Submit a Complaint
Claimed

Gujarat Travels Complaints & Reviews

www.gujarattravels.co.in
1
Last updated Dec 26, 2023
Complaints 103
Resolved
2
Unresolved
101
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to Gujarat Travels

Having problems with Gujarat Travels?

File a complaint and get it resolved by Gujarat Travels customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Travel Agents
Gujarat Travels

Complaints recently resolved by Gujarat Travels customer care

View all complaints

Most useful Gujarat Travels reviews

Gujarat Travels reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shruti Gujarathi
from Pune, Maharashtra
Jun 7, 2019
Report
Copy

gujarat travels driver almost killed my mom & niece

Address: Gujarat Travels, Shefali Centre, 1 Paldi Road Opp, Medical Market, Madalpur Gam, Paldi, Ahmedabad, Gujarat, 380007

I booked 2 tickets of Gujarat travels from Varodara to Shirdi for my mom (Sheela Gujarathi) and niece (avisha Gujarathi). They faced worst experience of the driver and they were going to DIE because of him. When my mom and niece were getting down of the bus, the driver started driving again to take a turn, and mom and avisha fell down on the steps who were almost going to get thrown out of the bus. So he stopped the bus, asked passengers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapnil Petare
from Delhi, Delhi
Jun 4, 2019
Report
Copy

your over all service

Address: Gujrat, Ahmedabad, Gujarat

I am traveling from ahmedbad to mumbai 1st thing is ur ticket price is very much then ur service was worst, when the ticket is booked the time given was 10 30 but we got in to your van at 11 which is going to take us to your main bus, but the van took us to some garage like place where we got to know the bus is not yet ready which took more then 1 hr, untuill which time is 12 30, and yet the bus is not arrived. None of the authority is concern...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anjali.nair
from Mumbai, Maharashtra
May 23, 2019
Report
Copy

bus service delay and monetary and health loss

My name is arun nair travelled through gujarat travels on 21 st may from udaipur to mumbai bus no rj 27 0767 seat number was e and f..
To your almost knowledge gujarat travels seems to be most pathetic bus service provider i have ever came across with the most unforgettable experiences of my life.. Through this journey with gujarat travels my 1 year old is suffering from ill health and was tortured to the almost at that journey including...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Bafna
from Ambad, Maharashtra
May 14, 2019
Report
Copy

fraud travels and unable to refund by rajesh bansal, gujarat travels

Gujarat travels is one of the worst travels in india. I had booking on 5th may 2019, pnr no[protected] thane to ahmedabad. My schedule time was 11.55 but after contacting to bus driver, he told bus is delay by 2 to 3 hrs and told to give badwords to there panvel agent. Same was contacted to operator office the guy sunny who guided to wait or cancel through paytm from where its was booked. Request was forwarded to paytm on spot and raised the...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
V
Victor Nitt
from Ajmer, Rajasthan
May 3, 2019
Report
Copy

bus not stopping at pick up point

Address: Warne road, Pune, Maharashtra

This is my 8th travel in gujarat travel's.
1. Delay of 2-3hrs is regular.
2. Their self interest comes before customer...
3. Bus driver commands to gujarat travel's office and not vice versa, it's funny.

I booked the ticket on 1st may 19 for 2nd may 19 2300hrs. I booked confirmed lower single sleeper seat. I received a call at 2225hrs on 02nd may that my pick up point got changed (The new pick up point...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivek Karnik93
from Chennai, Tamil Nadu
Apr 8, 2019
Report
Copy

irresponsible customer service and cheating with customer

Address: Paldi, 380051
Website: www.gujarattravels.co.in

My Ticket Number - TN4Z95294455

PNR Number[protected]

Bus Number - GJ1FT4428

Travelling Date - 8/4/2019 Pune to Ahmedabad

Number of Pune office - [protected]/22200

Number Showed in Red Bus ticket details[protected] /[protected] which are not working.

Yesterday I was having a confirmed booking from Wakad(Pune) to Ahmedabad, I received a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shahbazprince
Mar 16, 2019
Report
Copy

booked single sleeper but not provided

Address: ISBT new delhi, New Delhi, Delhi, 846001

I booked single sleeper for delhi to darbhanga bus service but ur coach attendant provide me double sharing sleeper birth which half of my ticket cost, they are rudely behaved, i call all office no but can't help me, i have emergency to reach my home, so at any how i travel with double sharing birth which cost is 1700 rupees, but i paid 3615 rupees my single sleeper birth online through railyatri.com, i asked bus staff and travel agent to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MD Arfat Shaikh
from Morena, Madhya Pradesh
Mar 13, 2019
Report
Copy

third class services

Address: paali cross road 1medicine market shepali Center croas road, Ahmedabad, Gujarat, 380007

I have book tickets the tickets through makemytrip app. On dated 12march 2019
And visited gujarat travels office in sahibabad payment done volvo xl a. C bus no. Rj09pb4888 vehicle no. Seat was not good and smell is coming from the blanket and mosquito is roaming from here and there spoke very politely witj bus driver said speak with company agent as spoken with company agent mr. Ravi said complaint was accepted. But my issue was not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rinkuparmi
from Delhi, Delhi
Feb 8, 2019
Report
Copy

regarding bad services and bad behaviour of staff pushpender

Address: Jaipur, Rajasthan, 302017

I was booked ticket from jaipur to delhi via goibibo. My pnr no.[protected]. I contcted thru given no, s on ticket and pushpender picked the phone. I asked him for pick up point and requested pick up in way at narayian singh circle. He directly denied and talk very rudly that we will not pick you at narayian singh circle you have to come polo victory and polo victory is too far from my place. Then i go there.

But bus stop at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sujal91
from Pune, Maharashtra
Feb 4, 2019
Report
Copy

missing parcel

My friend has sent me a parcel from jaipur whose lr number is 5/39106 it was supposed to reach pune on 3rd feb. It has not reached yet. They are saying parcel is in ahmedabad and ahmedabad people are saying parcel is not there. And none of the concerned person is picking my call. I have called on all following numbers [protected]/[protected]/[protected]/[protected]/[protected] i need it really urgent. What should i do???...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Maninjosh
from Mumbai, Maharashtra
Dec 27, 2018
Report
Copy

not getting refund

Address: Hardoi, Uttar Pradesh
Website: Redbus

I was travelling from Sumerpur to ahmdabad on 26/12/2018...
bus was supposed to arrive on 3.40 pm..when it didnt came till4.pm i searched contact no of persons from internet as no information was given by operater regarding delay..so i called pali office he said wait..after 15 min again i called and gave driver number..driver first didnt pick phone and on 3rd time he told that their is a problem with part and it will take more than...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raaaaaahul
from Bengaluru, Karnataka
Dec 13, 2018
Report
Copy

late timings, bad response

Address: Chitradurga, Karnataka

Dear sir i booked a ticket from ur travel on 10-dec from chitradurga to kolhapur the bus timings was 11:40 i am standing their from 11 at least they have to inform tat bus is late even i called them almost 10 to 20 times no one picked the call i am new to south i don't know the language, at tat time i lost my bag some one stolen tat who is responsible for that the bus cme at 1:45 almost 2hours late i want fast reply or it will be a big issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunilkumar Awasthi
from Nagaur, Rajasthan
Dec 10, 2018
Report
Copy

executive of nathdwara branch used abused language with an army officer on 10 dec 18

Address: Lucknow, Uttar Pradesh, 227125

Myself booked online tickets from nathdwara to जयपुर on 10dec 18 and picked up from branch office of nathdwara veh no 9452 where mu 07 yrs child આ complied with us worstly charged extra amount without ticket by branch exucutive and stated that myself is owner u supposed to give money and he had not provided any ticket for the extra amount charged in addtion to this ac of veh not in working condition facing huge problem in journey...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogesh Paida
from Kolhapur, Maharashtra
Dec 7, 2018
Report
Copy

parcel service

Hello
I have send parcel from mumbai for rajkot i have been struggling to know when i am going to get the parcel i call to mumbai branch they say we have send it will first go to ahmedabad call ahmedabad branch they will let you know ahmedabad branch say mumbai branch have not send parcel. Ir no. 8/14251 please let me know when i am going to get. Its a last time i am dealing with gujarat travel i have already make a 40+ calls still...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Hmohammed
from Mumbai, Maharashtra
Nov 26, 2018
Report
Copy

bus service / drivers unprofessional

Address: Mumbai City, Maharashtra, 400706
Website: www.gujarattravels.co.in

I traveled on 25th of nov 2018, from ahmedabad to mumbai, bus no. Gj01ft 4671, driver name maajilal. My experience was not so good, there is no pillow and blanket, pillow cover on the bed were torn. The cleaner was everytime shouting yelling at people while dropping and picking up. He was arguing with the passenger above me for curtain rod fell down repeatedly. Lunch time we were asked to come in 20 mins and the driver didn't stop there saying...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kapilgautamalw
from Ahmedabad, Gujarat
Nov 25, 2018
Report
Copy

without information change my vehicle no and seat no.

Address: Ahmedabad, Gujarat, 380018
Website: [email protected]

It is to inform that when i was book the ticket my ticket no. I, s5, s6 and vehicle no. Rj27pb0189. But without information. The persion who was in the office at gujarat travels at manali hotel abu road said that another vehicle is coming and you sit their. My seat no also change by the condector. They said, if i have problem than i will complain in head office of gujarat travels.
When i were booked the ticket. My booking states two...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep Sil
from Mumbai, Maharashtra
Nov 9, 2018
Report
Copy

parcel not reach the destination

Address: Vadodara, Gujarat, 390009
Website: www.gujarattravels.co.in

Hi,

I am sandeep from vadodara. I sent a parcel to pune on 18/10/18 lrno. 456/19030 which never reached. I have all and visit my booking place but all vain. Then they given me there cargo manager number [protected] suraj patil. Initially he said me that they will compensate the amt. No the guy is not picking my phone. L help me. [protected] sandeep...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipak Jagtap
from Borsad, Gujarat
Aug 13, 2018
Report
Copy

uncertainty

Journey date 12 8.17 it is showing that diesel get exhausted in the bus, bus not getting started. Such a incidence are shame ful. For sake of disel one hour wasted on the road. Bus not reaching in time, we have a job, yet ahemadabad 40 kilometer to come at 9.13 am. Also bus reached last monday 5 august ftom aurangabad to ahemadabad at 10.0 am. No disel shows um sensitivity of managemt. Hoping for improvement. Regards dipak d jagtap seat no....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lekha Vipul Purohit
from Mumbai, Maharashtra
May 22, 2018
Report
Copy

need a refund.

Website: www.gujarattravels.com

The bus condition was pathetic. Was travelling with a 3 years old child. Paid for ac and ac wasn’t working in this scrotching heat. Bus was smelling bad. I want a refund.

Travel details -

*redbus mticket*

Please present this mticket at the time of boarding.
Route: *surat* to *mumbai*
Ticket no: tm6e90120430
Passenger name: *ravi malik*
Pnr: *[protected]*br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhawani Sisodiya
from Tonk, Rajasthan
Apr 7, 2018
Report
Copy

at pickup point bus not available

Address: Bhilwara, Rajasthan, 311001

Dear Team
I have booked tickets from nadhwara to Mumbai .As per request 2 seats blocked for Nathdwara-Mumbai on 07-Apr at 04:00 PM, Seat No.S6, S5,
So I have arranged taxi and gone at pickup point but bus was not available .
Me & my family face lot of problems .
So I will file compiled in court against you in BHILWARA court before 20 Apr
Just for information you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Gujarat Travels related businesses

Holiday7.in / Holiday7online.com
5
(4)
eZeeCloud
2.9
(36)
Travel Vacanza
2.5
(8)