Haldiram — Get bad product

I purchased 1 kg Gulabjamun in September 2014 and when I opened the container and just taste it, I found bad smell, and I complained on 1st of October in the given number but no one solved the matter and after 2-3 reminder, still no one call or complain the matter. I don't know Haldiram company don't want to listen or the person who attend the phone don't want listen the matter even one time he told me where you want you can go.