Radha mistry
        Mar 7, 2021
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        Worst experience ever. Bus is full of mosquitoes when asked for solution. Just a vent left open for a minute and waited fir mosquitoes to go out. And they didn’t.
        Quarrels with other passengers regarding seat is going on since starting.
        Mini bus over crowded with people.
        Gujarat Travels customer support has been notified about the posted complaint.
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          B
          bibhore
          from Chennai, Tamil Nadu
          Mar 2, 2021
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          Address: vadodara

          I booked my return ticket from Aurangabad to vadodara from www.gujarattravels.co.in on 20/02/21 at 18:48 hrs . my money Rs 1520 deducted from account but ticket not booked comes on my screen, i started calling their customer care and talked to Mr. Salman and explain all scenarion, he gave me contact no. of Mr.chintan (Accountant). i called Mr. chintan and he assure me that he will refund on next working day as he left for the Day and suggest me if you want to travel book again. i booked again at 20:34 and same issue repeat again, i got scared and call again, get connected with Mr. Salman and he said it is showing in progress in his system wait for some time but next morning it was not booked. than i booked my ticket in gujarat travel only through Red Bus successfully.
          after that on monday 22/02/21 i started taking follow up for my deducted payment refund with Mr.Chintan and he respond eventually, asked for details through whatsup and i shared accordingly. on 24/02/21 he said your payment is processed but i did not receive any reason why i tried to connect him on next day but since that day he is disconnecting my call, no response on whatsup msges till date. i tried to call Gujarat travel customer care but he said you have to contact with Account department.
          +2 photos
          Gujarat Travels customer support has been notified about the posted complaint.
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            S
            Soulthreads@123
            from Jaipur, Rajasthan
            Feb 21, 2021
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            Address: Pali

            I travelled from pali to jaipur nd took single seat there was so much noise by few passengers but no one could keep them quiet nd then in Ajmer they filled the bus like a local bus people were sitting nd sleeping all over the passage nd I was told to share my bus nd I denied when I paid for the whole seat how could I share that to in such pandemic time of corona.i have the picture of people in passage and in seat of 2 there were 3 People.please take immediate action so that it's not repeated I got call from the pali manager also to adjust nd co-operate but while entering the bus I asked him clearly that bhaiya is this my single seat and he said yes mam its ur single seat beside all this he was asking me to adjust.
            +1 photos
            Gujarat Travels customer support has been notified about the posted complaint.
            Feb 21, 2021
            Updated by Soulthreads@123
            Plz take action immediately

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              R
              Ramesh Kuchhadiya
              from Mumbai, Maharashtra
              Jan 18, 2021
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              Karad (MH) se travels ka timing he 9:10.PM or travels aay 10:30 PM ko .
              Or travels office se bataya tha ki 12:00 PM ko Ahmedabad ko pohonch jaoge par abhi 4::00 PM huva he fir bhi runway par he travels
              Gujarat Travels customer support has been notified about the posted complaint.
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                P
                praveenkumar B.M.Mangalagi
                from Delhi, Delhi
                Jan 2, 2021
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                Address: Mumbai

                Hi I am passenger in Bus no GJ38 T 5554
                I booked my tickets on 1/1/2021 @ 11 pm
                But he came @1 am in morning
                Very poor maintenance of bases
                Improper timings
                Not a good bus to choose for travel
                Gujarat Travels customer support has been notified about the posted complaint.
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                  S
                  Saravanan Maha
                  Dec 28, 2020
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                  Address: 9 அண்ணா நகர் மீமிபழையகாலனி வசந்த நகர் மதுரை3

                  Very very bad service drivar
                  Gujarat Travels customer support has been notified about the posted complaint.
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                    J
                    Jinesh Tanwar
                    Dec 10, 2020
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                    I travel from palanpur to jodhpur on dt 10/12/2020 pnr no.[protected] bus time for boarding is 10 am but bus was late 3 hr without prior notice i continue trying to make call to office then they give the bus contact number after an hr after all that bus driver still not answar proper when the bus reach to my destination ie palanpur . After the long wait bus finally come 1 pm and then i found that there AC in the bus is not working and norms of covid is not maintain in the bus. The whole situations in the bus is so weird and worth its so bad experience with you i m sure i can't travel with you next time and also suggest my friends and family not to travel in Gujarat travel .this insident change my whole perception about gujarat travels its no longer in primium bus services.
                    Thanks and regards
                    Gujarat Travels customer support has been notified about the posted complaint.
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                      A
                      avi gumber
                      from Powai, Maharashtra
                      Oct 29, 2020
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                      I am traveling from Ahmedabad to udaipur. Bus is very crowded. No social distancing is followed. Bus conducter says government permits 45 people in the same bus. While I don't believe to what he says as COVID is not over yet.
                      Moreover bus conducter is not wearing mask. Most of the passengers also are sitting without wearing mask.
                      Bus No. GJ18z6319
                      +3 photos
                      Gujarat Travels customer support has been notified about the posted complaint.
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                        C
                        cnehaa
                        Feb 20, 2020
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                        I booked bus from gurgaon to jaipur. But departure time from iffco chowk, gurgaon was 6.00 pm but it has not come and on calling customer service they told it's late by 30 minutes.. Ticket tp3p30871401.
                        The bus agency is gujrat travels, this must be a smaller company but if this is the case redbus must not allow it.
                        I hope this needs to be checked, if we cant cancel ticket, they must not delay bus.
                        Gujarat Travels customer support has been notified about the posted complaint.
                        Mar 06, 2020
                        Updated by cnehaa
                        I have recieved a call but resolution has not been provided.
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                          S
                          shallinijain
                          Jan 12, 2020
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                          Address: 3, Kanchan nagar, paithan road, Aurangabad, Bulandshahr, Uttar Pradesh

                          Bus journey was horrible. Could not sleep whole night. Bus driver n attendant kept halting bus on regular intervals and kept going with local passengers. Multiple times they had argument with passseengrs on fare bargaining. For instance between malegaon and chalisgaon he took 6 passenger's asked them 60 rupees per head and passengers kept saying no. 40 rupees was decided. Almost whole night was spent this way from ahmedabad to aurangabad. Due to this he dropped us late at aurangabad. On this many passengers had argument with them. On this bus attendant replied that they don't get payments, and they have to do for earnings. We have to awake whole night for customers service, that's why they took local passengers. It was very comfortable journey. Moreover he made two people sit on my seat due to which also i was not comfortable during journey and could not sleep. I learnt they were driver relatives and didn't left the seat. Driver didn't allowed us to fill the complaint/feedback form but got this filled from local n his relatives. I have posted the copy of this complaint on social media sites too. Really wants you to take proper action against this driver and attendants. They're ust spoiling the name of travel.in future people like u won't prefer to travel by this company.
                          Gujarat Travels customer support has been notified about the posted complaint.
                          I for my Ray-Ban sunglasses. bus no is RJ27PC3131 (seat no BC6)
                          I called who is in the bus he told me that he will call me back and I call to
                          [protected] he assured me that you will get back your sunglasses but now they both are picking my call... Kindly check and confirm that will I get back my sunglasses or not my number is [protected]
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                            V
                            Vishu Thakor
                            from Jetpur, Gujarat
                            Dec 26, 2019
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                            Address: Bedeshwar valsura road, Jamnagar, Gujarat, 5873737373

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                            Garena Free Fire — account suspended

                            55 Reviews
                            Jamnagar bedeshwar valsura road, Jamnagar, Gujarat, India
                            Ra Ramesh Love on Sep 2, 2019
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                            Hello Garena,
                            Hello Sir, my name is vishal. I'm using free fire have been last 10 months, my account has been suspended.

                            4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                            But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                            Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ꧁༺projoker༻꧂, my user ID is:[[protected]]

                            Please give me my last chance... I Love Free Fire...
                            Please give me a last chance sir,

                            Nickname=꧁༺projoker༻꧂,

                            user ID=[[protected]]
                            Gujarat Travels customer support has been notified about the posted complaint.
                            Volvo bus lover set not comfortable. Gujarat Travel sha Tao shrinath solitaire thik ha
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                              A
                              Akshay A Sharma
                              from Mumbai, Maharashtra
                              Sep 27, 2019
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                              Address: Mumbai City, Maharashtra

                              Hello,

                              This is akshay addekam who booked the ticket from mumbai to bangalore on 27-sep-2019, seat number sl4, ticket #[protected] did not come because of bus repair, bus number #gj01 ft 4671. I tried calling so many times, i did not get proper response from your pick up boy and driver. First they told me they will reach vashi plaza at 7 p. M because of traffic as it should have been reached by 6 p. M as per the timings. I want my whole refund back.
                              Driver number : [protected]
                              Pick up guy number : [protected]
                              Mumbai office : [protected]

                              Please ensure that you are refunding my booking money back.

                              Regards,
                              Akshay addekam,
                              Contact no : [protected]
                              +1 photos
                              Gujarat Travels customer support has been notified about the posted complaint.
                              Time kuch or batate h or time se pahle bus niklte h matlab faltu service or hamari seat kisi or ko bechte h call karo to eska uska naam batate h matab ese phone karo use phone karo lutere h
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                                V
                                Vjpatidar05
                                from Indore, Madhya Pradesh
                                Sep 8, 2019
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                                Address: 164/2 sanwer road near ganesh dham, Indore, Madhya Pradesh, 452015

                                Missing my parcel where is my parcle...
                                Indore to jodhpur 2nd september ko bheja tha aaj tak nahi pahucha kaha h bhai
                                1 no lr num h
                                Please inform me when will i gat my parcle
                                Kahi se koi information nahi mil raha h bhai
                                Jisko pucho wo dusre ka num de deta h me kya karu bhai bataiye
                                Direct bus nahi h to parcel kyo le lete ho
                                Pls bataiye me kha karu...
                                +1 photos
                                Gujarat Travels customer support has been notified about the posted complaint.
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                                  B
                                  Baban Virwale
                                  from Noida, Uttar Pradesh
                                  Aug 18, 2019
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                                  As per regular routine, on dated 16.08.2019 i had booked your travels ticket from pune to ajmer, but at the time of 11.00am i have received call from your pune office and they said that our todays travels has been cancelled.

                                  In this regards many times i had called to your agency office but no any positive response from them.

                                  Details mentioned below-

                                  Pnr number[protected]

                                  Ticket number-3895


                                  Pune, 04:00 pm, fri, 16 aug 2019

                                  Ajmer, 4:20 pm, sat, 17 aug 2019

                                  Passenger details
                                  Name-baban virwale
                                  Seat no-s

                                  So please request to you refund my booking amount in respective account on priority basis.
                                  Gujarat Travels customer support has been notified about the posted complaint.
                                  Double Fair than other operators amenities are very poor misbehaviour by Pali Office as well as by Complain Office2
                                  [protected].
                                  When asked about government Office Complain no. They answered we are not registered with govt. I am surprised is it possible.
                                  Neer
                                  Dear sir,
                                  I am Dnyaneshwar Bhojane . I have booked ticket Pune to Ahmedabad seat no. B
                                  PRN. no.[protected]
                                  I have pay ₹616
                                  But some family problem I have to cancel my ticket
                                  Please cancel my ticket and refund amount. please call me [protected]
                                  Please do needful.
                                  Thanks and regards,
                                  Dnyaneshwar Bhojane
                                  [protected].
                                  UP75AT3237 I'm traveling from Mumbai my bus timing was 10 pm but the bus coming at 1 pm night then my departure place is Sirohi they said to me bus touch Sirohi on 10.30 but I'm still in ahemdabad it's 2 o clock now and more 4 hours remain for destination ... I never ever travel in future with this traveler . really bad journey
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                                    A
                                    Amrit Parihar
                                    from Delhi, Delhi
                                    Aug 18, 2019
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                                    Address: Ahmedabad, Gujarat

                                    Yesterday i book a ticket from khandala to ahmedabad at the time of booking dropping time is mention on screen is 09:24 now till 10;05 bus not reached baroda also gps tracking is unavailable if we are delayed 10 minutes you are not waiting but same thing doing in your side you said only sorry why my bus id delayed 2 house dear gujarat travel our time is also precious we are not faltu
                                    Gujarat Travels customer support has been notified about the posted complaint.
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                                      J
                                      J. C. Shah
                                      from Songadh, Gujarat
                                      Aug 10, 2019
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                                      Short review
                                      Never book in gujarat travels, you may be in trouble on the way in mid night, no one responsible person in management who help and find solution in mid night. So, this will spoil all whole journey. So, try to choose other best travel option.

                                      Full review
                                      Only websites n app lookes impressive but nothing more than that. We had book gujarat travels ac bus from vadodara to shirdi for 8 people + 1yr two baby boy on[protected].45pm) as we started our journey from vadodara. They stop the bus at hotel for 45min and also ac stop, so you have no choice to seat in bus. 45min compulsory stay outside as bus become warm as no ventilation.

                                      Then we reached upto surat around 1.00pm and real drama of driver and conductor starts, at 1.00pm all passengers in deep sleep, conductor woke up all passengers n told bus has problem so we will change bus. So, all are woke up and ready then till 1.30hrs they drive the bus without any issue and before valsad stop at hotel, much rainfall started, we got out of bus in rain and also luggage picked out from dickey in heavy rain. We had tottaly wet and wait for other bus for 1.30 hr but none of the bus come. Then driver conductor told please seat inside as no other bus arrives, as nobody in upper management receives our call, so we cant contact our office. We will complete our journry in this bus. Then we had called ahmedabad ho, baroda, surat etc. All office but nobody receives our call also.

                                      So, in wet cloths with 1yr babies, we sit on ac bus. We all was shaking with cold in bus and complete our journry in same bus without any issue.

                                      Then we found reality - its driver conductor problem not a bus problem - they do not want to go shirdi on that night due to some personal issue so they did all these drama. But no one in top management help us in mid night.

                                      So, we all request you to - try to avoid gujarat travels...
                                      Gujarat Travels customer support has been notified about the posted complaint.
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                                        D
                                        Dimpi Soni
                                        from Mumbai, Maharashtra
                                        Jul 10, 2019
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                                        Address: Pune, Maharashtra, 411057

                                        I was traveling by gujarat travels on monday 8th july from vadodara to pune.
                                        My seat number was l sleeper. I have requested the driver to inform me when wakad stop will come in pune. I have informed him almost thrice, he told yeah mam i will let you know. It was raining very heavily so i can not see anything outside of the window. Also, my internet got stopped working, so couldn't check about the current location.in this situation, i again informed him to let me know once wakad stop will arise.
                                        After my continue request also he didn't inform me and finally once the bus got out of pune he told me that mam this is the last stop for pune and that was kataraj and that was almost 30km far from my stop.
                                        I got completely pieced off, as after so much of request he couldn't inform me and due to that, i need to suffer from a lot of travel. Because of the heavy rain, i was not able to get any cab outside neither local auto. I have already booked a ticket at a very high rate of almost 1260 rs and because of the wrong drop, i need to again pay 500 rs to reach my place.
                                        So, i would request that please give me a refund of my auto fair as i need to suffer from a lot of problems because of the problem.
                                        Gujarat Travels customer support has been notified about the posted complaint.
                                        I book parcel to pune from ahmedabad paldi brabch office of gujarat travels
                                        on[protected]
                                        it cant reach to pune i follow up them from last four days they talked bull [censored]
                                        we cant have responsiblity to missing parcel
                                        l.r number 1-12394
                                        please help me out for the same
                                        my customer is shouting
                                        I was supposed to be traveling today when my bus got delayed an hour and then it was cancelled the agents told me designated refund would. Be provided to me but there was no refunds not any information about it. I still haven't gotten the message that my bus has been cancelled [censored] service my I feel cheated and betrayed
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