Gujarat Travels — wrong seat allocation while online booking

enthu_ram

from Mumbai, Maharashtra

Address:

390012

I was traveling from baroda to pune. I have booked seat no. K but wrongly system allocated last corner seat. I have called to baroda office and ahmadabad office, but i have harassment from its staff during journey. A very bad experience. Not comfortable to travel. I request them to allocate my seat but they not allocated my seat. Then i requested to change my seat their staff replied when next station comes, we will arrange. But no seat allocated by them.

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Gujarat Travels customer support has been notified about the posted complaint.

Oct 29, 2017

Updated by enthu_ram Gujarat Travels — wrong seat allocation while online booking

1 Review
En enthu_ram on Oct 29, 2017
Mark as Resolved

I was traveling from Baroda to pune. I have booked seat no.K but wrongly system allocated last corner seat. I have called to Baroda office and Ahmadabad Office, but I have harassment from its staff during journey. A very bad experience. Not comfortable to travel. I request them to allocate my seat but they not allocated my seat. Then I requested to change my seat their staff replied when next station comes, we will arrange. But no seat allocated by them .