Yesterday i bought 1/2 kgstraw berry katli alongwith other items at around 10.40 am, at home found that Straw berry katli is missing and bag contained bill of only one kachori which i never purchased. I returned, complained to manager present, counter boy acknowledged that by the time he realised, i left the outlet.
He gave me one 1/2 kg strawberry katli duly packed and said sorry.
Today i opened the pack for bhog to find that packet contained laddoo, in stead of strawberry katli
In course of my second visit, i bought noodles, manchurian and papdi chat for take away and found that manchurian was missing, instead of travelling back 2 km from my home, i preferred to complain via SMS on [protected] quoting bill no and token no and i had no intention to pursuue this complain and spoil my festival.
But today when i found that pkt of strawbeerry katli which i bought for my Gopala contained Laddo, i decided to lodge my complain and expect Haldiram to take remedial action as both instances can not be coincidence,
My mob no is [protected] and [protected] and my name is RK Lakhotia and i am a regular customer of Haldiram.
I do not wish to be compensated, but the two incidents prompted me to write the things happening in my favourite eat out
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