Harman India — headphone bluetooth jbl j56bt

Address:

New Delhi, Delhi, 110010

Sir,
1. I had visited a service ceter bright star telecommunication in nehru place, delhi india ltd on 13 feb 2018 for repair of headphone j-56 bt not under guarantee.
2. I was told firstly, that item not under is not entertained however on persuasion they agreed to take the item without analysing the problem and said that i will be told on phone the problem and on permission repair will be carried out. Service charge would be rs 325 and repair charge would be extra.
3, on insistingon about nature of problem i was told. That i can take my headphone and no repair wil be done. On further insistence technician checked my headphone in five minutes and reported that wire connecting both the headphones have become faulty and it can't be repaired.
4. On getting it checked from outside it was found that there is no fault in the connecting wire but in the mother board.
5.in view of the above it is requested that an alternate arrangements be made to get my headphone repaired at the earliest to avoid further harassment to me.

Sanjay agarwal
[protected]
[protected]@gmail.com
N delhi
13 feb 18