Haldiram Bhujiawala Complaints & Reviews

I had the above mentioned product i.e salted peanuts, batch no. H0519C.
I found a insect inside the pack, pic of same is attached. This case was immediately informed to customer care of haldiram. The phone no. Was mentioned on the pack i.e. [protected]. The man responded to take action on it but no response till now.
Request you take matter seriously.

I want to report an incident which took place yesterday around 2:15 pm at your gurgaon cyberhub branch. I had took few meals and paid by my hdfc debit card. The order was delivered on time ( Uttapam, two Soda lemonade, Bhalla papri) except noodles+chilli Paneer. After several follow ups it wasn't delivered. We had finished eating everything by then and cleaning guy came and took the tray which had bill copy in it. As far as I remembered my order no. was 157 but I am not sure. The counter guy refused and yelled at me that there is no such order no. and that he needed bill copy. I showed them the bank receipt and asked them to generate copy of the bill which they refused . They were very rude and the tall good built guy at the Chinese counter started abusing me. I tried to remain calm and went back to my seat but he yelled and called me twice. The Manager seemed to be deaf and dumb as even when I went and asked for help he did not bother. Finally they gave me the meal but abuse was still continued. I returned the meal to manager as I didn't wanted to even stand there. I told them in case the guy doesn't shut up I will call for Police but all in vain. Finally I threw the lemonade in my hand at the guy. I knew it was a plastic glass and won't hurt him but being wet he stopped uttering nuisance and I walked out.

Request you to share the duplicate copy of the bill at the earliest and also action should be taken against such staff and Manager who do not know how take no speak.

I booked a diwali gift pack on November 5th 2015 via Haldiram's website http://www.haldirams.com/, order #236052. My issue is that, this order was never delivered to the relative for whom i had booked it. Inspite of several followup emails there has been any response from Haldiram. I contacted them at their customer support email id "[protected]@haldirams.com" as well numbers mentioned in their website " [protected] /[protected]", which never responded to my calls.These numbers are just to fool the customers as they never pickup and if they pickup, they put you on hold for long. There is no accountability from these people and it is very unsafe to do online purchase from their site as you do not know, who you are dealing with and there is no other way you can contact them. I infact asked my bank to stop their payment, but my Bank is saying that I should ask Haldiram to cancel the payment. It has been more than 5 months and I am still struggling to get back my refund but these are people are so unethical not willing to refund the amount. I stand my ground and will fight for it, not only that they have not delivered the product, but the way they are doing the business is entirely unethical nothing else.

I bought 2 half kg packs of Haldiram Soan Papdi on 29 Feb 16 at 8:15 am from Indira Gandhi International Airport. The price printed on the pack was Rs.130 whereas I was charged Rs.175 per pack.

I was over charged i.e Rs.45/- per pack more than the printed price on the pack.

I was Eating Namkeen(( Haldiram's MOONG DAL. Mfg. Date-5.11.15, Batch No. G11-14:46)) last month, That time I felt something wrong in my throat, a piece was stuck in my throat. I could not say to anybody. my breathing was stoping, after some time I did vomit then found a rubber piece.
I want to complaint against Haldiram for that type of products.

-Net weight of the pack 18g
Batch No. G11-14:46
Mfg. Date-5.11.15

client no.- [protected]

I have purchased 3 Bhalla Papadi (Take away) against Bill no. 470881 on[protected] from Haldiram's Shop no. G 42-48 Cross river mall, New Delhi.
In my order haldiram didn't pack Dahi (curd) with bhalla papdi and when I called them on mobile and requested them to deliver curd, they straightforwardly arrogantly refused to do the same and were very rude and didn't agree even to provide the same. In the end, I had to go again and after a lot of discussions they provided me the same.
It was a very bad experience and they HARASSED me alot as a consumer. Their behavior towards their customers was shockingly rude and arrogant.

Today I went to one of outlet in Lazpat Nagar and brought besan laddu in which I found a pin in the besan laddu while eating it. which hurt my tongue too. Please take necessary action for it this small thing can lead to big accident.

I have previously purchased the above product and the quality has been good.However on this occasion the main component of the packet was salt and hardly any moong daal, which is supposed to be the main ingredient. The snack caused food poisoning in the family ruining our Christmas 2015 and though I have tried to contact the company I have been unsuccessful as the customer service is terrible. Due to the ill effects of the snack I expect the company to make a full apology!improve the standard of their products that are sold worldwide! And a goodwill gesture to compensate for the poor standard of products purchased of at least a substantial quantities of vouchers/refund in cash and I will give the company one more chance, though from the feedback I have read that would not improve matters. Thank you.

I am working in a MNC - OPPO Mobiles India (P) Ltd. .On 21st Dec 2015 afternoon, I & my Chinese Boss went on Lunch in your Haldiram at Omaxe City Centre MAll, Sohna-Gurgaon Rd, Block S, Uppal Southend, Sector 49, Gurgaon, Haryana 122018. But Unfortunately my experience was very offended because of your Manager Mr. Shailender misbehaved with us . It was not misbehaving It was humilation which we felt at haldiram outlet. He commented on My Chinese Boss eating habit in Hindi Although he don't understand hindi but due to the manager body language my boss asked me is he eating Butter Naan from wrong hand. Till that time I didn't said anything to manager. after that I personally went to the Manager & told him to look on your services not on anyone eating habits .On reply to that he shouted back on me infront of all customers & misbehaved with me. I don't think thats a good behaviour that's a mental harassment to me & foreigner.Kindly look into the matter asap.

Dear concern this feedback is tell you that how 3rd class service you are giving to your customer. I visit to your MGF Haldiram property and I reached to your property around 10:50 and ask for the my order there was one manager with shaved head. he refused my order and said that we are closing the restaurant. I told them that it is 10:50PM And your closing time is 11:00PM. I requested a lot but he directly said no to me. regards pawan [protected]

I ALONG WITH MY FAMILY WENT TO HALDIRAMS SHOP AT CROSS RIVER MALL IN EAST DELHI ON 10TH NOVEMBER 2015 FOR DINNER .After eating my meal I went for some sweet to check the particular sweet to the counter, I was shocked for the behaviour of the boy who was standing at sweet side, he told that you can read youself that which sweet is there or not in a neglecting manner .I requested him but his behave was very disgustig, he called mr raj who was asst manager who also join him and show anger to me instead of teaching his boy .I told him that I will complain to haldirams seniors, he replied that no body can do anything against me, Ultimately Mr Rahul the manager join and apologise for mr rajs behaviour.I request to the seniors to take necessary action against the goonda type Raj to avoide such incidents

I have a shop in balram nagar loni and i found that a packet of navratna 42gm of RS 10 are empty. After this i want to check it out that these issue is come in all pieces or not bt i got that all pieces weight randomly i.e. some packets weight 35 gm or some packet weight 50 gm. i doesnt expect this type of issue with that type of company bcz haldiram is a huge company so please change me empty packet with a new one or contact me on [protected]

Today I bought a packet of haldiram Nimbu Masala, But I found that the packet was empty. I only bought haldiram namkeen because of haldiram brand is trusted brand, but I I feel that I am wrong. the empty packet is with me. And I am complaint in consumer court at the empty packet.

I bought a packet of salted peanuts and I found a worm inside one of the peanut piece. There was a hole in that piece, so I split-opened it and found a roasted worm inside it.
It is a case of compromising with the product quality by risking consumer's health. This could have been avoided if the quality check wing of the company were not careless.
It simply shows company's carelessness and ignorance in terms maintaining quality standards.
I'm sending pictures in support of my complaint and I request a strict action against it.
Thank You!

Hi this is Rashid Ahmed from central avenue Kolkata purchased a haldirams moong dal packet and was shocked to see after eating one pinch of the daal which was fully fungus and could have led my health into a serious trouble I have the packet with me which shows an expiry date on 2016 but it has already rotten and with fungus.I want a resolution to this otherwise I vil take this case to consumer court and will not spare the company like this.such a big brand and product quality such cheap and life threatening.

Hi, I had placed an online order from Haldiram Nagpur for a sweet box on 5 th Nov 2015 to be delivered in Kolkata.The ORDER NUMBER IS 236266.The tracking number says out for delivery since 14th Nov 2015 but not yet delivered.I had called the customer care number[protected] several times requesting to get the order delivered before 16th Nov as my parents would be going out of town.But the lady who attended my call was so ruthless that she was OK if I went ahead and filed a complaint against them at the consumer forum.I also sent a mail with the same request at [protected]@haldirams.com but no response. Now my parents have left out of town and the product is not yet delivered.When I called them to refund the money they refused saying that no refund happens.I haven't seen such a pathetic service anywhere .Is this how HALDIRAM has earned money?I don't mind paying the money thinking them as a beggar. Now I have another order that I placed on the same day 5th Nov ORDER NUMBER 236243 but has been out for delivery since 10th Nov but not yet delivered.Kindly make sure this atleast reaches them by tonight. And I swear never to buy anything from Haldiram from now on.Horrible service.Pls find below the Invoice for the order not delivered and money refused to be refunded. Hello, K RAJAMANI Thank you for your order from Haldiram's Online Store. If you have any questions about your order please contact us at [protected]@haldirams.com or call us at [protected] /[protected] Monday - Saturday, 10am - 6pm IST. Your Invoice #225278 for Order #236266 Billing Information: Payment Method: K RAJAMANI 10 B, LAKE ROAD, GROUND FLOOR NEAR LAKE MARKET KOLKATA, West Bengal, 700029 India T: [protected] Online Payment Shipping Information: Shipping Method: K RAJAMANI 10 B, LAKE ROAD, GROUND FLOOR NEAR LAKE MARKET KOLKATA, West Bengal, 700029 India T: [protected] Shipping charges Item Sku Qty Subtotal Sweet Box (Small) 500 gm sweetboxcust-small-Sweetbox-Small-kajuanjeerraj-175_swtbox-kamalbhog-175_swtbox-...⇄ Selected Sweetbox 1 x Sweetbox - Small Rs.30.00 Sweetbox-Small 1 Rs.30.00 Choose Sweet - 1 1 x Kaju Anjeer Raj Rs.162.00 kajuanjeerraj-175_swtbox 1 Rs.162.00 Choose Sweet - 2 1 x Kamal Bhog Rs.164.00 kamalbhog-175_swtbox 1 Rs.164.00 Choose Sweet - 3 1 x Pista Pan Rs.208.00 pistapan-175_swtbox 1 Rs.208.00 Subtotal Rs.564.00 Grand Total Rs.564.00 Haldirams http://mandrillapp.com/track/click/30009212/www.haldirams.com?p=eyJzIjoiUnhybVJ6...⇄ http://mandrillapp.com/track/click/30009212/www.haldirams.com?p=eyJzIjoiUnhybVJ6...⇄ Thank you again, Haldiram's Online Store

We have ordered sweets on 4th november to be delivered in Ahmedabad. The corier is sent via overnite express. But it has not yet reached. The product life of sweets is very less. What if it reaches after 12 days. I want money back. I have paid online.

Staff is so worst on Rohini sector10 haldiram, kuch sunte nai h aur maine kamsekam 10 baar ek cheez k liye pucha hoga tab bi bande ne koi jawaab ni diya toh i had raised my voice then he started on arguments and nobody was there to ask him why he is shouting on the customer afterall he is a employee... Worst place ... Please change your staff nai toh jaldi band ho jayega

Stone found in packet of Haldiram heeng jeera peanuts a big miss happening could took place Kindly note this complaint and strick action and penalty on Haldiram for decreasing their quality of their products I'll b waiting for you feed back n a complaint at fassai

This is the second time we visited Haldiram's sarojini nagar outlet, and witnessed carelessness towards customer. The servicing team are very rude and Ill mannered. We gave the token at the counter and they told us to wait for ten minutes, and they took almost 40 minutes just to plate 2 tandoori chapatis. They are simply spoiling the brand name.