Gujarat Travels — Refund not received

Address: Jaipur

I have booked my seat from Jaipur to sumerpur but as the bus was stuck at Delhi as informed by Bus driver/conductor and bus will be reach by office at 1 - 2 pm and 5 hour delay from the departure time from Jaipur. I request to the driver/conductor to refund my amount. They confirmed they have cancelled my ticket and I will get my refund but still refund not received. Kindly request you to pls do the needful. My PNR no is[protected].
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    Gujarat Travels Address
    1,Medicine Market,Paldi Cross Road,Opposite Shefali Centre, Paldi Rd, Paldi, Ahmedabad, Gujarat, India - 380015
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