Happeasygo — airline tickets

Address:	New Delhi, Delhi, 110014
Website:	Happyeasygo.com

Please do not book any tickets with happpyeasygo.com, these people show a lower charge and when you confirm the payments, they levied rs.940/- as convenience charge for 2 return tickets from delhi - nagpur - delhi. I sent the feedback asking for such a high charge and they have not bothered to reply or acknowledge this query. The govt. Has levied a max of rs.150/- per booking as convenience charge (To the best of my understanding) and these people are charging whatever they feel like. Next, we booked an international ticket on etihad airways from delhi-chicago-delh departing om 18th sept. 2019 and return on 10th march 2020, though, the airlines have confirmed that these tickets are fully refundable, but happyeasygo has mentioned that these are non refundable tickets and we will have to pay up another rs.1, 000/- to cancel the tickets.

What does happyeasygo think, they are big goons around or what! These are some scammers who are playing around by getting the search engine optimized and upon search by innocent people, they pop up and lure by offering lucrative prices. For any ticket, whether domestic or international, they tell you that these are non-refundable tickets and they will charge another set of fee to cancel the tickets.

Please help in resolving this false information being imparted by happyeasygo team and also help me in getting the highly charged convenience fee on my tickets.