[Resolved]  Haier India Deep Freezer — Company not replacing products

I purchased a geyser from this company(3l)
Model: Fraiso
The geyser got some mechanical deft in it after some time o[censored]se.
The company o[censored]nable to repair it and the product was in warranty and now when its time to replace the company is not replacing it they are having different excuses everyday.
The service head is unable to do anything and they are asking me to pick the geyser sometimes from gurdaspur and sometime from pathankot.