[Resolved]  Haldiram — Sweets not delivered

Address:

New Delhi, Delhi

Hi, We have ordered two packages of Haldiram sweets and Dry fruits online on 19th Oct to send it to our dear ones in Kanpur and Mumbai. It is very sad to know that none of the packages reached on time i..e before Diwali which was advertised and promised by Haldiram. We have continuously followed up with Halidram's customer care and got the answer that it will be delivered but all in vain. We have ordered it from Haldiram thinking that they will definitely deliver it on time(before diwali) as it was adveretized by them on their website. After some days we got to know that the shipment was missed and misplaced and they reshipped it. But the worst part is that even today the status of one of those delivery is unclear. Our dear ones in kanpur have received the delivery yesterday (beating the whole purpose of sending it on Diwali). Our dear ones in Mumbai have still not received the package. The order numbers are:[protected]Kanpur) [protected]Mumbai) Please look into it as we are higly disappointed by the service provided by Haldiram.