Claimed

HappyEasyGo Complaints & Reviews

1
Last updated Jan 13, 2024
Complaints 1549
Resolved
97
Unresolved
1452
Quick Links
Statistics
Share
Contacts

File a complaint to HappyEasyGo

Having problems with HappyEasyGo?

File a complaint and get it resolved by HappyEasyGo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HappyEasyGo
Customer Service Contacts

HappyEasyGo Phone Numbers

Phone
+91 12 4286 6920
94
151

HappyEasyGo Website

HappyEasyGo Head Office Address

AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
India
122015

HappyEasyGo reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
ddverma167
from Chandīgarh, Chandigarh
Jan 4, 2023
Report
Copy

Refund for Ticket Cancellation from Airline side pending for more than 4 months

Order ID:[protected]

My flight with the above mentioned Order ID was cancelled from the airline side.
As per, GoFirst airlines the refund amount of INR 2950.00 has already been sent to happyeasygo long back.

And it has been more than 4 months since I had initiated the refund request but I haven't received the refund amount yet. Kindly do the needful so that I can get the refund amount as soon as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yash_Dave5
from New Delhi, Delhi
Jan 3, 2023
Report
Copy

Refund not obtained

Address:AIHP PALMS, (2ND FLOOR) PLOT NO. 242 & 243, UDYOG VIHAR, PHASE 4 GURUGRAM Gurgaon HR 122015

I had booked my tickets from Happyeasygo from Mumbai to Chandigarh and back. The order IDs are
Mumbai to Chandigarh[protected]

Chandigarh to mumbai[protected]

I have cancelled the order directly from Airlines and they have provided full refund. I then cancelled from HappyEasyGo. They are not providing any refund.

None of the contact numbers are working and I have sent...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek Gole
from New Delhi, Delhi
Jan 2, 2023
Report
Copy

Refund complaint

Address:Delhi

I have cancelled my IndiGo flight from Delhi to Hyderabad for 31 December 2022 on 14 December 2022.

IndiGo Initiated the refund to Happyeasygo but HEG didn't refund me anything. I have mailed HEG multiple times but no response from their side.

Passenger Name: Yatish Gole
PNR : HUI93U...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaibhavp1
from Bengaluru, Karnataka
Jan 2, 2023
Report
Copy

Refunds

This is with reference to my booking Indigo 6E 758, PNR- XL69YL
I have done ticket bookings on Happy easy go platform on 21-12.23 which got denied due to some technical issues at their end. No invoice no ticket no PNR generated.
Hence I booked another flight.
After 9 days I get PNRs stating the tickets are confirmed.
Now I have three tickets.
Worst service from Happy easy go, they don't pick calls don't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
TGD
from New Delhi, Delhi
Jan 2, 2023
Report
Copy

Ticket cancelled refund not received

Address:AIHP PALMS, (2ND FLOOR) PLOT NO. 242 & 243, UDYOG VIHAR, PHASE 4 GURUGRAM Gurgaon HR 122015 IN .

Hi,
I have booked few tickets from happy easy go for my family, but somehow i had to cancel those tickets.

PNR - 5EABK6, 5ECZAW, 5DSPXT, 5E3C36, 6YVRQC

Those tickets were booked with fully refundable charges. The amount of refund has not been given by happy easy go and its been more than 3 months now since i have placed the refund request.

I have sent email to customer care but not getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AbhishekGuha1987
from Hyderabad, Andhra Pradesh
Jan 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount not received

I got two air tickets from Hyderabad to Kolkata for Indigo airlines for 30th September, 2022 from app Happyeasygo . The order I'd for the same is[protected] and booking date is 2nd May, 2022.
However, due to a family emergency I had to cancel the tickets on 24th September, 2022. The app said that I will receive the refund amount between 45-90 days. It's been more than 90 days today and I'm yet to receive the refund amount....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NIKHIL INANI
from Mumbai, Maharashtra
Jan 1, 2023
Report
Copy

Ticket Cancellation Refund

My ticket for Pune to Bangalore was cancelled by the Airline GoFirst Airlines. under FULL REFUND as per details below
PNR - NB8ERT
Date of Travel - 9th Dec 2022
Trip ID[protected]

The said refund is already issued by the Airline to HEG on 26th November 2022. I still have not received my refund from HEG. It is more than a month now.
I have raised Feedback on your website
Ref ID -...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:INDIA

I have booked the Indigo airlines flight ticket from Happy Easy Go website and due to some reason I have cancelled the flight ticket for the last 4 months but still refund amount not initiated in my account. Even though The Indigo airline already refunded the ticket amount to the booking agent (Happy Easy Go) account.
Also Customer care helpline and customer service Email handling staff of Happy Easy Go not responding to the querry....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:India

Airline ticket gets cancelled for last 4 months but still refund amount not initiated. Customer care also not responding for the calls. Customer Support email also not replied for the querry sent. How will I get my refund amount from the happy easy go ?
Booking Trip Id[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karoraa23
Dec 30, 2022
Report
Copy

Refund pending since 4 months

Dear Sir/ Ma'am,

I got two air tickets booked from Pune to Delhi dated 1st November by Happyeasygo on Indigo flight PNR: IL9PNS.

Unfortunately due to medical reasons had to cancel my travel and did contact the airline for the cancellation to which the airline was very supportive. But as the initial booking was made through agent Happyeasygo, the full refund could not be returned by the airline to the passenger...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ghazal Shukla
from Solim, Goa
Dec 30, 2022
Report
Copy

Money deducted but ticket not generated and no refund

Have been trying to reach the team knemail and calls, regarding a payment made on 30th November 2022, but the team doesnt reply. My money is still stuck ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit surtani
from Kolkata, West Bengal
Dec 29, 2022
Report
Copy

Refund issue

Website:Happyeasygo

Its been more than 12 months refund has not been received

Order details given below
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arun37
Dec 29, 2022
Report
Copy

Deny of hotel room booked reg.

Website:Happyeasygo

I have booked a room through HEG on 28th Dec 22. Payment of Rs. 3355 debited from my account and got the mail with booking HEG Order ID:[protected] and
confirmation number id:[protected] also. But, during visit hotel has denied the booking as they didn't got any mail or nothing regarding booking. I have tried to contact with service provider but nobody answered. Now i want my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satyajt
Dec 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund NOT received since 5 months

I have booked two tickets through HEG and had to cancel. Airline executive have confirmed that they have refunded to HEG but still I have not received the refund amount.
Please help me.
My PNR nos are: PNL7RZ and W5UU9D.
Regards,
Satya...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prabh Grover singh
from Mohali, Punjab
Dec 23, 2022
Report
Copy

Money debited but ticket not booked.

I was trying to book a ticket from kolkata to delhi on 22 dec. payment of Rs. 7917 debited from my account while booking but message received that payment method failed. Howsoever i tried to call customer care so many times but none replied. Even mailed them immediately within 15 minutes but no revert received till date. I had booked another flight from some other source. I want refund. Please help. Payment debited and other booked tickets...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Awhaj
Dec 17, 2022
Jan 30, 2023
This thread was updated on Jan 30, 2023
Report
Copy

Hotel booking

I have booked a hotel where during visit hotel has denied the booking as they didn't get any mail or nothing regarding booking. I have tried to contact with service provider but nobody answered. Now I want my money back.

Booking ID[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ari0034
Dec 16, 2022
Report
Copy

Ticket cancellation refund not received

Hi,

This is Mayank Kumar Jain. I have booked an indigo ticket on 26 Nov 22.

ThE PNR no is GUQE4R.

The airline has already initiated the refund of Rs 4032.

Can u pls provide the refund as soon as possible.

I have attached the ticket for your reference....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DJ Ray
Dec 15, 2022
Report
Copy

Refund not given yet

Address:Mumbai

Refund for a flight is not yet given even when Spicejet has confirmed that they have refunded the amount to Happyeasygo.
Trip ID is[protected]
PNR is DJ86TR...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abraham Kh
from Bengaluru, Karnataka
Dec 15, 2022
Report
Copy

PNR-VSXV refund pending from happy easy go

Address:Gurugram haryana plot no 242 and 243

Date of Ticket Booking :- 18/ NOV/ 2022
Flight Date and Time :- 27/ JAN/ 2023, 17:05 - 18:35 VTZ to BLR
Flight No. :- I51782
Date of Cancellation Initiation :- 18/ NOV/ 2022
PNR-YZVSXV

It's been around 1 month but they've not refunded my amount though airlines has already refunded full amount on 23/NOV/2022 as my flight ticket was fully refundable. I want my full amount to be refunded to the original...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anshu G
Dec 14, 2022
Report
Copy

Refund not processed from 3 months

The below flight was cancelled by the airline in the end of August 2022. I have received confirmation from airlines that they refunded the money to Happyeasygo in early September.
Despite my several attempts to get my refund for this ticket, I've not received my money even after 90+ days.
Now, we are not even able to reach them on any of the customer support numbers. They are not even responding to our emails.

PNR...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy