Claimed

HappyEasyGo Complaints & Reviews

1
Last updated Jan 13, 2024
Complaints 1549
Resolved
97
Unresolved
1452
Quick Links
Statistics
Share
Contacts

File a complaint to HappyEasyGo

Having problems with HappyEasyGo?

File a complaint and get it resolved by HappyEasyGo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HappyEasyGo
Customer Service Contacts

HappyEasyGo Phone Numbers

Phone
+91 12 4286 6920
94
151

HappyEasyGo Website

HappyEasyGo Head Office Address

AIHP Palms, Plot no. 242 & 243, Phase IV, Sector 18
Gurugram
Gurgaon District
Haryana
India
122015

HappyEasyGo reviews & complaints page 75

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
prateekdeo
from Mumbai, Maharashtra
Report
Copy

booking crashed and no refunds

Address:Gurgaon, Haryana
Website:www.happyeasygo.com

Worst online air ticketing company... Beware...
https://www.happyeasygo.com
Happy easy go

I was trying to book a air ticket through their site https://www.happyeasygo.com
My payment got thru our bank, and i got a message by them that the amount has been deducted. And then when the confirmation message of the ticket was going to happen on happyesygo site, it crashed and said öops "

After...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhijitpattnaik02
from Bengaluru, Karnataka
Report
Copy

refund of money a flight ticket failure

Website:www.happyeasygo.com

I had booked a flight ticket with happyeasy go from Kolkata-Mumai failed due wrong mobile number. When i called them they told the refund has been initiated to your bank account.When i communicated with the bank they told no refund has been initiated from the merchandise. Its almost near to 20 days without any progress. Happyeasygo has just given the RRN no but bank has no clue of it. There is no communication that had happened from happyeasygo...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mansi139
from Bengaluru, Karnataka
Report
Copy

cancellation policies

Website:www.happyeasygo.com

I booked a ticket from bangalore to jaipur for 13th may, 2018 and it showed refundable ticket while i was booking it. But due to same change in schedule i needed to cancel my ticket. I went to their site and it still showed refundable, but when i talked to one of their support members, they told me that i will get only rs100 on a ticket worth rs 3880 and i cant simply understand such cancellation policies.
Name - mansi
Ph -...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raphaelraj1035
from Hyderabad, Telangana
Report
Copy

money deducted but no flight ticket, now they are not refunding the amount

Address:122016
Website:www.happyeasygo.com

On April 4th, early morning around 2:12 AM, i tried to book a flight from Bangalore to Hyderabad for April 30th, 2018. for three passengers and the total cost was Rs 4947
I used my Axis Internet Banking and did the transaction, after giving the OTP and submitting it, it said gateway error. but money was deducted from my account. Next Minute itself, i have given a call to HappyEasygo support executive, he said that he didn't receive...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tugu
from Bengaluru, Karnataka
Report
Copy

booked air ticket but didn't get any mail

Address:560037
Website:www.happyeasygo.com

I have booked a ticket from bangalore to Patna which cost 4763, which was deducted from account immediately but did not receive any ticket from them yet.. Plz do the needful . My order ID is[protected]. I have also tried to contact customer care but not able to reach, they are not receiving calls and even no reply on mail. Please help as soon as possible...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
from Pune, Maharashtra
Report
Copy

airlines ticket booking

Address:Ghaziabad, Uttar Pradesh, 201014

I booked 2 airlines tickets through happyeasygo.com on 12 march 2018, but ticket was not confirmed and i received the email that amount will be refund within 7-14 days, i called up them in 18 regarding my refund then they said that i didn't confirm for refund so they will initiate it on 18 march, again i contacted them on 5th april then again they told me to wait for some more days and still i am just waiting and they are not refunding my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soumyajoy
from Nagpur, Maharashtra
Report
Copy

harassment

Bogus management policy.

Cancels ticket after selling.
Interest of ticket prices consumes by you neither refunded nor taken any consideration.
Cascading train fare settlements not done.
3 months ago flight no "xxxxx" will be cancelled due to some "technical issue", that has been decided after selling of tickets. But that doesn't remove from portal display after confirmation of cancelling the flight.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tapasya19
from Kolkata, West Bengal
Report
Copy

ticket booked but no confirmation received

I have booked a ticket today from kolkata to bangalore for 04.05.2018 paying rs 2891 from happyeasygo website. I received a mail that within 45 mins i will receive the ticket however i am yet to receive the same. I called in customer care they said that they couldnot check the details as there server is down and told me to call after half an hour and but now i am unable to reach the customer care department. Kindly get my problem resolved...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
2
2018jvr
from Mannargudi, Tamil Nadu
Report
Copy

ticket booking

Address:Chennai, Tamil Nadu, 600049
Website:HAPPYEASYGO.COM

On 04/04/2018 i had booked 26 tickets from chennai to mangalore (09/05/2018 & 14/05/2018) indigo 6e7141 time 16.50 pm. Out of which 9 onward tickets were not confirmed till this minute. Also made the payment. Their ref. Id no. Is[protected]. All the 9 passengers are ladies on the above 3 senior citizens are travelling. Around 4.30 pm i received a call from their office your onward 9 ticket is not confirmed, if you pay extra rs. 18500/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aradhanas
from Delhi, Delhi
Report
Copy

horrible flight ticket booking experience

Address:600113
Website:www.happyeasygo.com/?gclid=Cj0KCQjwhoLWBRD9ARIsADIRaxQOuQaUIeUOAvTbk46RLSzzAALiYRu5tNsVzD9j8Y25Xmq2F

I booked a ticket for airline journey from chennai to mumbai. I made booking from this website and i got following mail:
Dear customer,
The transaction of order #[protected] has succeeded.
Your tickets will be issued within 45 minutes and the ticket numbers will be notified by a following mail.

Thank you for choosing happyeasygo.

Best regards,
Happyeasygo team

After...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ANIL YADAV
from Mumbai, Maharashtra
Report
Copy

not giving the tickets after payment of rs 9829/-. refuse to refund

Address:New Delhi, Delhi, 011
Website:happyeasygo.com

Ticket booked from HappyEasyGo- Fraud

[Order i.d given is[protected]]

I have booked ticket today about 8.10 p.m. Ticket was from Delhi to Bhubaneshwar on 15/4/18 and return on 16/4/18. Money [Rs. 9829] has been transferred, but they are neither refunding the money nor giving the tickets. Flight Indigo

Payment of Rs. 9829 / - has been transferred now they are refusing to return the payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandni mirchandani
from Mumbai, Maharashtra
Report
Copy

change of title to mr instead to ms

I would like to bring to your notice, i had booked round trip ticket from bombay to bankong, but when i opened the ticket it was showing title as ms instead of mr, as i had booked ticket for male travller. I spoke to airlines and they assured me changes are possible by the agent as per the new policy or the circular which they have passed to the agents.

Due to which contacted happy easy go for changing the title to mr. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jojiraju
from Gurgaon, Haryana
Report
Copy

fare cheating

Address:110070

My name is joji raju, i had to book a flight through www.happyeasygo.com on 14 dec 2017, which was for 2 adults, 1 child and 1 infant from delhi to trivandrum.
The rate shown in their website was 2543 as you can see that in the attachment. While doing the final payment they have added rs. 250 per passenger as their convenience fees.
Even if they add rs. 250 with 2543 the final amount for an adult comes around rs. 2793.
So...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jitendra konde
from Mumbai, Maharashtra
Report
Copy

not issue ticket

Address:Mumbai City, Maharashtra, 400079
Website:Happyeasygo.com

I have complaint regarding my ticket not issued by happyeasygo already taken payments, that after he told fare rise we refund your money to your a/c but at the time of booking showing low fare after we book ticket customer service mr. Vikas tell that fare rise we does not anything we pay for extra charges but why this extra burden on customers. I have suggestion to all customers does not book ticket from this side. Mr. Vikas not talking properly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheo Prasad
from Delhi, Delhi
Report
Copy

refund of air ticket on cancellation

Address:New Delhi, Delhi, 110003
Website:[email protected]

I, kuldeep dhar had booked air ticket in air india ai-821 flight from delhi to jammu for rs.16, 951/-vide pnr no. Hlcz4 through credit card on 14/03/18 and same was cancelled on 16/3/18 at 1130 hrs vide ref no. Bugxxcd due to postponement of my tour programme. The ticket was cancelled 3 days before of travel date, morethan 7 days have been passed but the refund of remaining amount could not be received back so far.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
feger
from Mumbai, Maharashtra
Report
Copy

payment taken but not issue all ticket

Address:Mumbai City, Maharashtra, 400059

Dear team,

As i make payment for 5 peopel ticket where they issue 1 passage ticket and reaming their are saying fare is incrase, where another site showing same fare also. Airlines shows the same, if fare is increase by airline than why you changer from us... Ans you chagre menas you have to give ticket to us any how!!!
I make payment for 5 tickett for 5 different single ticket...
Where they issued only 1 ticket...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
princigupta
Report
Copy

refund amount

Website:Happy easy go

I have booked the flight ticket on 28 feb. 2018 from bangalore to delhi and delhi to bangalore, payment also deducted after that i got call regarding ticket has not been booked because of some price changes, then they share your account details. I have submitted my account details immediately. Till now i did not get my refund. When i dropped a mail regarding the refund they said i will take 48 hours. Now almost 17 days over still not get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nirmal234
from Bengaluru, Karnataka
Report
Copy

refund of the flight ticket

Address:560053

I booked an ticket on 24th november 2017 against trip id:#[protected]. They had cancelled the ticket due to change in price. They told that they going to refund the full amount with in 7-10 working days and i called them so many time and they are saying that your refund amount has been process and it has been more than 3 month still i not yet received the amount and again few days back i called them and they said we will provide the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anantha Reddy Pennabadi
from Hyderabad, Telangana
Report
Copy

worst service, stupidity service, big cheaters, big cheating

Address:Hyderabad, Andhra Pradesh, 500072
Website:www.happyeasygo.com

Dear All Customers,

Please never ever use this site to book your tickets. I never ever seen this kind of worst service in my entire 40 years of age.

I have selected my desired airlines but after transaction process completed our ticket printed with different airlines with multiple stops of the flight.

while tried to cancel my ticket but they are refunding just 100/- per person.

Worst...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satyajit Pujari
from Hyderabad, Telangana
Report
Copy

inappropriate refund

Address:500084
Website:www.happyeasygo.com

Booked ticket from hyderabad to mumbai and regurn, worth rs. 4, 190/-
Refunded only rs. 200/- after cancellation.

I have cancelled ticket (Trip id[protected],[protected]

While i enquired with indigo airlines, they said they will return minimum 850/+ rs. And jetairways 1000/+ rs.

I tried calling your customer care, three times it wont get connected., 4th time i got connected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy