Gujarat Travels — Change of bus category & boarding point

Address:

Pune

This is regarding my journey on 19/9/23.Dear sir, I had booked a ticket from Pune to Bharuch in multi axle Volvo bus, Ticket no-TSAG23403311, PNR[protected], Seat no-S4, boarding from Wakdewadi. When travels called and told in short time, boarding point has been changed, when i come to boarding know that there will non-Volvo bus. Finally i had travelled with bus no- AR01W5151, I had paid for multi axel, so I need refund of rate difference.