Gujarat Travels — Services and bus quality

Without ticket how can person travel from pune to vadodara and without wearing mask? Secondly bus cleaner and no staff were co.operative during covid time. The seat which was booked by me do not have window but having ply sheet as an emergency exit. It was suffocating. I requested to change my seat and asked for either upper or lower seat (single) they gave me R number but from panvel some another booking came. Secondly i requested to shift to my original seat and came to know the without ticket passenger was seating on seat X and he leaked the seat. It was smelling. It was disgusting bro travel in a situation. I requested to shift my seat but they replaced the matress and did not co.operated.