HappyEasyGo Complaints & Reviews

It has been over 2 months that the airline had issued the refund to happy easy to but they have still not passed on the refund to me. No answer to phone calls or emails....

This is a pathetic services which i am getting from the happy easy go where in airlines has already process the refund request but happy easy go making the customer foll to process the refund i call happy easy go n number of time and every executive telling me a different story its my own money for which i am fighting

Employee ritu telling me a different story

Employee shashank telling me a different story...

Dear sir.
I have boked the ticket on dated
22/3/20 ticket no-i29qym-amounnt-4352.
19/3/20 ticket no-rupv5f - amount-4720.
13/2/20 ticket no-vv27sv-amount-4720
Has been cancelled due to covid 19 on march-2020.
Stil i have not received my return amount-total-13792 till date.
Kindly return my amount as on soon to my account.
I am facing too much problem for that.
So i am requesting...

Hi

I am sunil sharma, i have made booking by indigo flight from indore to delhi dated 06th may2020 in refundable category order id:[protected], but due to covid 19, all flights are cancelled, so i have cancelled my tickets considering normal cancellation charges in refundable category, while cancellation, i got to know that, booking is made in non refundable category to make fare on lower side and post cancellation...

Very poor app I've ever seen. They are asking for extra fees for using my credit shell amount. What kind of cheating is this? I can't find any options for using my credit shell....

Rs. 299 is deducted from my bank account without giving any notice. I don't install any apps for booking tickets and indeed I didn't install this one too. So, without any notice and without knowing me this company deducted Rs. 299 from my bank account....

Respected sir,
Myself nikhil varma, i booked the flight ticket for 9th of april 2020, from kochi to mumbai airasia flight through happyeasygo mobile app,
Unfortunately covid-19 pandemic all flight got cancelled that time continuously followed up from 27th march till 30 march finally i given the request for the refund on 30th march (Attaching all the documents) they accepted the request and submitted to airlines, then heg customer...

Hi team,

Please know that i had booked an indigo ticket from hyderabad to bhubaneswar for 14315 rupees throuh happyeasygo. I later cancelled it from indigo and happyeasygo website's. However, when i checked with happyeasygo for the refund they send a reply that the cancellation charges are more than the ticket price of 14315 rupees.
How is it possible that cancellation charges for a domestic flight is more than 14 thousand...

Sir i have cancelled my indigo flight ticket on 8th april 2020 at happyeasygo they told me that they would refund my money back to my bank account with in 15 days but after 20 days they didn't give me a single penny. I think they fraud me they are such a big scamers . Is there any way to get my money back?...

I would like to register a complaint with you regarding my flight cancelled due to lockdown declared by govt. I had booked to and fro tickets on happy easy go website from pune to bangalore (19-april-2020) and banglore to pune (26 - april-2020) which has been cancelled by the airline company (Airasia) mentioning in their website that there are two options either reschedule or can have the refund as credit shell. When i tried requesting the...

I had booked a flight on 15th april from pune to kolkata for two passengers and paid rs11, 784, pnr f6jj3x. Since the flight was cancelled i have been mailing them to reschedule it for the 4th may. After demanding exorbitant charges for rescheduling i made it clear to generate a refund because the extra charges of 6600perpassenger was unacceptable. The prices were then dropped to 2431 per passenger. They are taking an entire day to get back...

Please find the caseid[protected] for your reference and i am already provided summery of amount refunded by goindigo team to the happyeasygo team for the below 2 pnr numbers.
1. Pnr no.: kly5xt (From nagpur to bangalore)
2. Pnr no.: mevp4v (From bangalore to nagpur)

But still after months i have not received my amount from goindigo side i got a mail that they have refunded the amount to happyeasygo...

I had booked my ticket from heg app for 17th april order id[protected] of 3217rs.
Airline has already mentioned that no money will be deducted if i want to reschedule my ticket but heg is insisting me on paying 3895 penalty.
Additionally when i asked them to cancel my ticket and refund my money i get no answer even after sending them over 10 mails.
Ps their customer care is always busy for some reason though...

I had booked a flight ticket through happyeasygo app. The flight got cancelled by indigo airlines itself due to the covid-19 outbreak. But my refund was not received but on approaching the airlines i have been informed that refund has gone to the agency. I did't get any update about my refund status. And as per their company policy they are declared that the refund will take maximum of 15 days. And it has been already passed.
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I had booked flights tickets from Goa to Mumbai for 24th March 22:55 pm through the website - Happy Easy Go.

Due to the coronavirus pandemic, we had to cancel our flight.

In-numerous emails and calls were made - all in vain. No response from their side.
As a responsible citizen, we decided to cancel the flight directly through airlines website facing a heavy penalty of 8.7K! - but this was we could get...

Hi,
Just wanted to register a complaint with you. I had got my flight cancelled as it was scheduled on 30 th march, so i tried to reschedule it for 2nd may. The flight cost is same as i paid before, i rechecked the price with indigo website as well as your website, but while rescheduling the flight i am asked for extra 628 rs money, which to be frank is just rediculous way of ripping us of. If the fare difference is actual please...

Dear
I book a ticket through happy easygo site from ccu to bbi pnr: jrwfjl (Air asia) ccu to bbi sat, 04 apr 2020 trip id :[protected] which is cancelled due to covid 19
I so many time inform happyeasygo via email. I want to reschedule my ticket. Also i reschedule by direct to site (Air asia) they inform me that
For bookings made through travel agents including online travel agents, cancellation requests are...

Dear sir,
I had booked a flight ticket of indigo on 19th march. 2020 for a trip from pune to kolkata pnr is ukpp4t through happyeasygo.com, was cancelled by airline due to their reason and they refunded the total amount of ticket rs. 2952 in my respective bank via happyeasygo.com but still i have not received any amount from happyeasygo.com. Airline is refund back but happyeasygo still not refund my account

Sir, i kindly...

Dear team,

I am extremely sorry to share this in this tough time but i have no other option.

Please refer the trailing mail as i have made booking from happyeasygo on 9th mar for udaipur 5star hotel for 1st aug checkin by doing prepayment of rs. 10000/- approx. During an offer period on website.

But they have not confirmed my booking till now by saying that property is sold out which is totally...

I, rachit agarwal, had booked a return e-ticket (Id[protected] bud-del (Dep 29th march, ret 13th apr) through alitalia airlines (Pnr — vpxroc) which was cancelled due to corona lockdown. I applied online for date rescheduling and after one week got email to provide new flight details which i did on 27th march but since then despite repeated emails they are not responding on my email [protected]@hotmail.com or my phone.
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