HappyEasyGo Complaints & Reviews

I booked a flight (PNR S8TB3L) from Ranchi (IXR) to Indore (IDR) which was a one-stop trip with a layover at Kolkata (CCU) (as no direct flights are available from IXR to IDR). Due to some extreme medical emergency, I wanted to cancel the flight. I booked the flight for Rs.8, 247 and the cancellation fee was Rs.8, 147 and I would just get a refund of Rs.100.

The customer care person said that it is mentioned in the terms and...

Your customer care person said me least amount rupees refund but indigo sr. Officer said me already refund all ie. Rs.9804+rs.9765=rs.19569. To your fund. But, i paid to your fund rs.36802. At time of booking. Why i did not get refund money at time of cancellation. I am a sr. Police officer.in this respect you will want to invite legal notice from high court. Hope, you will take necessary action as early as quick. I think your agency name...

I tried to book the ticket on 09/08/2018 from the website https://www.happyeasygo.com/ but was the ticket was not booked and amount of rs.3128 was deducted from my account. I contacted customer care and they told the refund process has been initiated with this trip id :#[protected] but after constant follow i am still unable to get the refund. I have also attached the email correspondence i had with the customer care department. The...

Hi i had a flight for august 13th on indigo airlines. I lost my mother the week before. So tried to cancel my flight through the website. The website didn't help me the customer service was unreachable. I called them 9 times and emailed then 9 times too for a refund. It took three weeks then they wrote to me saying they are not going to refund me the remainder of the ticket price even after airline penalty and charged me 4500inr penalty for...

We had booked flight tickets thru happyeasygo online portal, at the time of booking they mentioned that the tickets value is refundable and can be cancelled, even they mentioned refund amount will be given back in 2 days.,
And as we had health issues and when we want to cancel the tickets they are not paying our amount back., for 2 persons tickets we had paid rs.7923, and if cancelled they are just paying rs.100/ticket.
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I too know that the fares are dynamic. But the automated system denies to proceed the payment indicating /warning that fare has been changed. If the customer agrees for it, then it will be processed.
But in this app, there is no such indication. The system has simply accepted and processed the payment. After one and half hour their representative made a phone call and informed me that the ticket was not confirmed.
By their deceptive...

I have done many flight bookings from this website, there is option to book tickets with intent discount or cashback discount booking.
I have 3 bookings where the cashback amount was showing different and got less amount as cashback after the booking done.
I am complaining this this to the company since 11th aug 18 but they are not doing anything to resolve my issue except doing fake commitments.
Ms vinita and mr rahul...

1. I tried to book flight tickets with happyeasygo travels pr on 17/07/2018
2. The transaction failed and no charge was made
3. I called customer care of credit card immediately and confirmed if charge was made. The support representative confirmed no charge was made and card was only authorized.
4. I also contacted happyeasygo travels pr on phone and on email immediately — they confirmed, no charge was made.
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Happyeasygo is not rescheduling my flight and whenever i call they say they will get back in 5 minutes and after 2 hours they send a quote. When i confirm to make the payment they send another quote with increased price after two hours and ask for confirmation again and this is continuing since yesterday. I was on call for 50 mins and then they disconnected me....

I would like to bring to your notice case of fraud and cheating committed by happyeasygo travel website. Address:level 3 rider house plot no 136 sec 44 near huda city centre metro station gurugram.

This firm is operating as an agent for booking flight tickets & while booking flight tickets they are cheating public of their money.

I did two bookings of delhi guwahati & guwahati-delhi on 6th august. I was asked...

I booked a flight ticket for bangalore to varanasi via mumbai on 28th july and i got the ticket in my email but when i reached airport and got to know from airline that from mumbai to varanasi my ticket was booked for 29th, not on 28th and they even showed me the list where my name was not there. I was trying to reach out to the customer care but everything it was telling all executives is busy and to wait but after 2 min calls disconnected....

I had a booking from happy easy go
From ccj to bombay, bombay to dubai boiked on 02-08-18. Date of travelling is13-08-18.
They deducted amount of 8096 rupess for this. I received a call from them saying it can't be issued, so they will refund within 72 hours asked me to send bank detalis.

So far no refund. Changing the dates whenever i call them.

Trip id
[protected]...

We booked a domestic ticket from happy easy go site.
A few months into booking the ticket while bonking another ticket on the same flight for a family member we could not find that flight.
On further investigation we found out that the flight has been cancelled and we have not got any intimidation at all
Happy easy go provided the worst support ever and it was us at the end who had to do the running about with the airlines.br...

I would like to bring to your notice case of fraud and cheating committed by M/s HappyEasyGo level 3 rider house plot no 136 sec 44 near huda city centre metro station gurugram.

This firm is operating as an agent for booking flight tickets through their HappyEasyGo™ Official Site www.happyeasygo.com/flight


Trip ID:[protected]
Refund of Rs. 1685/- not received

I have booked...

Ticket booked and purchased on line from happy easy go - - e-ticket order id[protected]. The travel date 13th jul 2018- from cochin to bangalore - indigo -6e 349 ticket pnr wysbui and bangalore to cochin travel date 18th july indigo - 6e 413, ticket pnr wysbui. Tickets purchased online from happy go easy. On 18th at bangalore airport - indigo staff informed no return ticket by pnr pnr wysbui, is booked and they denied boarding pass....

I had booked jet flight tickets from this agent. Customer care is worst experience i had in my life no responsibility no out come till the day i highlighted to jet nodal only thing they keep saying we have added remarks and jet refusing that they will not work on remarks (Minor change was there mstr. To ms.) loosing money due to irresponsible agent...

This is in reference to cancellation of airticket vide airline pnr no. Ph1t5a. Undersigned cancelled the airtickets with the indigo airline and as per indigo airline, the refund of rs. 9410 granted by the airline.

Your travel portal granted the refund of rs. 5670/-. Your customer care associate told me that your travel portal deducted rs. 3000/- as service charge.

What is this service charge for? Further, why...

I cancelled a ticket booked through happyeasygo.
They asked me to forward cancellation mail from airline. I called them after sending and a representative informed me that refund amount (1622) will be refunded within 7-14 days.

I've received 100 p. Person from them.

They keep me on hold for eternity while calling and respond as "we are working on this query" while emailing.
They charged almost 93%...

I booked return tickets on this website and

1. The amount got deducted
2. There was no confirmation
3. I didn't get an email notification regarding the confirmation of the ticket
4. The customer care person took an hour to reach on the phone
5. The amount has not been refunded and i haven't received any update

It's one of the most pathetic websites i have ever come across in my life....

I have booked flight through premium cashback price, which offers free reschedule. Now when i am asking for reschedule, heg customer care is saying that the ticket was booked through cashback price, and hence penalty with service fee has to be paid for reschedule. Heg is cheating customers as they dont want to bear the reschedule charges.
How is it possible to get rs1400 cashback on flight (Indigo 6e2929) costing rs3989, and get rs650...