[Resolved]  Gujarat Travels, Paldi Office, Ahmedabad — Bus never came to pick us.

Address:

Ahmedabad, Gujarat

I did my booking from Ahmedabad to Udaipur on 1st October, 2014 from Gujarat Travels, for 9.45pm. My two tickets were for the sleeper S7 and S8 for Rs. 410 each) redbus ticket TGAT79232665 and TGAT34764394. To our worst suprise, the bus left without taking us. The mini van took us from the satellite Office to Paldi, the operator there told me that bus no. 0401 will be coming.I inquired plenty of times and same reply was given to me every time that bus will come in some time. At last at 11.30pm when I asked, he told me that the bus had already left from Paldi without taking both o[censored]s!! They didn't even made any phone call!! Then we were asked to take another bus which will connect us with our original bus from midway. We were told to go to the place where the bus was waiting, I went there at my expense and around 2.30 am when I reached the place, the bus driver said i cant wait so I left from that place!! Me and my sister had to stay at that village road till 5.30am!! And then I took Bolero at my expense and went to Udaipur!!! This is the worst unprofessional experience so far experienced by redbus and GujaratTravels.So I request you to please take proper action against the travels and refund me for both the tickets asap as we never boarded the bus. Also please stop travelling from Gujarat travels so that passengers don't suffer like us. We are already in process of filing a complaint against Gujarat travels.