HappyEasyGo Complaints & Reviews

I had purchased a CCU→DEL flight ticket on happy easy go with GO FIRST airlines. PNR - P7G7WC, happy easy go Trip ID :[protected]. The flight was cancelled. As suggested by happy easy go, I called the airlines, asked them to cancel the ticket and process a refund. I then connected with happy easy go and started the refund process with them to get the money back. The process was initiated on 27 September 2022. They said that the refund will be completed within 90 days. It is now 9 January 2023 and I have still not received the refund. No one happy easy go receives my calls. I have submitted queries multiple times online but they never get back. I need help. I need the refund back in my card. Its been too long. Amount - Rs 4, 155. Please help!

This is with reference to order No.[protected] booking Indigo flight having PNR No.BLR3KS.

I tried booking the flight through your website on 20.12.2022 and even after successful debit from my account screen mentions “ 405 Method not allowed”(screenshot attached). I have waited for the day but didn’t receive any email or msg confirming the booking. Therefore on 21.12.2022 I have made the desired booking through some other source. But when no refund has been received I checkkd on happyeasygo website and found that there is a ticket booked for me. But I have already booked a ticket for the same flight. Hence I contacted the airlines and requested them for full refund for the ticket PNR BLR3KS and they have refunded in full confirming thet the refund amount has been credited to happyeasygo.

But even after 18 days I have not received the refund amount yet. I have written several emails to happy easygo but but no response received from their side. Their contact nos. provided in the website are always switched off.

Please resolve the issue.

This is with reference to order No.[protected] booking Indigo flight having PNR No.BLR3KS.

I tried booking flight ticket through happyeasygo website on 20.12.2022 and even after successful debit from my account screen mentions “ 405 Method not allowed”(screenshot attached). I have waited for the day but didn’t receive any email or msg confirming the booking. Therefore on 21.12.2022 I have made the desired booking through some other source. But when no refund has been received I checked and found that there is a ticket booked for me. But I have already booked a ticket for the same flight. Hence I contacted the airlines and they have initiated full refund for the ticket PNR BLR3KS. The airlines also confirmed that full refund amount has been given to the happyeasygo virtual payment id.

But even after 18 days no refund has been received in my account from happyeasygo. I have writtens several mails to happyeasygo but no reply received. Their customer care phone nos. are always switched off.

Please do the needful and resolve the issue.

Order ID:[protected]
Customer Escalation.

My refund of around 20k is pending for more than four months.

before also, i have made numerous calls and every time I get a response that it will be issued within a week.
Now, Your customer care is never going through.Your customer service numbers both either switched off or not working.

My phone number is [protected].
This is pure mental harassment by happyeasygo to a loyal customer.
My order ID details are attached to this email.
And it is pending for more than five months. This is very unprofessional on your part.
Issue my refund immediately.

email: [protected]@gmail.com
Phone [protected]

There are 2 Refunds that are pending from Happy go Easy Website/App. Mails are written to them, but they did not answer. Even their Telephone numbers are not working. Total Refund is for Rs.11, 329.
When we contacted with Airlines, they say money has already been credited to the accounts of Happy Go Easy. A Cheater Company.

Details are:

(1) Order ID[protected]
Order Date- 25th Jun, 2022 18:34
Total Price-₹6, 031
Departure Fri, 01th Jul, 2022
6E7261
12:40 -14:10
Jaipur to Ahmedabad
AYUSH/JAIN
[protected]@gmail.com

(2) Order ID[protected]
Order Date -12th Jun, 2022 17:26
Total Price-₹5, 298
Departure Fri, 01th Jul, 2022
G8701
08:50 -10:05
Jaipur to Ahmedabad
AYUSH/JAIN
[protected]@gmail.com

I tried to book a ticket from HappyEasyGo website for a flight from Lucknow to Bangalore for 17-Dec-2022, on 26th November, 2022, 08:34 a.m. I paid through UPI but the flight was not booked and the amount of Rs. 7, 125 was deducted from my bank account. My flight was not booked and I haven't received any refund messages yet. No refund has been made for the same.
Transaction ID:[protected]
Mailed multiple times since the incident, but got no replies.
Called continuously on all the numbers available online and they are either not reachable or switched off.

Cancelled my ticket on 22nd July 2022 because the flight was rescheduled by the airline. It has been more than 5 months, and I have not received my refund yet.

No proper customer support provided. The customer support contact numbers are always busy and emails have not been answered.

Please respond to the emails and initiate the REFUND immediately.

Booked ticket and cancelled it.indigo has refunded however happy easy go is holding it and not releasing it from a month.chasing up continuously with same response saying in process.custonwr care no not working.

I booked a ticket from BLR to LKO for Sat, 4th June 2022 through Happy easy go.
Flight AI565 was canceled by Air India without any prior notice.
I initiated a refund and it's been well over 6 months since then and my refund has not been processed. I have sent them multiple emails but haven't received a response to any of them.

Below mentioned are the details:
Order ID:[protected]
Order Date: 26.04.2022
Amount: INR 5426

Order ID:[protected]

My flight with the above mentioned Order ID was cancelled from the airline side.
As per, GoFirst airlines the refund amount of INR 2950.00 has already been sent to happyeasygo long back.

And it has been more than 4 months since I had initiated the refund request but I haven't received the refund amount yet. Kindly do the needful so that I can get the refund amount as soon as possible.

I had booked my tickets from Happyeasygo from Mumbai to Chandigarh and back. The order IDs are
Mumbai to Chandigarh[protected]

Chandigarh to mumbai[protected]

I have cancelled the order directly from Airlines and they have provided full refund. I then cancelled from HappyEasyGo. They are not providing any refund.

None of the contact numbers are working and I have sent multiple mails not getting any reply from them

Please help me resolve this fraud. The compa

I have cancelled my IndiGo flight from Delhi to Hyderabad for 31 December 2022 on 14 December 2022.

IndiGo Initiated the refund to Happyeasygo but HEG didn't refund me anything. I have mailed HEG multiple times but no response from their side.

Passenger Name: Yatish Gole
PNR : HUI93U

This is with reference to my booking Indigo 6E 758, PNR- XL69YL
I have done ticket bookings on Happy easy go platform on 21-12.23 which got denied due to some technical issues at their end. No invoice no ticket no PNR generated.
Hence I booked another flight.
After 9 days I get PNRs stating the tickets are confirmed.
Now I have three tickets.
Worst service from Happy easy go, they don't pick calls don't reply to messages.
I cancelled one through Indigo, they said will get refund from happy easy go but still not received
Second ticket I had to cancel with a penalty of 3781 rupees
I have been trying to contact customer care no one picks the calls, writing mails no reply. I have wasted lot of time behind this highly irresponsible people. I want my money back.

Hi,
I have booked few tickets from happy easy go for my family, but somehow i had to cancel those tickets.

PNR - 5EABK6, 5ECZAW, 5DSPXT, 5E3C36, 6YVRQC

Those tickets were booked with fully refundable charges. The amount of refund has not been given by happy easy go and its been more than 3 months now since i have placed the refund request.

I have sent email to customer care but not getting any response. their customer contact numbers are not working or reachable since last 2 months.

PLEASE, help me getting the refund amount.

My ticket for Pune to Bangalore was cancelled by the Airline GoFirst Airlines. under FULL REFUND as per details below
PNR - NB8ERT
Date of Travel - 9th Dec 2022
Trip ID[protected]

The said refund is already issued by the Airline to HEG on 26th November 2022. I still have not received my refund from HEG. It is more than a month now.
I have raised Feedback on your website
Ref ID[protected] dated 23/12/2022

None of your call centers numbers are functioning and nobody is responding to any of my queries.

Hope this portal will help resolve matters at the earliest

I have booked the Indigo airlines flight ticket from Happy Easy Go website and due to some reason I have cancelled the flight ticket for the last 4 months but still refund amount not initiated in my account. Even though The Indigo airline already refunded the ticket amount to the booking agent (Happy Easy Go) account.
Also Customer care helpline and customer service Email handling staff of Happy Easy Go not responding to the querry. My Booking Trip Id[protected]

Airline ticket gets cancelled for last 4 months but still refund amount not initiated. Customer care also not responding for the calls. Customer Support email also not replied for the querry sent. How will I get my refund amount from the happy easy go ?
Booking Trip Id[protected]

Dear Sir/ Ma'am,

I got two air tickets booked from Pune to Delhi dated 1st November by Happyeasygo on Indigo flight PNR: IL9PNS.

Unfortunately due to medical reasons had to cancel my travel and did contact the airline for the cancellation to which the airline was very supportive. But as the initial booking was made through agent Happyeasygo, the full refund could not be returned by the airline to the passenger as it will go to the agent and then the agent shall transfer the money to the passenger.
Tickets got canceled on 20th October and to date did not receive a refund from the agent Happyeasygo.

The airline has confirmed that the money is returned to the agent but the agent Happyeasygo is not returning the money even after multiple follow up.

Request you please take strict action against Happyeasygo. As I am in desperate need of money for my medical treatment and they are just not returning my money.

Thanks & Regards
Komal

Have been trying to reach the team knemail and calls, regarding a payment made on 30th November 2022, but the team doesnt reply. My money is still stuck .

Its been more than 12 months refund has not been received

Order details given below
[protected]