Haldiram Bhujiawala — Holiday treat

 
7 Reviews
Ghaziabad, Uttar Pradesh, India
 Fabina Rai
I booked a diwali gift pack on November 5th 2015 via Haldiram's website http://www.haldirams.com/, order #236052. My issue is that, this order was never delivered to the relative for whom i had booked it. Inspite of several followup emails there has been any response from Haldiram. I contacted them at their customer support email id "[protected]@haldirams.com" as well numbers mentioned in their website " [protected] /[protected]", which never responded to my calls.These numbers are just to fool the customers as they never pickup and if they pickup, they put you on hold for long. There is no accountability from these people and it is very unsafe to do online purchase from their site as you do not know, who you are dealing with and there is no other way you can contact them. I infact asked my bank to stop their payment, but my Bank is saying that I should ask Haldiram to cancel the payment. It has been more than 5 months and I am still struggling to get back my refund but these are people are so unethical not willing to refund the amount. I stand my ground and will fight for it, not only that they have not delivered the product, but the way they are doing the business is entirely unethical nothing else.

Complaint Status


[Mar 21, 2016] Haldiram Bhujiawala customer support has been notified about the posted complaint.
Complaint comments  6 Comments     Updated: Share0Tweet0

Comments

There was a huge insect in the Dhokla that I ordered today at Haldirams.
(Bada Bazaar).
Please see the picture.
The staff did not seem to care much and when I approached the manager, he only refunded the dhokla money without even apologising.

Haldiram — Nail found inside haldiram mini samosa

Found a large nail while consuming mini samosa which was extremly dangerous and if something would have happened then haldiram company would be responsible.

Haldiram — Old sohan papri- stale taste. Worm found

Though the lot no. shows new material. But taste of this packet of Sohan Papri is like old. Also worm found in the pack. Lot- [protected]. Pl confirm with attached photo.

Haldiram — Rajshree gutka pouch in aloo bhujiya packet

Aaj aaloo bhujiya k packet me se Rajshree gutke ka pouch nikla. Very sad agar aisi company k products ka ye haal h to local items ka kya hoga. I want legal action on the company.

Haldiram — Service Tax on take away goods

Why there is a service tax more than 10% in the bill of take away food items??? Though we have not served with any of service.

Haldiram — Cheating..

We face a problem, , I bought a 5rs haldirams packet, but in that packet their is no stuff. https://www.youtube.com/watch?v=nedA7-z8iO4

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    Customer satisfaction rating
    1%
    Complaints
    291
    Pending
    3
    Resolved
    1
    phone
    +91 33 4014 4401
    location
    P-420 Kaji Nazrul Islam Avenue VIP Main Road, Kolkata, West Bengal, India - 700052
    Haldiram Bhujiawala - Holiday treat