Gujarat Travels — Bus driver did not pick me up. Drove to destination without me

I booked Gujarat Travels Bus via RedBus.in to travel from Davangere to Belagavi. The bus was booked for 30.12.2021. Bus Number: GJ01FT4654. Bus was supposed to pick me up at the given pickup point at 13:00. When bus did not arrive at 13:00, i asked the bus driver and he mentioned to me that he will be delayed by an hour because o[censored]nplanned lunch stopover before Davangere. I waited till 14:00 and after that, when the Bus did not show up, i called the driver again and multiple times. He did not show up at the given pick up point. He went ahead and told me that he cannot come back. I called multiple times and he lied about the pick up point. I wasted more than 2 hours in this confusion. Finally he left me waiting at the bypass and proceeded to destination without me. I need a refund at the minimum. I would also need a compensation for the wasted time and effort and unnecessary stress caused.