Gujarat Travels — bus service / drivers unprofessional

Address:	Mumbai City, Maharashtra, 400706
Website:	www.gujarattravels.co.in

I traveled on 25th of nov 2018, from ahmedabad to mumbai, bus no. Gj01ft 4671, driver name maajilal. My experience was not so good, there is no pillow and blanket, pillow cover on the bed were torn. The cleaner was everytime shouting yelling at people while dropping and picking up. He was arguing with the passenger above me for curtain rod fell down repeatedly. Lunch time we were asked to come in 20 mins and the driver didn't stop there saying that, but he said "agar nahi aaye to chod kar chale jaeenge". I literraly had to rush to eat to reach back, everyone came back but the bus driver didn't turn up for next 10 mins. I even argued with him saying this, how can one eat in 20 mins in a restuarant. My drop was till chembur and the bus was going to kolhapur - goa, so i asked the driver to drop me till nerul lp, he said first nahi hoga, then i requested and he said okay. Vashi he stopped for more pickups for kolhapur and goa, driver told me he is going to wait for 10 mins. I asked if i can quickly go to washroom and come he said okay. When i returned the bus started to move slowly, when i shouted the driver took the bus fast and went ahead some half km. When i reached near bus and i asked him how he can leave me like that, he said "aise hi, mujhe aapko chalana tha"... I told him what nonsense, you will decide i have to walk or not. A pathetic, unethical language used. I don't know how you people take feedbacks seriously, but i'm sure that the bus driver didn't like my cap and beared seeing as a muslim. When i called ashwamegh travels who is the authorized agent in ahmedabad, the person on call said, you should have got down at chembur and after sion it's chargeable. What a wierd answer was that. I'm complaining about the driver, he is saying you should have got down at chembur.