HappyEasyGo Complaints & Reviews

I booked a ticket from happy easy go, due to some circumstances i had to cancel the trip . but when i cancel the flight ticket they refunded me with points, and there is no use of those points...

I have booked a flight ticket of Vistara through HappyEasyGo for my wife, which was refundable. It was scheduled on 16.01.2022 and I cancelled the ticket on 15.01.2022. The ticket was cancelled by me due to change in plan.
As per Happy easy go, it takes about 45-90 days for airlines to process the refund request. It is more than 130 days still my request is pending.
I have contacted your customer care many times but I received...

Trip Id[protected]
My flight Delhi - Srinagar on 12th April was cancelled by the airline. The airline has already refunded the amount within a week.

I had raised the refund request on 15th March, it has been more than 2 months and still I have not received the refund from HappyEasyGo. I have already reached out to the customer care thrice and each time I was told that the finance team has been notified and...

Dear Sir/Madam,

We have booked Flight Ticket for Air India through Happy Easy Go App from Srinagar to Vijayawada for 9 passengers on 06.04.2021 vide E-Ticket
Order:[protected] with AirLine PNR No.YDH0P.

On[protected], two passengers namely Mr.Gudivada Prabhakara Rao (Ticket No.[protected] and Mrs.Gudivada Venkata Satya Suryavathi (Ticket No.[protected] tickets were cancelled and requested...

Cheating customers saying 45-90 days to process refund!! Its been 5 months and I still dint get my refund. Countless calls and emails have been sent yet no response. A standard template of 7 working days is sent to wait for an update!! They are fooling and cheating people!!

I need my refund amount....

I could not travel due to testing positive and Vistara gave the complete refund amount as per the process. This was done on 11th Feb and the airline confirms that the amount has been refunded. Happyeasy go has still not given back the owed money despite numerous calls and email.
Details:

Date of travel: 9th Feb 2022
No. of travelers: 2
Total amount due: Rs 18043

4 months and still no refund...

For order I'd:[protected]
Refund has not been completed after 5 months of cancellation and they have been neglecting the issue since last 2 months and not listening to my query at all....

Hi,
I have booked flight from Happyeasygo during Covid-19 time on 29th May2021, from Mumbai to Bhopal . But due to increasing cases in Mumbai, Air India cancelled the flight . Hence I was eligible for full refund.
I cancelled the ticket from Happyeasygo app mentioning this reason and they replied we are contacting the Air line and will give full refund once we get confirmation from them.
But 2 years have passed and so...

This is in regard to order no[protected].
The flight was cancelled by the airline and a refund of 4742 was processed by indigo. But i have received a refund of 837.

Please look into it and transfer the balance amount to my account asap....

I cancelled a ticket on the same day of booking in the month of August 2021. Attached is the ticket details.

Order Number :[protected]

There have been several communication with the customer care services but it has not been fruitful till now.
Shockingly they have updated the booking details status on their portal as "REFUNDED"....

I have booked a flight ticket through happyeasygo abut due to change in plan I have to cancel my tickets on 20 March 22, it's been more than 45 days but I still to get a refund for it.
Order[protected]...

I booked a flight ticket from Indore to Kolkata on Happyeasygo website (booking Id[protected]. I opted for zero cancellation charges and paid extra for that.
I cancelled my tickets and it's been more than 1 month. Everytime I talk to their customer support they tell that the money will be refunded in next 2-3 days.
I am really very frustrated with their pathetic refund policy and services and now I am going to take...

Please refund my convenience fee of airticket which is cancelled by airline with full refund. My pnr is MIYEPY...

I had made a booking from IXC to BLR for 19th Feb. I had cancelled the ticket due to emergency on 19th feb morning directly with the airline. I also uploaded the proof of cancellation on HappyEasyGo app and they said it will take 45days for refund to be processed. It's been more than 75 days and I still am nowhere close to getting a refund. I have had multiple email exchanges and I only get automated email responses asking me to wait for...

I have not received any refund since 06th April. HappyEasyGo claim that I will receive the refund in 45-90 days but how can any company take so many days to process a refund?

Trip ID:[protected]...

Hi Team,

I have booked Pune to Delhi return flight in 2020 ( Order I'd[protected] from Happy easy go. The total amount for booking was Rs 16121. As per the government norms full amount should be refunded in case of cancellation due to COVID. When i reach to HEG for refund, initially they said that contact airline for the refund. I approached to Airline and airline told me that the full amount has been refunded to...

I had cancelled my booking on 9th march 2022 and my order id is[protected]..From LKO to BLR from Go first airlines..
I already contact to the airlines they told me that they have already refunded the full amount Rs.7806/- to Happyeasygo on 12th of march. But Till date I have not received the refund inspite of constant follow ups with Happyeasygo.and also the airlines. They always reply that it will require 7-8 days more every...

It is quite a trouble to get the refund from HappyEasygo. I had booked a ticket for sector JRG-CCU (Air India) on 12.10.2021 with order I'd[protected].
Since it was under zero cancellation I had to cancel the flight for some reason.
Immediately called up customer care for the procedure for cancellation as did as I was suggested by them .

Further multiple conversations took place till date without any refund.br...

I have booked a flight ticket through this company, but due to change in plan I have cancelled my ticket on 20th March 22.
As per the team they will refund the amount with 10-15 days but its been more than a month but still I am waiting for the refund.
Have written mails to the happyeasygo team but no positive response from there side....

This is regarding the refund of flight tickets cancelled due to covid.
Case no. MOCAV/E/2021/09800 registered on pgportal and according to which HappyEasyGo should process the full refund to the customer where we have done the booking but yet there is no status updated since 7/01/22 and say they have not yet received a refund from the AirIndia airline. It has been more than 120days since I last raised the complaint with HappyEasyGo...