HappyEasyGo Complaints & Reviews

Booked ticket and cancelled it.indigo has refunded however happy easy go is holding it and not releasing it from a month.chasing up continuously with same response saying in process.custonwr care no not working.

I booked a ticket from BLR to LKO for Sat, 4th June 2022 through Happy easy go.
Flight AI565 was canceled by Air India without any prior notice.
I initiated a refund and it's been well over 6 months since then and my refund has not been processed. I have sent them multiple emails but haven't received a response to any of them.

Below mentioned are the details:
Order ID:[protected]
Order Date: 26.04.2022
Amount: INR 5426

Order ID:[protected]

My flight with the above mentioned Order ID was cancelled from the airline side.
As per, GoFirst airlines the refund amount of INR 2950.00 has already been sent to happyeasygo long back.

And it has been more than 4 months since I had initiated the refund request but I haven't received the refund amount yet. Kindly do the needful so that I can get the refund amount as soon as possible.

I had booked my tickets from Happyeasygo from Mumbai to Chandigarh and back. The order IDs are
Mumbai to Chandigarh[protected]

Chandigarh to mumbai[protected]

I have cancelled the order directly from Airlines and they have provided full refund. I then cancelled from HappyEasyGo. They are not providing any refund.

None of the contact numbers are working and I have sent multiple mails not getting any reply from them

Please help me resolve this fraud. The compa

I have cancelled my IndiGo flight from Delhi to Hyderabad for 31 December 2022 on 14 December 2022.

IndiGo Initiated the refund to Happyeasygo but HEG didn't refund me anything. I have mailed HEG multiple times but no response from their side.

Passenger Name: Yatish Gole
PNR : HUI93U

This is with reference to my booking Indigo 6E 758, PNR- XL69YL
I have done ticket bookings on Happy easy go platform on 21-12.23 which got denied due to some technical issues at their end. No invoice no ticket no PNR generated.
Hence I booked another flight.
After 9 days I get PNRs stating the tickets are confirmed.
Now I have three tickets.
Worst service from Happy easy go, they don't pick calls don't reply to messages.
I cancelled one through Indigo, they said will get refund from happy easy go but still not received
Second ticket I had to cancel with a penalty of 3781 rupees
I have been trying to contact customer care no one picks the calls, writing mails no reply. I have wasted lot of time behind this highly irresponsible people. I want my money back.

Hi,
I have booked few tickets from happy easy go for my family, but somehow i had to cancel those tickets.

PNR - 5EABK6, 5ECZAW, 5DSPXT, 5E3C36, 6YVRQC

Those tickets were booked with fully refundable charges. The amount of refund has not been given by happy easy go and its been more than 3 months now since i have placed the refund request.

I have sent email to customer care but not getting any response. their customer contact numbers are not working or reachable since last 2 months.

PLEASE, help me getting the refund amount.

I got two air tickets from Hyderabad to Kolkata for Indigo airlines for 30th September, 2022 from app Happyeasygo . The order I'd for the same is[protected] and booking date is 2nd May, 2022.
However, due to a family emergency I had to cancel the tickets on 24th September, 2022. The app said that I will receive the refund amount between 45-90 days. It's been more than 90 days today and I'm yet to receive the refund amount....

My ticket for Pune to Bangalore was cancelled by the Airline GoFirst Airlines. under FULL REFUND as per details below
PNR - NB8ERT
Date of Travel - 9th Dec 2022
Trip ID[protected]

The said refund is already issued by the Airline to HEG on 26th November 2022. I still have not received my refund from HEG. It is more than a month now.
I have raised Feedback on your website
Ref ID[protected] dated 23/12/2022

None of your call centers numbers are functioning and nobody is responding to any of my queries.

Hope this portal will help resolve matters at the earliest

I have booked the Indigo airlines flight ticket from Happy Easy Go website and due to some reason I have cancelled the flight ticket for the last 4 months but still refund amount not initiated in my account. Even though The Indigo airline already refunded the ticket amount to the booking agent (Happy Easy Go) account.
Also Customer care helpline and customer service Email handling staff of Happy Easy Go not responding to the querry. My Booking Trip Id[protected]

Airline ticket gets cancelled for last 4 months but still refund amount not initiated. Customer care also not responding for the calls. Customer Support email also not replied for the querry sent. How will I get my refund amount from the happy easy go ?
Booking Trip Id[protected]

Dear Sir/ Ma'am,

I got two air tickets booked from Pune to Delhi dated 1st November by Happyeasygo on Indigo flight PNR: IL9PNS.

Unfortunately due to medical reasons had to cancel my travel and did contact the airline for the cancellation to which the airline was very supportive. But as the initial booking was made through agent Happyeasygo, the full refund could not be returned by the airline to the passenger as it will go to the agent and then the agent shall transfer the money to the passenger.
Tickets got canceled on 20th October and to date did not receive a refund from the agent Happyeasygo.

The airline has confirmed that the money is returned to the agent but the agent Happyeasygo is not returning the money even after multiple follow up.

Request you please take strict action against Happyeasygo. As I am in desperate need of money for my medical treatment and they are just not returning my money.

Thanks & Regards
Komal

Have been trying to reach the team knemail and calls, regarding a payment made on 30th November 2022, but the team doesnt reply. My money is still stuck .

Its been more than 12 months refund has not been received

Order details given below
[protected]

I have booked a room through HEG on 28th Dec 22. Payment of Rs. 3355 debited from my account and got the mail with booking HEG Order ID:[protected] and
confirmation number id:[protected] also. But, during visit hotel has denied the booking as they didn't got any mail or nothing regarding booking. I have tried to contact with service provider but nobody answered. Now i want my money back.

I have booked two tickets through HEG and had to cancel. Airline executive have confirmed that they have refunded to HEG but still I have not received the refund amount.
Please help me.
My PNR nos are: PNL7RZ and W5UU9D.
Regards,
Satya...

I was trying to book a ticket from kolkata to delhi on 22 dec. payment of Rs. 7917 debited from my account while booking but message received that payment method failed. Howsoever i tried to call customer care so many times but none replied. Even mailed them immediately within 15 minutes but no revert received till date. I had booked another flight from some other source. I want refund. Please help. Payment debited and other booked tickets both attached.

I have booked a hotel where during visit hotel has denied the booking as they didn't get any mail or nothing regarding booking. I have tried to contact with service provider but nobody answered. Now I want my money back.

Booking ID[protected]

Hi,

This is Mayank Kumar Jain. I have booked an indigo ticket on 26 Nov 22.

ThE PNR no is GUQE4R.

The airline has already initiated the refund of Rs 4032.

Can u pls provide the refund as soon as possible.

I have attached the ticket for your reference.

Refund for a flight is not yet given even when Spicejet has confirmed that they have refunded the amount to Happyeasygo.
Trip ID is[protected]
PNR is DJ86TR